Senior Research Computing Systems Software Engineer

Additional Qualifications and Skills

• Demonstrated team performance skills, the ability to communicate clearly, service mindset approach, and the ability to act as a trusted advisor
• Strong experience with documentation, mentoring, collaboration, and SRE practices
• Strong experience with cloud architecture patterns using AWS or a similar provider, including container scheduling, load balancing, Identity and Access Management, security considerations, and hybrid networking
• Broad knowledge of the deployment and management of physical and virtual systems (e.g. storage, cluster computing, network, database, applications)
• Experience automating infrastructure with tools like Puppet, Chef, Ansible, Terraform, or similar
• Programming skills in any of Ruby, Python, Go, Rust or similar
• Experience writing operational tools and forming reproducible patterns
• Experience with monitoring systems, writing checks, and creating actionable alerting
• Experience with metrics collection to gain insight into production systems
• Experience with central log aggregation
• Experience with git and version control in general
• Experience with Linux system administration
• Familiarity with a relational database, like MySQL or PostgreSQL

Additional Information

• We regret that Harvard University is unable to provide work authorization and/or visa sponsorship for this position.
• All formal written offers will be made by FAS Human Resources.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Working Conditions

• Occasionally required to work outside of normal business hours, and may be contacted during off hours.
• Work is performed in an office setting.
• This is a full-time position with flexible hours and a hybrid in-person/remote work schedule option to be agreed upon at hire. Any remote work must be performed in a state where Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NY, NJ, RI, WA, VT, and VA).

Position Description

Harvard is seeking a Senior Research Computing Systems Software Engineer that will continue to improve operational visibility of the vast FAS Research Computing infrastructure through strong site-reliability practices. The FASRC infrastructure is core to Science & Engineering, and Public Health research missions supporting over 5,000 researchers. This position will work within a team of RC Systems Engineers to design, implement, deploy, and maintain advanced monitoring, logging, and alerting systems for mission-critical services. The Systems Software Engineering group helps maintain core production infrastructure, provisioning, central version control, central logging, and other systems. This group offers many opportunities to build tools and patterns that help all of Research Computing work better. This is an individual contributor position that will report to the Associate Director of Systems Software Engineering in FAS Research Computing (FASRC).

Faculty of Arts & Sciences Research Computing:

Research Computing at Harvard is an enterprise that continues to reflect the University's decentralized heritage, the evolution of research-computing infrastructure and funding opportunities, and the strategic development of its central information-technology organization, Harvard University Information Technology (HUIT) and its University Research Computing team.

Starting in 2007, FAS began consolidating and centralizing research-computing resources within the Division of Sciences and soon began expanding across the School as faculty in the social sciences and humanities began to use advanced computing in their research. The organization came to be called FAS Research Computing and, as more and more faculty across Harvard came to it for support, it extended its services beyond FAS, increasingly in collaboration with HUIT. With HUIT now developing an array of University- wide services and platforms to support faculty beyond FAS, FAS has the opportunity to strategically redefine what resources and services it will continue to support for the Arts & Sciences at Harvard and to broaden the base of users across the School who are advancing their research through computing.

In this context, FAS Research Computing continues to evolve, to expand its offerings, and to support research faculty across the School and their collaborators around the world. It has earned a reputation for building partnerships to accelerate research and collaboration. The Director of FAS RC will continue this legacy.

FAS' research computing team directly engages with researchers through help requests, office hours, training, and in-depth consultations. FAS resources include a Top500.org high-performance computing cluster, virtual machines, storage, databases, instrumentation core facility workstations, and other development platforms. FAS Research Computing has numerous other successful collaborations, including building the MGHPCC (http:// www.mghpcc.org/) in Holyoke, MA with leading partner universities. With these and other institutions, FAS launched the NSF-funded NESE project (http:// nese.mghpcc.org), which creates a regional cloud storage repository.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.