Digital Delivery Manager - Burger King

About Restaurant Brands International:

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

Job Overview:

Burger King is amid an exciting digital transformation. With the fast-emerging digital environment and our guests expecting more from us every day, the Digital Guest Experience team is focused on innovation across the customer journey in and outside our restaurants, identifying the most meaningful opportunities for our guests, and developing capabilities to bring them to life.

The Manager, Delivery will play a key role in the evolution of Burger King's delivery business. This person will leverage strong analytical skills and creative thinking to drive digital sales across all owned and 3rd party channels, master and report on key growth metrics, and build insights on the business levers for this service mode. The position is highly collaborative and involves working directly with internal and external stakeholders cross functionally to ensure development and execution targets are met. The ideal candidate will be an excellent multitasker with an infectious enthusiasm for the guest. This role will report to the Delivery Senior Director.

Responsibilities:

• Support the BK delivery and digital strategy to drive business growth across one of the world's largest quick service restaurant companies
• Lead key cross functional initiatives across marketing, operations, technology, and analytics to enhance the end-to-end BK delivery experience
• Leverage project management and communication skills to effectively lead teams, stakeholders and partners towards common goals
• Perform quantitative analysis and work closely with delivery team, analytics, and strategic partners to develop ongoing digital reporting and insights
• Leverage strategic thinking, insights, and digital experience to identify key opportunities to continuously drive the business performance
• Contribute to thoughtful and creative discussions withleadership, and continue to raise the bar in our tools, processes, and insights
• Understand the needs of our franchisees across all sales segments, identifying potential opportunities to help them grow their delivery business

Competencies & Qualifications:

• BA/BS degree in Business Administration, Marketing, or related major
• 4+ years of experience with a proven track record of owning & executingoperations optimization,working with highly cross-functional teamin a consumer brand
• Experience working with3rdparty deliveryplatforms&managingoperationsthrough their channels or other digital / e-commerce experience
• Proficient in Microsoft office including Word, Excel & PowerPoint
• Data driven with strong analytical skills and problem-solving capabilities
• Strong project management and leadership skills, able to communicate effectively
• Start-up mentality, eager to move quickly and work with a lean team
• Excellent organization skills, ability to prioritize and handle multiple tasks
• Highly curious, always looking to learn and find new opportunities to grow

#BurgerKing

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.