IT Specialist, GS 7/9/11/12, Criminal Justice Information Services Division, All US Citizens

Job Opening : 55810
Open to ALL U.S. Citizens
Opening Date: July 22, 2024
Closing Date: August 5, 2024 at 11:59 pm (EST)

Job Summary
Position: IT Specialist, GS 7/9/11/12
Division: Criminal Justice Information Services Division
Section: Information Technology Management Section
Unit: Multiple
Location: Clarksburg, WV
Working Hours: 8:00a.m. - 4:30p.m. Monday - Friday
(Working hours are flexible but are subject to change depending on an organizational need. Some units operate on a 24 hour basis and may utilize alternative work schedules.)
Salary:
GS 7: $55,815.00 - $72,561.00
GS 9: $66,732.00 - $86,750.00
GS 11: $73,286.00 - $95,270.00
GS 12: $86,962.00 - $113,047.00
Full Performance level: GS 14
Number of Positions Available: Multiple
Duration: Full Time/Permanent
In order to recruit and retain highly qualified candidates, selectees may be eligible for relocation or recruitment incentives. To be eligible for a relocation incentive, proof of change of residency will be required. Prior to receiving a relocation or recruitment incentive, an employee must sign a written service agreement to complete a specific period of employment with the FBI at the new duty station.
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
Key Requirements

• Must be a U.S. citizen.
• Must be able to obtain a Top Secret-SCI clearance.
• Some travel may be required.
• Sensitive Compartmented Information (SCI) clearance may be required. If so, certain disclosures forms will be required.

Mission Statement:
The mission of the FBI is to protect the American People and uphold the Constitution of the United States.
Major Duties:
GS 7:

• Apply troubleshooting methods to assist in maintaining IT systems.
• Implement new software changes.
• Perform technical design/development work based on requirements.

GS 9 (In addition to the above):

• Build application software and provide post-implementation support including troubleshooting and error resolution with program execution.
• Conduct preliminary analysis of current systems to determine the feasibility of new or automated IT to resolve the issues.

GS 11 (In addition to the above):

• Provide technical advice to executive level managers based on developed expertise in the field of IT.
• Assist end-users in a variety of subject matter fields in deciding which processes to automate; how to select equipment and software; how best to use available technology; and, how to best utilize network devices.
• Develop close contact and working relationships with personnel in various functional activities throughout the organization to effectively carry out and coordinate necessary activities.

GS 12 (In addition to the above):

• Perform a variety of complex management/program analysis functions and advise managers and operational personnel on difficult and/or complex issues.
• Study, analyze, and develop work measurement and other statistical methods to arrive at quantitative data necessary for analysis to improve accuracy, timeliness and validity of various services.
• Provide expertise necessary to solve complex problems that hinder the development or operation of the organization's IT systems.

Qualifications and Evaluations
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans' preference will be applied.
All applicants will be rated on the following Competencies:

• Collaboration
• Customer Service
• Information Management
• Problem Solving and Judgement
• Technology Awareness

Specialized Experience (SE):
For you to qualify based on Specialized Experience (SE) alone, you must possess the SE below for the various GS levels. Please ensure all SE can be identified in your resume.
GS 7: Applicant must possess at least one (1) year of SE equivalent to the GS 5 grade level. SE is defined as follows:

• Utilized knowledge of software distribution tools and related mechanisms to maintain existing IT systems.
• Analyzed and resolved problems and needs to accomplish objectives.

GS 9: Applicant must possess at least one (1) year of SE equivalent to the GS 7 grade level. SE is defined as follows:

• Analyzed work process and performed maintenance in assigned areas that are of limited scope and difficulty.
• Supported the development of various IT applications and software, providing testing support and offering recommendations regarding potential enhancements.
• Utilized programming languages and procedures to test and debug programs according to detailed requirements.

GS 11: Applicant must possess at least one (1) year of SE equivalent to the GS 9 level. SE is defined as follows:

• Provided advice to various levels of personnel regarding administrative and technical matters related to IT programs and/or services.
• Applied IT principals, methods, and programming languages focused on the design, development, testing, and implementation of software for programs.

GS 12: Applicant must possess at least one (1) year of SE equivalent to the GS 11 level. SE is defined as follows:

• Documented technical and procedural information in writing to provide IT system guidance and recommendations to various levels of personnel.
• Gathered, evaluated and compiled a variety of complex analytical data and information to report progress, explain problems discerned with the data, and provided recommendations for solutions related to IT programs and/or services.
• Applied IT principals, methods, and programming languages focused on the design, development, testing, and implementation of software for programs.
• Conducted quality reviews and developed and modified quality assurance measures.

Education
All degrees must be from an accredited college or university. Education may be substituted for SE as follows:
Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS 7: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.
GS 9: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
GS 11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
Education cannot be substituted for SE at the GS 12 level.
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.
How to Apply

For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
Required Documents
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

Your resume, specifically noting relevant work experience and associated start and end dates

A complete assessment questionnaire

Other supporting documents ( if applicable ):

• College transcripts, if qualifying based on education or if there is a positive education requirement
• Notification of Personnel Action, SF-50; not applicable to current FBI employees
• Memorandum for Record (MFR), Please see Additional Information
• Most recent Performance Appraisal; not applicable to current FBI employees
• Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later

Documents that were uploaded one or more years ago will need to be uploaded again. Although an applicant may see these documents within their current profile, the HR Specialist may not have access to view them. All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application.
You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.
What to Expect Next
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
Additional Information

• Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service.
• As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
• Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.
• Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. Your application will be evaluated solely on the basis of information you have submitted.
• Management may select any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• If you are hired, you will be required to serve a two-year probationary period. Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary Employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):

a. Percent of time worked in the particular position (cannot conflict with main duties)
b. The month/year work began
c. Frequency worked (i.e., daily, monthly, etc.)
d. Specific duties performed
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