Phone Triage RN- Cardiology Department Poughkeepsie, NY
Apply NowCompany: Nuvance Health
Location: Poughkeepsie, NY 12601
Description:
Description
The Heart Center, part of Nuvance Health, has an excellent opportunity work in our Poughkeepsie, New York office. We offer a comprehensive benefits package including but not limited to health, dental, vision, matching 401(k), life insurance, short and long-term disability policies. This position is a 40 hour per week role, 8 hour shifts, Monday-Friday.
Purpose: Responsible to triage patients over the phone or in the office to ensure prompt
identification of patients with high-risk conditions. Information is presented to a physician for required
action to be taken. Liaison between hospital, office and referring physicians. Population served based on scope of services in the department.
Essential Responsibilities
1. Talks directly to patients on the telephone, provides a physician with necessary information and
then directs them to emergency rooms or urgent care centers or to see their physician during
office hours as instructed by a physician.
2. Performs short evaluation of the patient situation to estimate severity of illness and/or injury
including learning about chief complaint and, as possible, obtaining vital sign and mental status
information.
3. Confers with physician.
4. Sends those with high-risk chief complaints such as chest pain to ER immediately as directed by
physician.
5. Sets up appointment for patients who do not need to go to ER but need to see a physician or
arranges for an appointment scheduler to make the appointment.
6. Process prescription renewals as directed by physician orders.
7. Liaison between referring physicians calling office to speak with Cardiologist regarding mutual
patients.
8. Liaison between the hospitals and Cardiologists and disseminate requests for consults or
transfers by rounding physicians. Enter these patients into the portal for rounding Cardiologists
to see.
9. Participate on the Emergency Response Team.
10. Perform IV Lasix administration.
11. Maintain and ModelREACH Values (Respect, Excellence, Accountability, Compassion, Honor)
12. Demonstrates regular, reliable and predictable attendance
13. Performs other duties as required
Education and Experience Requirements:
Knowledge of telephone-based clinical assessment techniques.
Knowledge of medical practice telephone triage protocols.
Knowledge of appropriate home health information for patients to follow until visit with
physician, if they do not need an immediate ER visit.
Skill in using electronic medical records to check patient history.
Skill in using computerized medical information database during evaluation as guide to
appropriate decision.
Skill in making triage decisions and responding quickly and calmly in emergency situations such
as calling 911 and arranging for ambulance.
Skill in IV administration.
License, Registration, or Certification Requirements:
Valid NYS RN License
Valid ACLS Certification
Valid BLS Certification
Company: Hudson Valley Cardiovascular
Org Unit: 943
Department: Pok Clinical
Exempt: No
Salary Range: $32.64 - $65.01 Hourly
The Heart Center, part of Nuvance Health, has an excellent opportunity work in our Poughkeepsie, New York office. We offer a comprehensive benefits package including but not limited to health, dental, vision, matching 401(k), life insurance, short and long-term disability policies. This position is a 40 hour per week role, 8 hour shifts, Monday-Friday.
Purpose: Responsible to triage patients over the phone or in the office to ensure prompt
identification of patients with high-risk conditions. Information is presented to a physician for required
action to be taken. Liaison between hospital, office and referring physicians. Population served based on scope of services in the department.
Essential Responsibilities
1. Talks directly to patients on the telephone, provides a physician with necessary information and
then directs them to emergency rooms or urgent care centers or to see their physician during
office hours as instructed by a physician.
2. Performs short evaluation of the patient situation to estimate severity of illness and/or injury
including learning about chief complaint and, as possible, obtaining vital sign and mental status
information.
3. Confers with physician.
4. Sends those with high-risk chief complaints such as chest pain to ER immediately as directed by
physician.
5. Sets up appointment for patients who do not need to go to ER but need to see a physician or
arranges for an appointment scheduler to make the appointment.
6. Process prescription renewals as directed by physician orders.
7. Liaison between referring physicians calling office to speak with Cardiologist regarding mutual
patients.
8. Liaison between the hospitals and Cardiologists and disseminate requests for consults or
transfers by rounding physicians. Enter these patients into the portal for rounding Cardiologists
to see.
9. Participate on the Emergency Response Team.
10. Perform IV Lasix administration.
11. Maintain and ModelREACH Values (Respect, Excellence, Accountability, Compassion, Honor)
12. Demonstrates regular, reliable and predictable attendance
13. Performs other duties as required
Education and Experience Requirements:
- Associates Degree in Nursing, bachelor's degree.
- Minimum one-two (1-2) years' experience Nursing Triage or equivalent experience. (Cardiology/ICU/ED/OR experience preferred.)
Knowledge of telephone-based clinical assessment techniques.
Knowledge of medical practice telephone triage protocols.
Knowledge of appropriate home health information for patients to follow until visit with
physician, if they do not need an immediate ER visit.
Skill in using electronic medical records to check patient history.
Skill in using computerized medical information database during evaluation as guide to
appropriate decision.
Skill in making triage decisions and responding quickly and calmly in emergency situations such
as calling 911 and arranging for ambulance.
Skill in IV administration.
License, Registration, or Certification Requirements:
Valid NYS RN License
Valid ACLS Certification
Valid BLS Certification
Company: Hudson Valley Cardiovascular
Org Unit: 943
Department: Pok Clinical
Exempt: No
Salary Range: $32.64 - $65.01 Hourly