Laboratory Operations Manager

Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more!

ABOUT MICROBAC

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients worldwide, offering laboratory solutions to the life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.

Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project, and scope.

As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

JOB SUMMARY

The Operations Manager is responsible for supervising all department operations.

Essential Functions:

• Directly supervise and lead a team of operational staff, providing guidance, coaching, and support to ensure their performance meets or exceeds expectations.
• Management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity, and daily operations of multiple levels of staff and multiple functions/departments across matrix organization
• Manage daily operational activities, including scheduling, task assignment, and resource allocation, to ensure timely completion of tasks and projects.
• Maintain key performance indicators (KPIs) to measure operational performance, analyze data to identify trends or areas for improvement, and report findings to management.
• Assist in the development and monitoring of departmental budgets, identifying cost-saving opportunities and implementing cost-control measures as necessary.
• Identify opportunities for process optimization and efficiency improvements, implementing strategies to streamline workflows and eliminate waste.
• Monitor and maintain quality standards for products or services, implementing corrective actions as needed to address deviations and prevent reoccurrence.
• Work closely with the Quality team to assure method and SOP compliance
• Monitor and manage facilities and equipment and keep both in sufficient working order
• Utilize specialized laboratory equipment and instrumentation to process and analyze samples
• Perform equipment and instrumentation set up
• Accurately record observations and data and basic interpretation of data
• Maintain the integrity of procedures and record professional activity for peer review
• Monitor and address sample backlog issues
• Maintains necessary supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting supply orders; verifying receipt; and maintaining an orderly storage system
• Improve our product and delivery to our customers
• Provides information by answering questions or inquiries from both internal and external customers
• Ensure compliance with health, safety, and environmental regulations and company policies to maintain a safe and secure work environment for employees.
• Other duties as assigned or requested

Minimum Qualifications

• Bachelor's degree in Chemistry (highly preferred) or any related field such as Biology, Environmental Science, and Microbiology from a four-year college or university
• Minimum 4 years of relevant industry and laboratory operations experience including management experience
• Sound knowledge of principles, terminology, practices, techniques and instrumentation commonly used in a laboratory setting
• Experience in leadership and supervision is essential.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire team members, foster a positive work culture, and resolve conflicts effectively.
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven decisions to improve operations.
• Proactive problem-solving orientation, with the ability to anticipate potential issues, develop contingency plans, and implement effective solutions.
• Excellent verbal and written communication skills, with the ability to effectively communicate with employees at all levels of the organization, as well as external stakeholders.
• Exceptional organizational and time-management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Flexibility and adaptability to navigate changing priorities, unexpected challenges, and evolving business needs in a fast-paced environment.
• Keen attention to detail and a commitment to ensuring accuracy and quality in all aspects of operations.
• Must display a positive and enthusiastic demeanor throughout the execution of all duties
• May require some minimal travel

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
• The employee must occassionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.

Working Conditions:

• While performing the duties of this job, the employee will be in a general laboratory environment
• The noise level in the work environment is usually minimal

As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.

OTHER:

This job description is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.

Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.