Manager, Health System Account - SCI

Overview

Find a Better Way...

...to use your skills and experience.

This is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using state-of-the-art technology, and improve lives with your innovative ideas and ambitious dreams. Find a better way: the Sysmex Way.

...to improve the lives of others.

Headquartered in Kobe, Japan, Sysmex Canada is located in Mississauga, ON. Renowned worldwide for the very finest in quality, innovative diagnostic equipment and information-management systems, we apply science to enhance the quality of life on a global scale. Our agile, resourceful team is committed to realizing critical breakthroughs in laboratory diagnostics, information technology, workflow analysis and life sciences for the clinical laboratory.

...to build a promising future.

Responsibilities

We currently have a great opportunity available for a Health System Account Manager. The Health System Account Manager is responsible for all sales activities in their sales territory. This territory includes British Columbia, Saskatchewan, Alberta. The HSAM coordinates with technical service, marketing and corporate members all sales activities to accomplish the annual sales goals of the corporation.

Essential Duties and Responsibilities:

Achieves the sales and product management targets within a designated sales territory with the support of SAI and Sysmex Canada team members to ensure overall sales objectives established by the NSD, Sysmex Canada are met.

Manage and make all necessary entries in the Customer Relationship Management (CRM) program to maintain all accounts information complete and up to date.

Formulate and implement a detailed Territory Plan, along with appropriate sales strategies outlining the use of all available resources.

Execute all stages of the sales process including sales forecasting, prospecting, qualifying, development, demonstration, proposal presentation, negotiation and closing.

Responsible for detailed product knowledge and regional product management activities for all Sysmex products sold in territory. Customizes product/marketing tools as necessary to meet the needs of customers within his/her territory.

Coordinate and performs sales and financial presentation to all levels management and users in the customer environment.

Work collaboratively with all Sysmex Canada and SAI team members to deliver effective customer solutions and business results.

Prepares all necessary documentation to process the purchase orders and contracts received from the customer's laboratory, purchasing or materials management.

Present and promote all Sysmex product lines to position our product's technological superiority, feature and benefits over our competitors. Furnish the customers with complete and accurate information about Sysmex products by providing product literature and other relevant company information. Perform and participate in road shows, symposium, and other customer meeting to promote the Sysmex product lines. Administers the proper and responsible use of the company assets and operate within the company guidelines.

Other duties and projects as may be assigned

Physical Risk: Regular exposure to risk that may require alertness, but with minimal precautions.

Physical Demands: Light physical effort. Routine handling of objects up to 20 pounds; prolonged (at least 50% of time) sitting, standing, keyboard or CRT work. May require periods of moderate discomfort due to noise, dust, lighting and/or other conditions.

Percentage of Travel: 30 - 35%

Qualifications

• Bachelor (Science or Business preferred) or Medical Lab Technologist and 5-7 years related experience.
• Medical Technologist degree desirable.
• Proven sales experience in diagnostics/medical device industry.
• Proven experience working with Canadian healthcare customers.
• English proficiency.
• Windows, Excel, Word, PowerPoint.
• Strong interpersonal skills; persuasive; good oral and written communication skills.
• Persuasive but credible in all technical and business aspects.
• Customer Centered; Very customer centered Integrity.
• Demonstrate maturity, professionalism and tact with customers and Sysmex associates
• Effective Team Member.
• Key ability to identify, qualify and close a sales opportunity.
• Demonstrate a strong sense of urgency, can do attitude and strong desire to achieve goals.
• Travel required throughout the territory and essential to meet sales targets and support customer activities. May require overnight travel 10 -15%
• A valid Driver's License is required

To the extent permitted by applicable law, any offer of employment extended will be conditioned upon the individual's ability to provide proof of current vaccination status for COVID-19. Sysmex makes reasonable accommodations when needed for medical or religious reasons. However, vaccine exemption and other accommodation requests cannot be granted unless the individual is able, with the accommodation, to perform the essential functions of the job including working at customer locations.

Sysmex is proud to embrace diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex, sexual orientation, gender identity or expression, color, religion, national origin, genetics, disability status, protected veteran status or any other characteristic protected by law. We maintain a drug-free workplace.