General Manager

We are a progressive franchise-system Company that has entered hyper-growth and are in the process of building our team in Memphis, TN. We have identified the need for a General Manager to join us in this venture.

We've all heard the stories of people who were in the right place, at the right time to take advantage of an amazing opportunity. This is one of those times!!! Our recent growth has created the need to add expertise to our Operations department and leadership team.
We're looking for an energetic, creative, problem solver and goal-oriented leader who thrives on challenges, possesses a relentless drive for excellence, and can just flat-out get things done! We have a positive team culture - We work hard and play hard and need you to guide the team into our next chapter of growth.

About the position:
The General Manager is the single point of accountability for the business including sales growth, hitting KPIs, training and development, and maintaining a smooth operation. This position requires a leader who has the ability to manage multiple priorities and tasks and has proven strong organizational and people skills in a high-growth, fast-paced environment. We are looking for a person who responds positively to challenges and has experience working with competing priorities.

The General Manager will oversee the Memphis, TN 1-800-GOT-JUNK? Franchise, including 1-2 Operations Manager, 1 Jr. Operations Manager, and 18+ Truck Team Members. The General Manager will also hold a seat at the Leadership table.

LOCATION: Memphis, TN

DAYS/HOURS: 45-50 hours per week (Flexibility for Monday - Sunday)

START DATE: To Be Determined

Responsibilities Include:

• Set and Hold Accountable to the following Company Standards:
• Facility Standards, Operational Process Standards, Equipment Standards, Safety Standards, Training Standards, Implement Junktion Standards Companywide, Truck Claims Filing & Tracking
• Keeping track of the company's revenue margins and conducting budget reviews to maximize profits
• Leading all operational staff meetings, focusing on metrics, goal setting, wins, and reviews on performance
• Train and develop the operations and truck team staff to uphold performance excellence
• Developing and executing new growth directives
• Working with the People & Culture team to address hiring needs; including final in-person interviews
• Oversee employee training programs
• Conduct performance reviews based on an standardized schedule
• Liaising with ownership to develop financial plans and ensure company-wide operational excellence
• Enforcing operational policies and procedures
• Ensure compliance with all health and safety requirements and company policies are followed and enforced
• Continuously drive and develop a positive culture among the field staff

The skills you possess:

• Leadership Skills - has the confidence and ability to set goals, motivate and lead people
• Decision Maker - Strong decision-making capabilities. Can collaborate and delegate
• Communication Skills - Exceptional interpersonal and communication skills, including writing, speaking, and active listening.
• High Performer - Doing what it takes to get the job done
• Accountable and Dependable - Follow-through on commitments, team-first attitude, do the right thing
• Energetic and Positive - Uplift others, winning attitude, and drive to get each and every job done
• Careful and Quality Oriented - Safety first, protect our teammates and the company, get the details right
• Problem Solver - Effective conflict resolution and problem-solving skills
• Good organization, time management & technology proficiency - efficient and proficient office skills

The Qualifications you have:

• 5+ years of General Management and Team Leadership experience
• Ability to multi-task, work under pressure and meet deadlines, required
• Willingness to travel up to 3 times per year for leadership meetings
• Willingness to submit to a background check and drug screening, required
• The ultimate drive to work in and contribute to a fast-paced company committed to the growth and development of its people
• Ability to retain great people, drive positive results and achieve goals
• Driver's license and clean driving record
• Proficiency in the use of G-Suite and Salesforce are assets

1-800-GOT-JUNK? is dedicated to helping its employees realize and fulfill their potential at work and in life. This opportunity offers a competitive base salary, bonus structure & other incentives.

Qualified individuals will be contacted directly.