Reconditioning Manager - Tolleson

About Carvana

At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Think you've got what it takes to join our team? Keep reading below to see what we're looking for!

About the team and position

The Reconditioning Manager oversees all aspects of the vehicle reconditioning process (mechanical, cosmetic and parts & inventory) and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. The Reconditioning Manager maintains a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives.

This is a 1st Shift position with a schedule of Monday thru Friday 6am-3pm and is located at our Tolleson, AZ inspection center (94th Ave & Lower Buckeye).

What you'll be doing

• People Management (40%)

• Ensure staffing levels are maintained and that there is an adequate backup for each position
• Ensure progression path training and certification process is consistently executed
• Promote teamwork through all levels of associates
• Participate in the selection and hiring process
• Train and mentor leads
• Provide competency-based feedback to leads and associates

• Standard Operating Procedures (20%)
• Establish and recommend updates to the standard operating procedures of the area
• Ensure operating standards such as standardized work, operating rules, 5S, and visual management tools are consistently executed
• Production Management (20%)
• Take action to determine the most appropriate solution to the problem
• Ensure adequate production capacity levels for each line and assist with production planning
• Identify problems either through reporting or direct interaction on the shop floor
• Ensure compliance with all health and safety and loss prevention guidelines
• Leadership (10%)
• Provide vision and guidance to the reconditioning team in meeting performance metrics
• Positively reinforce and engage the team regarding quality, production and cost objectives
• Live the Carvana values
• Continuous Improvement (10%)
• Participate in and lead continuous improvement efforts
• Train and mentor associates on problem solving, lead problem solving events
• Other duties as assigned

What you should have

• Minimum of 5 years of management experience either in automotive or a lean manufacturing environment
• A valid driver's license
• A clean driving record with no more than two moving violations or DUI's in the last three years
• Knowledge of lean manufacturing principles
• Proven track record of leading and developing associates
• Proven ability to obtain project deliverables and company metrics
• Understanding of the Toyota Production System problem solving model is a plus
• An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)

• Excellent oral and written communications skills
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability
• Proficient computer skills

What we'll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English
• Must be at least 18 years of age
• Must have a valid driver's license
• A clean driving record with no more than two moving violations or DUI's in the last three years
• Work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
• Use personal protective equipment to prevent exposure to hazardous materials
• May be requested to work overtime and weekends for special programs and events.
• Frequent standing and sitting with varying periods of each
• Lift up to 40 pounds frequently
• Walk up to three miles each day

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.