AMBULATORY BUSINESS OPERATIONS ANALYST

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Company: University of Washington

Location: Seattle, WA 98115

Description:

UW MEDICINE AMBULATORY BUSINESS OPERATIONS has an outstanding opportunity for an AMBULATORY BUSINESS OPERATIONS ANALYST

Work Schedule

  • 100% FTE
  • THREE DAYS ON SITE - POSSIBLY MORE AS BUSINESS NEEDS REQUIRE
    POSITION HIGHLIGHTS
  • Lead groups, meetings, and activities including the Mission Forward clinic operations activities and ongoing front office operations meetings
  • Collaborate with UW Medicine Epic, revenue cycle, access, and digital health teams to maintain consistency in application usage and standards across the enterprise
    DEPARTMENT DESCRIPTION
    Ambulatory Business Operations
    PRIMARY JOB RESPONSIBILITIES
  • Implement industry best practices in IT operations, ensuring adherence to standards for efficiency, security, and reliability
  • Develop and refine ambulatory operations policies to align with organizational objectives and regulatory requirements
  • Serve as a liaison with the IT department, facilitating communication and collaboration on tickets, upgrades, and strategic planning
  • Prepare stakeholders for upcoming changes in technology and processes, ensuring smooth transitions and minimal disruptions
  • Actively participate in Epic groups and forums, staying informed of latest developments, sharing insights, and advocating for the needs and priorities for UW Medicine with Epic
  • Deliver effective training on Epic and other business software to both new and existing UWMC staff through various formats including in person in conference or computer classrooms, online, or at the elbow in a clinic
  • Develop and update end-user training materials to support ongoing learning and proficiency
    REQUIRED QUALIFICATIONS
  • Bachelor's Degree in computer science, business, education, healthcare, or a related field AND at least two (2) years of experience working in an acute or ambulatory care setting
  • Minimum one year of experience in either technical computer training or end-user application development or support
  • Strong understanding and experience in IT/computer/application support and analysis
  • Certification in Epic Prelude, Cadence, Referrals, or other modules preferred
  • An equivalent combination of education and experience may substitute for stated requirements
    ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
    UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
    All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
    Become part of our team. Join our mission to make life healthier for everyone in our community.
    Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community
    Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
    The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
    To request disability accommodation in the application process, contact the Disability Services Office at [redacted] or [redacted].
    Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
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