Project Administrator

Description

This position is tasked with defining, overseeing and supporting high-profile programs and

projects to improve service quality and overall performance goals aligned with the vision and priorities of DC Streetcar and RATP Dev USA. This role facilitates and participates in ensuring streamlined activities within the organization. This position serves as a conduit between the General Manager and internal stakeholders. Duties include, but are not limited to, managing and coordinating high level activities and collaborative efforts, analyzing departmental business metrics and making recommendations to improve internal business processes. Provide support to other leadership and HR as needed.

Project Management Responsibilities:

• Assisting General Manager with the development of and tracking of various metrics and key performance indicators (KPI).
• Conducting research, analyzing data, identifying trends, and preparing reports for Administration, Operations, Maintenance, and Safety, Security and Training.
• Oversee and manage timelines for all departments to be able to meet and excel at tasks and projects as assigned by the organization.
• Analyzing programs, policies, procedures, and systems and making recommendations to optimize these.
• Assisting with drafting new or revised policies and procedures.
• Advising the General Manager and other department heads with regard to planning, testing, and implementing new programs or systems.
• Preparing and presenting reports and recommendations.
• Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and dashboards utilizing various software platforms such as Adaptive, Kronos, Trapeze Enterprise Asset Management, Swiftly and Monday.com.
• Understanding of contract language and ability to adhere to contracts.
• Ability to participate in audits and assist with development, implementation and completion of all CAP items in a timely manner.
• Provide assistance to other leadership members and the HR team as required. Contributing to leadership initiatives to ensure smooth organizational operations.
• Meet with stakeholders to discuss program status and goals.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Preferred at least 5+ years of experience in rail transit Operations, Maintenance and Finance.
• Experience with District Department of Transportation (DDOT) and Federal Transit Administration (FTA) regulations highly preferred.
• Experience utilizing data to identify trends that support strategic and tactical adjustments to ongoing operations preferred.
• Proficiency with Adaptive, Kronos and Trapeze Enterprise Asset Management, Swiftly and Monday.com report management or other project management systems.
• Strong organizational and time management skills.
• Excellent customer relations and interpersonal skills.
• Advanced computer skills and knowledge of multiple databases and software systems.
• Ability to collect and analyze complex sets of data.
• Good critical thinking skills.
• Strong project management skills.
• Strong quantitative and analytical competency
• Self-starter with excellent interpersonal communication, report writing, and problem-solving skills.

Key Competencies:

• Critical
• Accountability
• Decision Making
• Trust & Credibility
• Communications
• Very Important
• Customer & Community Service
• Expertise & Technical Knowledge
• Safety
• Approachability
• Important
• Build Talent
• Visionary
• Results Driven

Physical Demands and Working Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Environment: Office and field environment; exposure to noise, smoke, fumes, and all types of weather and temperature conditions; work around moving vehicles; work irregular work hours including holidays and weekends; work independently with a minimum of breaks, refrain from smoking per ordinances and rules.
• Physical: Primary functions require sufficient physical ability to work in an office and field environment; walk, stand, and sit for prolonged periods of time; frequently stoop, bend, kneel, crouch, reach, and twist; push, pull, lift, and/or carry moderate to heavy amounts of weights; operate assigned equipment and vehicles; ability to verbally communicate to exchange information.
• Vision: See in the normal visual range with or without correction; vision sufficient to distinguish colors, read computer screens and printed documents, and to operate assigned equipment.
• Hearing: Hear in the normal audio range with or without correction.