Social Services Deputy Director

Salary: $89,403.06 - $116,224.00 Annually

Location : Jacksonville, NC

Job Type: Full-Time

Job Number: 5310-16403 July 2024

Department: Social Services

Opening Date: 07/24/2024

Closing Date: Continuous

Job Description

Leads, directs, develops, manages, and supervises a comprehensive service system that provides a broad array of agency operated programs designed to assist Onslow County residents by promoting the well-being of residents through Social Work Services to strengthen families, protective services to prevent or remedy abuse, neglect, or exploitation of vulnerable children and adults and meeting citizens' basic daily living needs through financial, nutritional, and medical assistance. Work is performed under the general direction of the Social Services Director.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Responsibilities

• To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Provides leadership in the absence of the Social Services Director.
• Assists the director and administrative team with providing strategic leadership to all staff by leading organizational change and providing executive leadership and guidance across teams and programs.
• Partners with state leaders to ensure that all Economic Services programs are implemented according to county, state, and federal policies and to ensure compliance with yearly training requirements and benchmarks established by the state.
• Directly supervises program managers and other staff as assigned.
• Coordinates the Disaster Ready Team for Consolidated Human Services and performs assigned functions as a Disaster Ready Team member and establishes agency preparedness and safety protocols.
• Assists the Social Services Director in performing a variety of duties which involve managing resources to meet changing demands and mandates, analyzing new policies and procedures, and developing and implementing strategies for solving agency challenges.
• Oversees and monitors agency and division budgets to ensure effective, efficient, and fiscally responsible operations which are compliant with county, state, and federal policies, regulations, and statutes.
• Performs duties as the Civil Rights Hearings Officer for Onslow County Social Services.
• Performs related work as assigned.

Qualifications

Thorough knowledge of the principles, methods, and techniques of public and business administration. Ability to demonstrate initiative and independent judgment in dealing effectively with ambiguity, recognizing trends, identifying approaches, and offering a variety of options to solve problems. Ability to communicate clearly and concisely while being respectful of the needs of others and willing to accept responsibility and accountability for one's actions. Knowledge of the agency's organization, operation and objectives and applicable federal and state laws, rules, and regulations. Develop and maintain effective working relationships with the general population, state, and local officials and community partners.
Education, Experience, and Special Requirements

Preferred

Master's degree in public administration, business administration, public administration, social work, criminal justice, or related field and four years of management experience in a human services agency;

Will consider

Bachelor degree in social work, criminal justice, business or related field and six years of management experience in a human services agency.

Applicants must have an extensive knowledge of management principles applicable to the operation of a human service delivery system and a thorough understanding of the organization structure of a department of social services and applicable county policy as well as state and federal laws, rules, and regulations.

Special Requirements
Valid driver's license

Regular Onslow County employees have the ability to participate in a wide array of employee benefits including:

Health Insurance
Health Insurance is provided by BlueCross BlueShield of North Carolina and covers a wide variety of healthcare services.

Dental Insurance
Dental insurance is provided by MetLife to full-time employees and covers a percentage of basic to major dental procedures, including orthodontia for children and adults.

Vision Insurance
Vision insurance is provided by MetLife to full-time employees and covers a variety of materials (contacts and glasses frames/lenses) and an annual eye exam.

North Carolina Local Governmental Employees' Retirement System
Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit.

NC401k
The County contributes 1/2% of employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 2%.

Vacation Leave
Regular full-time employees earn 13.5 days of vacation leave per year. With each 5-year increment of employment, vacation accrual increases.

Sick Leave
Regular full-time employees earn 12 days of sick leave per year.

Paid Holidays
County employees receive paid holidays annually. The Board of County Commissioners approves and may adjust the schedule as deemed necessary.

Employee Assistance Program
The County provides an Employee Assistance Program to help employees and their families with personal, family and job-related problems such as depression, substance abuse, and financial or legal concerns.

Supplemental Benefits
County employees are also offered a variety of supplemental benefits such as Life Insurance, Flexible Spending Accounts, 457b Deferred Compensation Plan, MetLife Supplemental Plans, Pre-paid Legal & Identity Theft Protection and the College Foundation 529 Savings Plan.

For more information, please visit and click on the Benefits tab.

01

Which of the following best describes your highest level of completed education?

• High School Diploma
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate

02

Is your degree in any of the following fields of study?

• Human Services
• Social Work
• Criminal Justice
• Business Administration
• Public Administration
• Other
• N/A - no degree

03

Have you uploaded your final transcript showing the date that your degree was awarded and any required certificates or licenses? This must be done even if you are a current employee or we have received it with a previous application.

• Yes
• No
• N/A - no degree

04

Which of the following best describes your experience in human services management?

• No experience
• Less than two years
• More than two years but less than five years
• More than five years

05

Which of the following best describes your experience with child welfare and/or adult protective services?

• No experience
• Less than two years
• More than two years but less than five years
• More than five years

06

Which of the following best describes your experience establishing and monitoring budgets?

• No experience
• Less than two years
• More than two years but less than five years
• More than five years

07

Do you possess a valid driver's license?

• Yes
• No

08

Based on your review of the position requirements, are you able to perform the position duties with or without reasonable accommodation?

• Yes
• No

Required Question