Senior Account Manager
Apply NowCompany: MDG Solutions
Location: Boca Raton, FL 33433
Description:
Job Description
MDG is hiring!
We are searching for a Senior Account Manager to join our account team. Our ideal candidate will this own all aspects of campaigns, including internal and client-facing kickoff meetings at the start of an initiative to completion of delivery. The Senior Account manager will support senior account team members in executing creative work, building effective client relationships, and managing the critical components that drive growth and success for clients.
MDG follows a hybrid work model of Monday/Friday remote and Tuesday, Wednesday and Thursday in our Boca Raton office. Our scheduled work hours are 9a-6p.
What you'll do:
Guides and manages all day-to-day activities for assigned clients in development of advertising campaigns and projects within the approves plans
Manage creative, digital, social and media projects from inception to completion ensuring on-time delivery
Timeline development and management of all client deliverables
Develop client meeting agendas, post meeting contact reports and any follow-up deliver actions needed
Manage internal communications to provide direction and/or updates across departments including creative, social media, and media for campaigns or individual projects
Plans, manages, and executes ongoing project development and timing to ensure that progressive stages are approved with adequate time to meet schedules and deadlines
Respond to client phone calls and be aware of all client activities to provide back-up to account lead
Work with the account director to compile, update and issue status reports, daily hot sheet items and tracking of campaign results and performance
Maintain all client information in an organized manner as needed for accurate proofreading and meeting of client standards
Act as liaison with other agency departments and vendors
Develop briefs and prepare presentation decks
Prepare post meeting client contact report
Manage blog and content development and social media updates
Manage client budgets and billing
Actively build relationships with clients
Keep apprised of client's products/services/marketing developments
Gather and assemble background information, research, and analyses as needed for development of creative briefs and monthly presentations
Performs other related duties as assigned by management
Requirements
Qualifications and skills:
Bachelor's Degree in Advertising, Marketing or related field required
5+ years' ad agency experience managing and executing multi-channel digital projects
Some experience in digital, social, traditional, media is required
Understanding of general advertising principles and account service client management protocol
Manages multiple tasks and tight deadlines with confidence and ease
Tactful and diplomatic communication skills; internal, external, formal and informal written, and verbal
Ability to communicate complex information in easy-to-understand terms
Skilled in presenting to high level clients
Able to actively build and maintain good working relationships with clients and colleagues
Must be willing to go above and beyond to ensure client's issues and requests are sufficiently resolved
Organized and pays attention to every detail
Proactive problem solving
Hospitality, healthcare, and retail experience a plus
You must have a valid driver's license and have your own reliable transportation to attend client meetings and events
Benefits
We offer competitive healthcare, dental, and vision plans along with several voluntary benefit extras. Employees receive generous PTO in addition to all major holidays and the option to enroll in a comprehensive 401K plan with employer matching
MDG is hiring!
We are searching for a Senior Account Manager to join our account team. Our ideal candidate will this own all aspects of campaigns, including internal and client-facing kickoff meetings at the start of an initiative to completion of delivery. The Senior Account manager will support senior account team members in executing creative work, building effective client relationships, and managing the critical components that drive growth and success for clients.
MDG follows a hybrid work model of Monday/Friday remote and Tuesday, Wednesday and Thursday in our Boca Raton office. Our scheduled work hours are 9a-6p.
What you'll do:
Guides and manages all day-to-day activities for assigned clients in development of advertising campaigns and projects within the approves plans
Manage creative, digital, social and media projects from inception to completion ensuring on-time delivery
Timeline development and management of all client deliverables
Develop client meeting agendas, post meeting contact reports and any follow-up deliver actions needed
Manage internal communications to provide direction and/or updates across departments including creative, social media, and media for campaigns or individual projects
Plans, manages, and executes ongoing project development and timing to ensure that progressive stages are approved with adequate time to meet schedules and deadlines
Respond to client phone calls and be aware of all client activities to provide back-up to account lead
Work with the account director to compile, update and issue status reports, daily hot sheet items and tracking of campaign results and performance
Maintain all client information in an organized manner as needed for accurate proofreading and meeting of client standards
Act as liaison with other agency departments and vendors
Develop briefs and prepare presentation decks
Prepare post meeting client contact report
Manage blog and content development and social media updates
Manage client budgets and billing
Actively build relationships with clients
Keep apprised of client's products/services/marketing developments
Gather and assemble background information, research, and analyses as needed for development of creative briefs and monthly presentations
Performs other related duties as assigned by management
Requirements
Qualifications and skills:
Bachelor's Degree in Advertising, Marketing or related field required
5+ years' ad agency experience managing and executing multi-channel digital projects
Some experience in digital, social, traditional, media is required
Understanding of general advertising principles and account service client management protocol
Manages multiple tasks and tight deadlines with confidence and ease
Tactful and diplomatic communication skills; internal, external, formal and informal written, and verbal
Ability to communicate complex information in easy-to-understand terms
Skilled in presenting to high level clients
Able to actively build and maintain good working relationships with clients and colleagues
Must be willing to go above and beyond to ensure client's issues and requests are sufficiently resolved
Organized and pays attention to every detail
Proactive problem solving
Hospitality, healthcare, and retail experience a plus
You must have a valid driver's license and have your own reliable transportation to attend client meetings and events
Benefits
We offer competitive healthcare, dental, and vision plans along with several voluntary benefit extras. Employees receive generous PTO in addition to all major holidays and the option to enroll in a comprehensive 401K plan with employer matching