SUPERVISORY INFORMATION TECHNOLOGY SPECIAIST, GS 2210 14 (FBI ONLY) DIRECTORATE OF INTELLIGENCE, HUNTSVILLE, AL

J ob Opening: 56361
Open to current, permanent FBI employees in all locations
Opening Date: August 1, 2024
Closing Date: August 14, 2024 11:59 p.m. (EST)

Job Summary
Position: Supervisory Information Technology Specialist, GS 14
Division: Directorate of Intelligence
Unit: Services Technology
Location: Huntsville, AL
Working Hours: 8:00 a.m. - 4:30 p.m.
Salary: GS-14 $127,073.00 - $165,197.00
Full Performance Level: GS-14
Number of Positions Available: 1
Duration: Full Time
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
Unit Description
The Services Technology Unit (STU) leads the FBI's Human Language Technology (HLT) program and leads the FBI's efforts intelligence discover and sharing through applications and services, as well as, serves as the key stakeholder for the FBI's technical footprint in the Intelligence Community (IC). STU is responsible for identifying IT and Data needs for the intelligence workforce, seeking solutions for those needs, prototyping/testing potential solutions, and facilitating the adoption of these technologies (to include, but not limited to, AI/ML, cloud services, and web development tools). STU also leads the technical efforts of the FBI's intelligence sharing mission and works to improve the accessibility and availability of FBI intelligence to the FBI, IC, and law enforcement partners.
Key Requirements

• Must be a current, permanent FBI employee.
• Must be able to obtain an SCI clearance.
• Some travel may be required.
• Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI)

Major Duties

• Lead, supervise and assist unit personnel who are sourcing, scoping, researching, facilitating, and documenting IT requirements. Ensure stakeholders are being properly engaged, Division leadership appropriately informed via written and oral briefings, and unit personnel adequately sharing the workload.
• Lead and mentor unit personnel who are assisting customers with technical tasks, including those relating to IT requirements, business process review, and visualizations.
• Lead and assist unit personnel who are servicing customer IT help requests, including resolving printer errors, system lockouts, mobile device support, hardware and software installations, and remote access difficulties.
• Proactively build and maintain relationships with key stakeholders across the division, enterprise, and communities (IC, LE, other).
• Provide formal and informal strategic guidance to Division leadership regarding selection of hardware, software, network gear, and peripherals. Develop plans for deployments and recalls, construct policy proposals, and proactively identify areas for improvement.
• Receive, review, and analyze incoming projects, assignments and requests. Assign the work taking into consideration factors such as the difficulty of the project, priority of assignment, workload, and capability of the employee. Track the progress and ensure that work is completed in a timely manner.
• Act as an advisor to Division personnel to aid in evaluating applicable policies, procedures, and other types of received guidance and direction. Help to form proposals and plans to address those items and as required oversee the implementation.

Qualifications and Evaluations
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
If you are deemed Most Competitive, you will be referred to the selecting official for further consideration.
All applicants will be rated on the following Competencies

• Communication
• Leadership
• Problem Solving/Judgment
• Project Management

Specialized Experience (SE):
GS-14: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-13 grade level. SE is defined as follows:

• Providing leadership and guidance in order to carry out IT projects, goals, and initiatives.
• Experience with IT project management, planning, and management control techniques as well as resource estimation and cost benefit analysis techniques relative to project management functions.
• Experience interacting with others, facilitating team operations, preparing reports, and making presentations for management.
• Familiarity with the FBI's Intelligence Mission
• Effective formal oral and written communication skills to interact with others, facilitate team operations, prepare reports, and make presentations to management. Ability to tactfully provide leadership and guidance and obtain cooperative support in order to carry out IT projects, goals, and initiatives.

How to Apply
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
Required Documents
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

Your resume, specifically noting relevant work experience and associated start and end dates

A complete assessment questionnaire

Other supporting documents (if applicable) :

• College transcripts, if qualifying based on education or if there is a positive education requirement
• Memorandum for Record (MFR), Please see Additional Information

Documents that were uploaded one or more years ago will need to be uploaded again. Although an applicant may see these documents within their current profile, the HR Specialists may not have access to view them. All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application.
You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.
What to Expect Next
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
Additional Information

• Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. Your application will be evaluated solely on the basis of information you have submitted.
• As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
• Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing the other workplace safety protocols. Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• The selectee will be required to serve a one-year probationary period for initial assignment to a supervisory position.
• Required Leadership Training: All FBI supervisors promoted after January 2022 are required to attend and complete the Training Division's Supervisor Essentials Program within 365 days from initial assignment into a supervisory position. Supervisors will need to complete both the "Mentoring and Coaching" and "Performance Appraisals" courses as part of the Supervisor Essentials program. The Supervisor Essentials course is a pre-requisite for the new Leading People (Virtual) and face-to-face version (VLP) that will be offered beginning the 2nd Quarter of 2022
• Limited Movement: Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to lower grade for a minimum of 12 months. HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated to Redstone Arsenal in Huntsville, Alabama by 2024, so those employees can compete for a position elsewhere.
• Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.

a. A Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Inconsistent."
b. A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.

• Relocation expenses will be borne by the selectee, except FBI employees returning from LEGAT assignment. Employees returning from LEGAT assignments must advise the Staffing and Administrative Unit / International Operations Division of their application for this position.
• Current tax law impacts your transfer by making your moving expense reimbursements taxable. Please contact Transfer_Issues for information regarding taxable expenses. For additional insight on the personal impact of the IRS tax rules, you may wish to contact the IRS or a tax professional. Federal Travel Regulation provides that the Withholding Tax Allowance (WTA) plus the Relocation Income Tax Allowance (RITA) are designed to "substantially reimburse" an employee for the additional Federal, State, and Local taxes associated with a change of duty station and the FBI has the authority to compensate employees through the WTA and RITA.
• Candidates receiving a transfer of physical location, whether at the expense of the FBI or not, will be required to complete a one year commitment to the assignment, prior to moving to a new position at the FBI. The 12-month waiting period begins the day an employee reports for duty at the new location.
• Employees selected for promotions at the GS-12 level or higher, as well as employees selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.
• Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):

a. Percent of time worked in the particular position (cannot conflict with main duties)
b. The month/year work began
c. Frequency worked (i.e., daily, monthly, etc.)
d. Specific duties performed
Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."
Nepotism
Nepotism is the act of favoring relatives in the hiring process, and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion.
During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.
Reasonable Accommodation Request
The FBI provides reasonable accommodations to qualified applicants with disabilities. If you need a reasonable accommodation pursuant to a sincerely held religious belief or medical disability for any part of the application and/or hiring process, please notify the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by either e-mail at REASONABLE_ACCOMMODA[redacted] , telephone at [redacted], or FAX at [redacted]. Your request will receive an individualized assessment