Technology Project Manager (Time-Limited Position)

Salary : $121,162.29 - $153,663.12 Annually

Location : San Francisco, CA

Job Type: Temporary/Full-Time

Remote Employment: Flexible/Hybrid

Job Number: 24-035

Section: Technology Services

Opening Date: 07/16/2024

Closing Date: Continuous

EQUAL OPPORTUNITY EMPLOYER

The Metropolitan Transportation Commission is an equal-opportunity, non-discriminatory employer. MTC provides all employees and applicants with an equal opportunity in every aspect of the employment experience regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical handicap, medical condition or marital status.

THIS JOB POSTING WILL REMAIN OPEN UNTIL A QUALIFIED POOL OF APPLICANTS IS ESTABLISHED

IF YOU ARE INTERESTED, PLEASE APPLY IMMEDIATELY

First round interviews are tentatively scheduled for Thursday, August 15, 2024

A resume and cover letter are not required with your application, but highly encouraged.

THIS IS A TIME-LIMITED POSITION THROUGH JUNE 30, 2026
Be ready to rethink your assumptions about the public sector. Dedicated and motivated colleagues? Beautiful, high amenity building for on-site work and collaboration? Flexible schedules and hybrid work options? Yes, yes, and yes!ABOUT MTC
The Metropolitan Transportation Commission (MTC) is the transportation planning, financing, and coordinating agency for the nine-county San Francisco Bay Area. MTC is the federally designated Metropolitan Planning Organization (MPO) and the state designated Regional Transportation Planning Agency (RTPA) for the nine-county San Francisco Bay Area. MTC provides services to the Association of Bay Area Governments (ABAG). For more information about MTC, visit .

ABOUT THE ROLE
MTC is committed to being an equitable and inclusive workplace. The Technology Services Section (TSS) focuses on career and personal development with emphasis on emotional intelligence, innovation, and a growth mindset. TSS' vision is to empower the region using innovative technology solutions to connect citizens and enrich and transform how we travel, work and live.

The Technology Project Manager will be a team member in the Service Delivery Business Unit within TSS. The unit is tasked with managing operations and maintenance of technology platforms that support a more productive, more collaborative, friendlier, and more dignified user experience for internal MTC business and external public customers. As a team member in the Service Delivery business unit, the Technology Project Manager will be responsible for all Technology projects to support MTC/ABAG business units, other agencies, and tenants at Bay Area Metro Center for technology needs, BAHA (Bay Area Housing Authority), shared services, including the Data Center. This position will ensure the proper maintenance and upkeep of infrastructure and related facilities that support building operations by the management and oversight of various contractors and vendors.

This position will work closely across all Technology Services business units and Contracts functions to ensure the effective management of software licenses, contracts, task orders and technical support contracts for all BAHA technology and Shared Services operations at the Bay Area Metro Center. The Project Manager will be the primary Administrator for the Data Center management activities and related managed services support contracts including tele-communication circuits. This position will also be responsible for providing project specific and regular communication to all stake holders, internal and external, including project plans, estimates, timelines, and budgets.

The Technology Project Manager will report to the Assistant Director of Service Delivery. The position will oversee 1-2 full-time employees at the outset plus several contractors and vendors.
ESSENTIAL DUTIES & RESPONSIBILITIES

Under the general direction of the Assistant Director of Service Delivery, the Technology Project Manager will be tasked with the following:

• Communicate effectively with technical and non-technical staff.
• Establish and maintain cooperative working relationships with internal and external staffs.
• Successfully work with others as part of a team, while completing assignments with minimal supervision.
• Make decisions that produce high-quality results by applying skills and knowledge, and calculating risks.
• Manage and prioritize multiple assignments and projects.
• Exercise sound judgment in resolving issues to ensure satisfaction of team objectives.
• Provide strong attention to the details in the area of:
  • Writing, in a clear and concise manner,
  • Maintaining accurate records and files and,
  • Making accurate mathematical calculations.

QUALIFICATIONS

KNOWLEDGE, SKILLS, & ABILITIES
The ideal candidate for this position will possess the following knowledge, skills, and abilities:

Knowledge of and experience with:

• Leading with influence and empowering teams
• Project management techniques to ensure timely and high-quality deliverables
• Stakeholder coordination, facilitation, and consensus-building
• Staff and team management, including project oversight and decision-making, coordination of tasks, delegation, and providing feedback
• Procurements, contracting, and contract management
• Budgeting, project financial planning, and funding sources
• Various Technology concepts such as cloud computing, licensing models, hardware asset management.
• People management in a hybrid environment.

Ability to:

• Establish and sustain relationships with internal business teams, stakeholders, and agency partners.
• Work productively on multiple concurrent projects
• Work independently, as well as collaboratively, in a team environment.
• Expertly manage procurements, contracts, and projects, including definition of scope, schedule and budget, and assessment of risk.
• Oversee consultants and direct their work effectively and efficiently to ensure timely and high-quality deliverables.
• Lead and perform analysis of complex problems using quantitative and qualitative information; present financial and technical information in a clear and concise manner.
• Respond to changing demands and changes in direction with flexibility and agility.
• Think critically and strategically, ask questions, consider alternatives, and make informed recommendations and decisions.
• Escalate risks and issues, and keep higher level management informed of project progress.
• Organize, plan, execute, and adapt a strategy in response to evolving factors.
• Flexibly and agilely respond to changing demands and changes in direction.
• Think critically and strategically, ask questions, consider alternatives, and make informed recommendations and decisions.
• Foster an environment of accountability, with good communication and relationships with direct reports, and vendors.
• Proactively recognize and share potential opportunities for individual growth, team-building, strengthening partnerships, and advancing equity.
• Lead direct reports and teams with empathy and a growth mindset; give regular and timely feedback; and mentor them toward increasing responsibility.
• Manage staff assignments and priorities, provide direction and feedback, and develop work plans.
• Proactively recognize and share potential opportunities for individual growth, team-building, strengthening partnerships, and advancing equity.
• Communicate effectively and clearly in writing and orally.

MINIMUM QUALIFICATIONS
An appropriate combination of education and experience that has provided the required knowledge, skills and abilities is qualifying. A typical way of obtaining the required qualifications is:

Education: A Bachelor's degree in computer science, information systems, or related field. (A Masters degree is desirable.); Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with their application.

Experience: Five years of increasingly complex and responsible work experience performing computer and network needs assessment; and installing, maintaining and evaluating computer equipment, software applications and local area networks, including the equivalent of two years as an Information Systems Specialist II in MTC.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Computer Science, Information Technology or related field
  Minimum of 5 years of experience in the field
• Proficiency in service-oriented tools, implementation, and maintenance best practices.
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects simultaneously.

DESIRED CERTIFICATIONS:

• Project Management Professional (PMP)
• Six Sigma Certifications
• Certified Project Manager (CPM)
• Certified ScrumMaster (CSM)
• PRINCE2 Practitioner
• Certified Associate in Project Management (CAPM)
• Change Management Certification

License/Certificate:
Possession of a valid California Class C driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority.
IMPORTANT INFORMATION

EMPLOYMENT REQUIREMENTS:
Successful completion of a background check, professional references and the Employment Eligibility Verification Form I-9.DISABILITY:The Human Resources Department will make reasonable efforts in the recruitment or skills assessment process to accommodate applicants with disabilities. If selected for an interview or testing, and you require accommodation, please notify the Human Resources Department when confirming your interview or test.

APPLICATION ASSISTANCE:

If you need technical assistance with your on-line application, please contact NEOGOV's Applicant Support Line at available from 8:00 AM to 5:00 PM (PST) Monday through Friday, excluding holidays.

All MTC employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

THE FOLLOWING ARE AMONG THE BENEFITS OFFERED TO EMPLOYEES OF MTC:

• Public Employees Retirement System (PERS); employee contributes a portion of gross salary on a pre-tax basis.
  • MTC is subject to California Pension Reform and as of January 1, 2013 will offer two pension plans. The plan employee will receive will be based on the individual's historical pension plan membership. HR will discuss this directly with all final candidates.
• Health Benefits Insurance through the Public Employees' Retirement System (premiums are shared between agency and employee).
• Agency-paid Dental Insurance (dependent coverage shared by the employee and MTC).
• Agency-paid Vision Care Insurance, employees only (dependent coverage is paid in full by employee).
• Agency-paid Life, AD&D, Short Term and Long Term Disability Insurance.
• Eleven paid holidays per year.
• One day per month paid vacation leave; for each year of service, an additional day per year is granted to a maximum of 25 days per year.
• One day per month paid sick leave, with no limit to the amount of sick leave that can be accumulated. (May cash out up to 240 hours of accumulated sick leave upon separation from the Agency.)
• Personal Business leave; up to three (3) days per year depending upon date of hire.
• Monthly Transit/Parking Subsidy.
• Alternative employee-paid payroll savings plans (tax-deferred compensation plans).
• Two voluntary employee-paid pre-tax dependent care and flexible spending accounts available for employees to participate in.
• Voluntary Supplemental life insurance.

01

Describe your experience managing contracts and consultant teams on complex enterprise technology projects. Specifically, describe your experience managing a contractor who had difficulties meeting key performance indicators (e.g., schedule or budget adherence). Include the mitigation and dispute resolution strategies you employed.

02

Please tell us about a project you've managed that involved multiple stakeholders and decision makers. Explain how you engaged stakeholders in the process, including how you addressed differing viewpoints and/or feedback that changed over time.

03

I understand that this is a time-limited position that will end on June 30, 2026, and I am still interested in being considered.

• Yes
• No

Required Question