IT Technical Support V

Position Title: IT Technical Support V - Wayfinding Manager

O2EPCM, Inc. is a prominent award-winning experienced firm providing Professional, Technical, Consulting and Management Services in the Planning, Design, Engineering and Construction Industry to Local, State, Federal Government Agencies, Utility Companies and Private Clients. We are dedicated to delivering innovative and sustainable solutions for a variety of projects. We are seeking a Senior Electrical Estimator/Engineer to join our team and contribute to our ongoing success. In this role, you will play a pivotal part in ensuring the successful planning and execution of electrical projects.

Salary Range: $164,000 - $179,000

Location: Onsite (Los Angeles, CA)

Type: Full-Time

Employee Benefits:

• 100% paid base coverage (Health, Vision, & Dental insurance).
• 401(k)
• Paid Holidays
• Paid Sick
• Paid Vacation
• EAP - Employee Assistance Program

O2EPCM, Inc. https://o2epcm.com/

Position: IT Technical Support V - Wayfinding Manager

Synopsis
The Wayfinding DCMS IT Manager is the primary IT liaison and airport/owner representative responsible for LAX Wayfinding Enhancement Program Digital Content Management System (DCMS). The characteristics of the candidate in a complete understanding of airport IT systems, airline systems, and common use systems. The individual must have proven communication skills that can be effective with both IT savvy and non-savvy individuals to drive the implementation to completion.
Project and Position Description
The Wayfinding DCMS IT Manager shall act as a liaison between the project and LAWA's Information Management & Technology Group that manages the details required to execute the DCMS effort and rollout without impact to airport or airline operations. Successful candidate shall display experience with large stakeholder interfaces ensuring inclusion, while understanding and driving the small details that go into signage design concepts, installation and activation. The DCMS portion of the Wayfinding Enhancement Program includes design and implementation of the system to drive digital content to LAWA-managed screens throughout all terminals and other passenger-facing LAWA facilities.
Key Identifiers for the Position
Project Manager and Technical/Construction Leader with experience in an operating/active environment
Leader in stakeholder engagement to identity, communicate, resolution and accomplishment their needs, while preserving the principles and criteria of the project scope, schedule and budget constraints
Knowledge in DCMS design and construction practices and methodologies
Knowledge and experience in the project design life cycle from Concept to Project Definition Book to Permit to Bulletins
Knowledge and experience in the project construction life cycle from Pre-Construction to estimating/buyout to phasing to implementation to Closeout
Maintaining an excellent working relationship with the design and construction professionals geared towards open communications and mutual problem solving in the best interest of the project and all other parties involved
Maintaining a high level of team morale through professionalism that reflects well on the project team, external stakeholders and LAWA/internal stakeholders
Essential Job Duties
Primary liaison with ITM and TDG representative responsible for directing and managing the DCMS implementation
Responsible for scope development and scope management of the project to meet project goals and objectives
Providing direction and management for assigned project and ensuring on-schedule completion within or below budget in accordance with contractual obligations
Planning and defining program goals and devising methods to accomplish them, developing in-depth knowledge of owner objectives, contract terms, and airport policies
Planning, directing, supervising and controlling the execution of all technical, fiscal, and administrative functions of the assigned project
Working with team members and airport management to develop budgets, schedules, and plan for the various elements of a project
Oversees stake holder interfaces
Managing assigned scope to meet or exceed project goals and objectives
Abilities to identify and study options to complex design, operational or constructability issues
Ability to conduct field surveys and investigations to capture detailed and accurate field conditions. This information shall be used to enable strategic design and construction decisions
Maintaining documentation on the approved scope of work for the project to include all related agreements, authorizations, reports, drawings and specifications. This documentation shall include narratives for all scopes of work as well as a coordinated CAD representation including all projects for key disciplines
Coordinating with the Wayfinding Design Manager who will be managing the design process during design and construction including resolution of technical design issues, issuing design non-compliances, issuing field non-conformances, timely processing of RFI's, coordinating shop drawing reviews, participation in and approval of factory and site acceptance tests, coordinating material approvals, coordinating mock up approvals, providing reports, drawings and specification interpretation, participation in testing and commissioning activities, managing the punch list process and other activities as required to ensure the design process supports the project goals
Coordinating with the Wayfinding Design Manager who will be managing the Design Review Team (DRT) design review process for assigned project(s) through all phases of design including significant design changes during construction
Assisting with efforts related to the permitting process required by the design team and contractor
Overseeing the construction process to remove and mitigate obstacles that cause inefficiencies to the construction process
Becoming thoroughly familiar with required contractual obligations and technical aspects of all facilities to be erected
Ensuring all work is being performed with and inspected to the latest versions of plans and specifications including approved changes, submittals, and RFI's
Working with designer, contractor and stakeholders to develop the overall planning of DCMS implementation activities and identifying critical milestones and priorities
Keeping alert to possible problem areas and taking preventative action to ensure critical milestones are met for each phase of the implementation
Ensuring the use of safe and sound construction practices
Preparing reports summarizing progress of implementation activities for senior management
Reviewing change proposals for contractual compliance and alignment with fair market value
Assisting the PM in preparing a monthly risk report for the Program Board
Monitoring adherence to Quality Assurance/Quality Control Plan, and other documents as required and promoting excellence on the project through the application of Quality Assurance processes
Enforcing the program requirements for all areas of the project and monitoring the draft and final deliverables for adherence to these criteria
Reviewing pay applications to ensure proper verification of completed work and compliance with contract requirements
Working with the key project individual to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work
Assuring that current and timely change orders are documented and administered properly
Participating in all necessary coordination meeting with designer, contractor and stakeholders
Managing the closeout process to ensure all documentation is completed as quickly as possible to efficiently close the project without incurring unnecessary costs
Safety performance well above industry standards
Hardware/Software Knowledge
Proficient in Microsoft Office Suite and Bluebeam
Ability to work in CAD or REVIT preferred
Familiarity with digital content management systems
Professional Experience Level/Other Qualifications
15 years or more experience, preferably on airport projects
Experience with projects more than $50 million in value.
Experience with various delivery methods, including Design-Bid-Build, Design+CMAR and Design/Build
Proven ability to perform in a management capacity
Excellent written and oral communication skills and a thorough knowledge of industry practices and regulations
Education/Training
Bachelor's degree in Computer Science or other related technical field required
Relevant Professional Licensure & Certifications preferred
Element-Specific Requirements/Notes
May assume other duties as required/needed
Maybe required to work past regular work shift
Maybe required to work various shifts as needed

Please note, if you move forward in the submission process, you will be asked to provide the following below.

Most updated resume

Certifications or Licenses obtained

3-4 Professional References

Project List with values, dates, and company of any projects worked

O2EPCM, Inc. is a prominent award-winning experienced firm providing Professional, Technical, Consulting and Management Services in the Planning, Design, Engineering and Construction Industry to Local, State, Federal Government Agencies, Utility Companies and Private Clients. We are dedicated to delivering innovative and sustainable solutions for a variety of projects.

Employee Benefits:

• 100% paid base coverage (Health, Vision, & Dental insurance).
• 401(k)
• Paid Holidays
• Paid Sick
• Paid Vacation
• EAP - Employee Assistance Program

O2EPCM, Inc. https://o2epcm.com/

NO PER DIEM. These are W2, long-term jobs with full benefits. NO relocation packages.