IT Analyst

Position Type:
Technology/Systems Analyst

Date Posted:
8/13/2024

Location:
DPS Service Building - click website to apply

Date Available:
09/11/2024

Closing Date:
08/30/2024

District:
Dayton Public Schools - website
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with management to identify the IT and financial system objectives that will have the most significant impact on District outcomes and results.

• Communicate with stakeholders to understand their technical requirements and to gather feedback from end users about system performance. Prepare functional specifications to guide the development of system improvements.

• Propose new systems and changes to existing systems to management to improve the efficiency and effectiveness of department operations.

• Evaluate existing IT systems and internal processes; collect and analyze data to identify areas for improvement within these infrastructures. Leverage knowledge of available technologies to optimize the efficiency of systems.

• Participate in team meetings; provide input on intelligent solutions to improve efficiency.

• Utilize modeling, data analysis, and processes to design new workflows and ways of using systems.

• Plan and oversee the configuration and implementation of new IT processes, etc. Manage the activities of technical staff to complete needed work; verify the completion of tasks by set deadlines; and communicate progress to stakeholders at regular intervals.

• Troubleshoot and debug IT systems to ensure error-free functionality and end-user satisfaction.

• Serve as the primary department liaison with IT systems vendor support teams to resolve technical issues

• Serve as the primary department liaison in supporting the upgrade of enterprise systems used by the department to newer versions. Coordinate the completion of process reviews, end-user testing, and other upgrade-related tasks.

• Register new vendors and coordinate their setup in the system.

• Perform other duties as assigned.

CORE BEHAVIORS & COMPETENCIES

Core Values

• Dependability = reliable attendance, consistently address and resolve issues, self-directed

• Integrity = honesty, refraining from talking behind others' backs, ethical decision-making

• Collaboration = tactful and courteous; effective communication with others

• Compassion= showing concern, being friendly and approachable

• Excellence= professionalism; ability to work within tight deadlines effectively

Job-specific

• Analytical Thinking = think critically and solve problems in difficult situations; capable of handling interruptions effectively; exercises independent judgment when appropriate

• Project Management= can plan needed tasks to implement IT systems, systems changes, etc.; can effective partner and coordinate efforts with available technical resources; manages timely completion of projects

• Presentation Skills= ability to share information in meaningful ways; can educate end users on systems and processes

• Adaptability and Flexibility = willingness to change methods and approaches as appropriate

QUALIFICATIONS

Verifications

• Must be a U.S. citizen or have the legal right to work in the U.S.

• Must pass Federal and Ohio Bureau of Criminal Identification and Investigation background check in accordance with Ohio Administrative Code Section 3301-83-06

Knowledge & Experience

• Bachelor's degree in computer science, IT, or related field, or an equivalent combination of education and experience (bachelor's degree preferred)

• 5+ years of experience

• 5+ years of Excel experience with knowledge of vlookups and pivot tables

• 5+ years of Microsoft SQL Server or Access with knowledge of SQL

• Working knowledge of Microsoft Word and PowerPoint, or equivalent applications

• Knowledge of databases, system security, and troubleshooting

PHYSICAL ATTRIBUTES/DEMANDS

• Occasionally lift, carry, push, and pull various items up to a maximum of 20 pounds (50 pounds on wheels)

• While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, crouch, kneel, climb, and stoop

WORK ENVIRONMENT

• Work is performed in an office setting at a computer workstation

• Occasional interaction with dissatisfied employees

• Work may be subject to frequent interruptions

• Some assignments are subject to completion within strict timelines

• Periodic travel for meetings, professional development activities, and work assignments