IS Business Automation Specialist
Apply NowCompany: State of Wisconsin
Location: Rhinelander, WI 54501
Description:
Introduction
The Wisconsin Department of Children and Families (DCF), Division of Family and Economic Security (DFES), Bureau of Working Families (BWF) is currently recruiting to fill an Information Systems Business Automation Specialist position. DCF offers great benefits , personal growth opportunities and work-life balance as a State of Wisconsin employee; and the intrinsic reward associated with serving the children and families of Wisconsin. To learn more about DCF's complete compensation package, please visit our Total Rewards Calculator!
The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change.
This position may allow hybrid work for a portion of the work schedule up to 90% depending on the employee's preference and needs of the work unit. Any hybrid work flexibility that may be available will be discussed in more detail in the interview process.
For positions that do allow hybrid work flexibility, employees may need to report to a DCF office location on short notice. There is no mileage reimbursement when traveling to the headquarter location. Our DCF locations are in the following cities: Madison, Milwaukee, Green Bay, Eau Claire, and Rhinelander. Employees need to report to the 201 W. Washington Ave. Madison, WI office or the 635 N 26 St. Milwaukee, WI office on their first day for onboarding and orientation.
High speed internet access is required to meet the needs of remote work.
Come see why DCF is such a great place to work!
DCF is committed to the important work of helping children, youth and families become safer, more secure and progress down the road to true independence. For more information about DCF, visit our website at http://dcf.wi.gov/ .
Position Summary
This position is in the Bureau of Working Families (BWF), which administers a variety of programs to assist low-income individuals and families move towards self-sufficiency. These programs include Temporary Assistance for Needy Families (TANF), Wisconsin Works (W-2), Job Access Loans, Emergency Assistance, programs to serve the refugee populations, Community Services Block Grants, and the Skills Enhancement Grant.
This position is responsible for defining and implementing the business process changes that must be made to the W-2 and related programs information systems in relationship to changes in program policies and procedures, federal reporting, financial reporting, program monitoring, contracts, and audits.
The Information Systems Business Automation Specialist for the W-2 and related programs is responsible for translation of federal law and regulations, state law and administrative rules as well as W-2 and related programs policies and reforms into systems business requirements that need to be incorporated into the major information systems that support W-2 and related programs.
This position manages all aspects of major comprehensive information technology projects for W-2 and related programs on behalf of the Employment Program Business Area (EPBA). This position analyzes and interprets federal and state laws and regulations, develops policies and processes that require changes to the information systems that support the W-2 and related programs, ensures that all phases of the software development life cycle are completed according to the needs of the business area, and all other project management responsibilities including documenting decision- making, briefing bureau, division and department management on the status of projects, resolving conflicts between project partners, communicating with stakeholders on complex topics, and post-implementation tasks.
As a program area liaison, this position works on projects with other bureaus within the Division, other Division's including the Division of Early Care and Education (childcare), the Division of Management Services (planning and budget), as well as the Secretary's Office. The position also works extensively with other Departments, such as the Department of Health Services (DHS) and its technical staff to ensure coordination of its programs/initiatives with BWF. Incumbents in this position must use their knowledge and experience to assist the Section's employees and other experienced Program and Policy Analysts in their day-to-day duties.
View the complete position description .
Salary Information
The classification title for this position is ISBA - Specialist . The starting salary is between $34.16 and $46.00 per hour ($71,052 and $95,680 annually), depending on qualification s. Pay for current State of WI employees will be based on the compensation plan in effect at the time of the appointment. Pay for current state employees who are transferring will be determined based upon the pay on transfer rules (higher level duties or equity) as outlined in the compensation plan in effect at the time of appointment.
The pay schedule/range is 07-33. A one-year probationary period/two year career executive trial period may be required.
Job Details
Due to the nature of the position, final candidates will be required to complete a comprehensive fingerprint-based background investigation to determine whether the circumstances of any pending charges or convictions would be substantially related to the job being filled.
Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DCF sponsorship.) The Department of Children and Families does not sponsor visas, either at time of hire or at any later time.
Qualifications
Minimally qualified applicants will have:
Experience leading small and large work groups with a wide variety of stakeholders, both internal and external to the organization (setting work group goals, documenting decisions clearly and concisely, resolving stakeholder conflicts, etc.)
Experience working with one or more State of Wisconsin TANF data systems such as Wisconsin Work Programs (WWP), Client Assistance for Reemployment and Economic Support (CARES), CARES Worker Web (CWW), ACCESS, MyACCESS and/or Emergency Assistance (EA).
Experience participating in business requirements gathering sessions (documenting and identifying business requirements, etc.)
Experience performing User Acceptance Testing (UAT), including writing test scenarios and documenting testing
Experience providing technical support and/or writing technical documentation for system users or technical staff (developing user guides, desk aids, operational memos, analyzing, troubleshooting and resolving issues reported by users etc.)
Well-qualified applicants will have:
Experience as a project manager, leading a team in designing, developing, and implementing large system projects from start to finish. (System modernization, implementation of software/technology to maximize efficiency, managing multiple priorities and serving as a liaison between program business, policy analysts and/or systems developers, planning resource needs, create and maintain workplans etc.)
Experience leading business requirement gathering and User Acceptance Testing (UAT) (assessing and developing business requirements, developing business process maps/flows, creation of test cases, etc.)
Experience with human service programs. (Such as Wisconsin Works, FoodShare, Transitional Jobs, and Child Care)
Project Management and/or Business Analyst Certification
How To Apply
If you haven't already done so, you will need to create an account and apply online. You must apply online to be considered for this position. Application materials will not be accepted if received in an e-mail, as a hard copy or a fax. Applications received after the deadline will not be accepted.
After you are logged in and are viewing the announcement, click "Apply Now." You will be asked to provide your personal information and required materials. Online applications that do not include all of the requested materials will not be considered.
Both a resume and letter of qualification are required. If both documents are not submitted during the application process, your application will be disqualified. Your letter of qualifications and resume are very important parts of your application at DCF and are used during our evaluation process to determine your qualifications as they relate to the job. View instructions on developing your resume and letter of qualifications for your DCF application and what should be included in these materials.
Submitted materials will be evaluated by one or more subject matter experts and qualified applicants will be invited to participate in the next step of the selection process.
The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to qualified applicants and employees with disabilities.
Veterans with at least a 30% service-connected disability rating should contact the HR Specialist listed in this posting regarding eligibility for consideration under the non-competitive appointment process. For a list job categories that match our positions, see our Military Crosswalk to match your skills.
Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or former employees as a reinstatement) must complete the application process to apply.
Deadline to Apply
The deadline to apply is 11:59 PM on August 18, 2024 . If you need assistance with the online application process, please contact, Deborah Ruelle at [redacted] or via email at .
Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.
The Wisconsin Department of Children and Families (DCF), Division of Family and Economic Security (DFES), Bureau of Working Families (BWF) is currently recruiting to fill an Information Systems Business Automation Specialist position. DCF offers great benefits , personal growth opportunities and work-life balance as a State of Wisconsin employee; and the intrinsic reward associated with serving the children and families of Wisconsin. To learn more about DCF's complete compensation package, please visit our Total Rewards Calculator!
The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change.
This position may allow hybrid work for a portion of the work schedule up to 90% depending on the employee's preference and needs of the work unit. Any hybrid work flexibility that may be available will be discussed in more detail in the interview process.
For positions that do allow hybrid work flexibility, employees may need to report to a DCF office location on short notice. There is no mileage reimbursement when traveling to the headquarter location. Our DCF locations are in the following cities: Madison, Milwaukee, Green Bay, Eau Claire, and Rhinelander. Employees need to report to the 201 W. Washington Ave. Madison, WI office or the 635 N 26 St. Milwaukee, WI office on their first day for onboarding and orientation.
High speed internet access is required to meet the needs of remote work.
Come see why DCF is such a great place to work!
DCF is committed to the important work of helping children, youth and families become safer, more secure and progress down the road to true independence. For more information about DCF, visit our website at http://dcf.wi.gov/ .
Position Summary
This position is in the Bureau of Working Families (BWF), which administers a variety of programs to assist low-income individuals and families move towards self-sufficiency. These programs include Temporary Assistance for Needy Families (TANF), Wisconsin Works (W-2), Job Access Loans, Emergency Assistance, programs to serve the refugee populations, Community Services Block Grants, and the Skills Enhancement Grant.
This position is responsible for defining and implementing the business process changes that must be made to the W-2 and related programs information systems in relationship to changes in program policies and procedures, federal reporting, financial reporting, program monitoring, contracts, and audits.
The Information Systems Business Automation Specialist for the W-2 and related programs is responsible for translation of federal law and regulations, state law and administrative rules as well as W-2 and related programs policies and reforms into systems business requirements that need to be incorporated into the major information systems that support W-2 and related programs.
This position manages all aspects of major comprehensive information technology projects for W-2 and related programs on behalf of the Employment Program Business Area (EPBA). This position analyzes and interprets federal and state laws and regulations, develops policies and processes that require changes to the information systems that support the W-2 and related programs, ensures that all phases of the software development life cycle are completed according to the needs of the business area, and all other project management responsibilities including documenting decision- making, briefing bureau, division and department management on the status of projects, resolving conflicts between project partners, communicating with stakeholders on complex topics, and post-implementation tasks.
As a program area liaison, this position works on projects with other bureaus within the Division, other Division's including the Division of Early Care and Education (childcare), the Division of Management Services (planning and budget), as well as the Secretary's Office. The position also works extensively with other Departments, such as the Department of Health Services (DHS) and its technical staff to ensure coordination of its programs/initiatives with BWF. Incumbents in this position must use their knowledge and experience to assist the Section's employees and other experienced Program and Policy Analysts in their day-to-day duties.
View the complete position description .
Salary Information
The classification title for this position is ISBA - Specialist . The starting salary is between $34.16 and $46.00 per hour ($71,052 and $95,680 annually), depending on qualification s. Pay for current State of WI employees will be based on the compensation plan in effect at the time of the appointment. Pay for current state employees who are transferring will be determined based upon the pay on transfer rules (higher level duties or equity) as outlined in the compensation plan in effect at the time of appointment.
The pay schedule/range is 07-33. A one-year probationary period/two year career executive trial period may be required.
Job Details
Due to the nature of the position, final candidates will be required to complete a comprehensive fingerprint-based background investigation to determine whether the circumstances of any pending charges or convictions would be substantially related to the job being filled.
Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DCF sponsorship.) The Department of Children and Families does not sponsor visas, either at time of hire or at any later time.
Qualifications
Minimally qualified applicants will have:
Experience leading small and large work groups with a wide variety of stakeholders, both internal and external to the organization (setting work group goals, documenting decisions clearly and concisely, resolving stakeholder conflicts, etc.)
Experience working with one or more State of Wisconsin TANF data systems such as Wisconsin Work Programs (WWP), Client Assistance for Reemployment and Economic Support (CARES), CARES Worker Web (CWW), ACCESS, MyACCESS and/or Emergency Assistance (EA).
Experience participating in business requirements gathering sessions (documenting and identifying business requirements, etc.)
Experience performing User Acceptance Testing (UAT), including writing test scenarios and documenting testing
Experience providing technical support and/or writing technical documentation for system users or technical staff (developing user guides, desk aids, operational memos, analyzing, troubleshooting and resolving issues reported by users etc.)
Well-qualified applicants will have:
Experience as a project manager, leading a team in designing, developing, and implementing large system projects from start to finish. (System modernization, implementation of software/technology to maximize efficiency, managing multiple priorities and serving as a liaison between program business, policy analysts and/or systems developers, planning resource needs, create and maintain workplans etc.)
Experience leading business requirement gathering and User Acceptance Testing (UAT) (assessing and developing business requirements, developing business process maps/flows, creation of test cases, etc.)
Experience with human service programs. (Such as Wisconsin Works, FoodShare, Transitional Jobs, and Child Care)
Project Management and/or Business Analyst Certification
How To Apply
If you haven't already done so, you will need to create an account and apply online. You must apply online to be considered for this position. Application materials will not be accepted if received in an e-mail, as a hard copy or a fax. Applications received after the deadline will not be accepted.
After you are logged in and are viewing the announcement, click "Apply Now." You will be asked to provide your personal information and required materials. Online applications that do not include all of the requested materials will not be considered.
Both a resume and letter of qualification are required. If both documents are not submitted during the application process, your application will be disqualified. Your letter of qualifications and resume are very important parts of your application at DCF and are used during our evaluation process to determine your qualifications as they relate to the job. View instructions on developing your resume and letter of qualifications for your DCF application and what should be included in these materials.
Submitted materials will be evaluated by one or more subject matter experts and qualified applicants will be invited to participate in the next step of the selection process.
The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to qualified applicants and employees with disabilities.
Veterans with at least a 30% service-connected disability rating should contact the HR Specialist listed in this posting regarding eligibility for consideration under the non-competitive appointment process. For a list job categories that match our positions, see our Military Crosswalk to match your skills.
Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or former employees as a reinstatement) must complete the application process to apply.
Deadline to Apply
The deadline to apply is 11:59 PM on August 18, 2024 . If you need assistance with the online application process, please contact, Deborah Ruelle at [redacted] or via email at .
Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.