Director, Patient Care Services

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Director, Patient Care Services, will provide leadership to fulfill the Medical Center's Mission, strategic initiatives and annual operating plan. Demonstrate initiative, creative approaches to challenges, and effective decision-making. Plan, organize, and coordinate to fulfill objectives in the most efficient ways. Ensures compliance with regulatory requirement. Responsible for the leadership and direct supervision of the Medical Center's capacity and labor and bed utilization in assigned scope of services and product lines. Ensures the provision of care is based on the latest research and evidenced based practice. Establishes the need, based on metrics for financial incentives and optimization of bed and labor utilization for assigned areas. Determines qualifications, competence, and performance expectations of the staff based on regulatory requirements and standards of practice. Leads effective interactions, coordination of services, and communication between departments in assigned areas. Functions as a resource for internal and external contacts, physicians, and other hospital staff. Represents JFK Medical Center Nursing Departments professionally in the State of NJ and Nationally. Directs the Department of Nursing in reviewing and updating policies and procedures and approves based on clinical and academic expertise. Establishes unit based strategic planning and policies and procedures in accordance with nursing standards in collaboration with Chief Nurse Officer and Nurse Managers. Implements action plans as needed and monitors results utilizing project management, six sigma and lean strategies. Provides direction and guidance to Nurse Managers and Clinical Educators to ensure attainment of objectives and coordination of care. Collaborates with Senior Management in decision making for the growth and determination of the nursing strategic plan.

Responsibilities

A day in the life of a Director, Patient Care Services at Hackensack Meridian Health includes:

• Collaborates with Senior Management in the development of a budget for the organization. Prepares departmental budgets and allocate funds. Plans budget with Department Managers. Ensures budgets are provided in an efficacious manner. Ensures effective utilization of hospital facilities, equipment and supplies. Monitors expenses and takes appropriate follow-up actions as indicated. I.e., reallocation of resources. Ensures appropriate number of qualified and competent staff to meet the organizational needs. Assist in staffing strategies. Interviews and hires managers. Ensures appropriate levels are maintained for the safe, effective, efficient care to the patient population. Ensures staff are competent. Monitor turnover rate, staff feedback, and information from exit interviews. Serves as a consultant to subordinates in daily and long range planning for staffing.
• Ensures patients with the same nursing care needs receive comparable levels of care throughout the organization. Assist with the development of Standards of Nursing Care, Standards of Nursing Practice and the practice guidelines to implement those standards. Assures that Nursing Care is consistent with patient needs as determined by the Nursing Process. Ensures that Nursing Care is consistent with the diagnostic and therapeutic medical plan of care. Evaluates Nursing Care by accepted professional, ethical, standards of Nursing Care and Practice, and current legal guidelines. Participates with other organizational members to provide mechanisms for the effective accomplishment of patient centered discharge planning and education. Accounts for attainment of patient, employee, visitor, and volunteer safety standards.
• Performance Improvement: Participates with Senior Management in setting priorities for Performance Improvement. Promotes and supports the Continuous Quality Improvement Culture by format for management problem solving, identify specific requirements of customer. Establish performance goals based on customer requirements and benchmarks. Promotes interdisciplinary/interdepartmental teamwork. Evaluates effectiveness of Performance Improvement initiatives. Oversee Performance Improvement implementation at the business unit level.
• Provide effective and efficient leadership to the areas of responsibility and participates in the organization's strategic and operational processes. Participates with Senior Management in planning, directing implementing, coordinating and improving services. Participates in meetings as assigned. Consults with, advise and assist, the Management Team in Operations. Effectively & appropriately delegate responsibility to subordinates. Participates in the Administrator of the Day programs as assigned.
• Planning Processes in response to organizational needs and is consistent with the organization's mission. Integrating services into the organizations primary functions as outlined in the strategic plan. Assist with the development of the organizations strategic plan. Develops and implements policies and procedures that guide and support the provision of services. Reviews and revises policies and procedures as identified. Responds to Operational Emergencies as required.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Graduate of approved School of Nursing. Masters in Nursing and Health related field.
• Minimum of five years previous Management experience.

Licenses and Certifications Required:

• NJ State Professional Registered Nurse License.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!