Manager of Planning Systems & Performance

Salary: $80,000.00 - $95,000.00 Annually

Location : Hartford New Haven Stamford, CT

Job Type: Full-Time

Job Number: 00811

Department: Planning and Scheduling

Opening Date: 07/23/2024

Job Description

Serves as a leader in CTtransit's Planning & Scheduling Department maintaining department specific hardware and software, and analyzing and reporting on department performance. Oversees system National Transit Database submissions.

Examples of Duties

Manage the upkeep of Planning & Schedule Department hardware and software systems such as Trapeze FX. Also responsible for General Transit Feed Specification (GTFS - static and real-time) exporting, troubleshooting, and making available for the public and for use by outside parties.

Provide Level 1 and 2 tech support for all planning & scheduling software and hardware tools.

Develops and updates department key performance indicators (KPIs).

Responsible for collection, analysis, and reporting of National Transit Database related data across the agency. Will work cooperatively other departments to collect accurate data and meet strict deadlines.

May be responsible for creating dashboards, reports, and so forth using relevant software/programming languages in concert with Operations Technology and Operations Performance Departments.

Assists department directors and managers in collecting data required for long-range and short-range planning including utilizing existing databases, creating new databases, conducting in-person surveys, etc.

Assists in monitoring overall planning and scheduling performance against safety, reliability, and customer service goals. Evaluates policies, procedures, and work processes to ensure safe, reliable, customer-focused and cost-effective service.

Perform administrative related duties as assigned.

Conducts research studies and collects data for department directors. Prepares reports, presentations, and correspondence as assigned.

Assists department directors and managers in policy and procedure development and implementation, maintenance of data bases, assisting other departments/divisions with various projects, respond to information inquiries from various parties, preparing for and conducting public meetings,

Assists in managing problems and emergencies involving any department or divisions.

Coordinates and schedules meetings with staff, consultants, and external partners as needed.

Using available tools to develop data reports as needed.

Serve as liaison for requests for planning data for external and internal inquiries.

Prepare and process daily and weekly reports for planning performance.

Ensure adequate data quality of processed data.

Prepare statistical/analytical reports as required.

Work cooperatively with all levels of personnel.

Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc.

Has thorough working knowledge of Agency policies and procedures, and collective bargaining agreements.

Coaches, mentors, trains, and manages subordinate employees including issuing disciplinary action.

Will participate in the interview process, and the selection process for new positions.

Must be able to work outside of normal business hours and on regular days off as required.

Other duties and responsibilities as assigned.

Qualifications

Minimum possession of a bachelor's degree in urban planning, business, mathematics, statistics, analytics, information technology or a closely related field, and five (5) years of relevant work experience is required.

An equivalent combination of education and work experience on a year-for-year basis can be substituted for the 4-year degree requirement.

A minimum of 2 years of leadership experience is required.

Excellent time, attendance and work performance record required.

Experience with Microsoft Power BI, other analytics software/language, Excel pivot tables is required.

Experience with transit planning software such as Trapeze FX or Hastus strongly preferred. Knowledge of GIS software preferred.

Ability to collect, analyze, and report on complex data, and solve practical problems and deal with a variety of variables in situations where only limited standardization exists is required.

Knowledge of National Transit Database reporting strongly preferred.

Knowledge of public transit operations, policies and procedures and regulations strongly preferred.

Excellent written and verbal communication skills, interpersonal skills, tact and diplomacy required.

Ability to work in a fast-paced environment, to multitask, manage multiple employees, ability to conduct training when necessary is required.

Advanced knowledge of Microsoft Excel, Word, Outlook, and PowerPoint required. The ability to quickly learn new software programs is required.

Must be able to handle confidential information.

The ability to prioritize projects and to work both independently and in a team environment.

Valid Driver's License is required. May be required to travel in the course of their daily work.

The ability to work nights and weekends as needed due to operational needs.

How To Apply

Please visit our website at to complete the on-line application and attach a cover letter and resume.

Why work at CTtransit ?.......

CTtransit offers a highly competitive benefit package to all full-time eligible employees.

Competitive Wages

• Competitive Pay
• Paid Time Off (vacation, sick and holidays)
• 401k and Pension Retirement plans

Insurance

• Low cost no deductible medical, dental and vision including family
• Life Insurance
• Company paid Life Insurance and short term disability plans
• Voulntary Supplemental family, Accident Insurance an Additional Disability Plans

Other Benefits

• Flexible Spending Account
• Employee Assistance Program
• Tuition Reimbursement

Free public transportation for you and your spouse!!!!

For more information about benefits, contact Human Resources.

CTtransit is an Equal Opportunity /Affirmative Action Employer.

01

Do you have experience working with a public transit industry? If yes, please elaborate.

02

Do you have knowledge of transit operations, regulatory requirements and union contract provisions? If so, please explain.

03

Please rate your knowledge of fixed route transit operation software, such as Midas or Trapeze Ops.

• Beginner
• intermediate
• Advanced
• Expert

04

How many years of experience do you have in an administrative/ office management role?

05

Do you meet the following requirements: Bachelor's degree technical education certifications in Transportation, Operations, Administration, Management, Business or a closely related field and five (5) years of relevant work experience? Explain

Required Question