Senior Program Manager - Access to Care
Apply NowCompany: MaineHealth
Location: Portland, ME 04103
Description:
Position Summary
The incumbent leads and manages team operations and manages relationships and communications as well as the staff responsible. This position is accountable for program goals and outcomes. The role mentors, oversees and directs other program resources and is accountable for cultivating a culture of engagement.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
Responsible for leading the planning, implementation, training, support and ongoing optimization of clinical IS applications Lead Epic onboarding for new hires Optimize training materials on an ongoing basis to reflect process/workflow changes Program Management responsibilities for this role will include Epic onboarding, upgrade training/support, and ongoing targeted training/support Oversee superuser and credential trainer processes and resources Submit and monitor IT tickets for the department Assist with troubleshooting bugs and system errors Position will be required to travel regionally and between other MH entities as needed
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: Bachelor's degree in health care or related field preferred. Master's Degree preferred. License/Certifications: Licensure/certification may be preferred or required depending on program. Experience: 7+ years of program management. Excellent facilitation and collaboration skills Excellent adaptability Excellent analytical and problem-solving skills Excellent negotiation and business acumen Excellent budget development and administration skills Excellent written and oral communication skills Demonstrated ability to model professional behavior by working as a valuable team member, respecting others, and maintaining open and honest communications.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
The incumbent leads and manages team operations and manages relationships and communications as well as the staff responsible. This position is accountable for program goals and outcomes. The role mentors, oversees and directs other program resources and is accountable for cultivating a culture of engagement.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.