Medicare Population Health Education Manager II
Apply NowCompany: One Medical
Location: Seattle, WA 98115
Description:
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As we continue to grow and scale our ability to provide innovative primary care across the country, One Medical is seeking a Population Health Education Program Manager. As a member of the Medicare Population Health Programs (MPHP) team, you will report directly to the Director, Medicare Population Health Programs, with a dotted line to the Director of Field Learning, Talent and Transformation and Clinical Learning team. This individual will support a number of learning programs in an administrative and strategic capacity, and will also contribute to implementation, facilitation and evaluation of these initiatives. As a cross-functional representative of the Medicare Population Health Programs team, you will be responsible for embodying One Medical's DNA and C-I-CARE, promoting an exceptional work environment, and furthering One Medical's mission to transform healthcare.
In this role, you will need to be a skilled communicator and a detail-oriented thinker, with strong interpersonal savvy and self-awareness. The ideal candidate will thrive in a fast-paced environment, possess a high level of intellectual curiosity, nimble learning, and embrace ambiguity and change. If you have a collaborative mindset and are passionate about creating inclusive environments in which to teach and develop others, we'd love to talk to you.
What you'll likely work on:
What you'll need:
Benefits designed to aid your health and wellness:
Taking care of you today
Protecting your future for you and your family
This is a full-time role based in any Senior One Medical market- AZ, CO, GA, WA,TX, and NC.
One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $58,000 to $106,000 per year. However, actual compensation packages are based on several factors that are unique to each candidate. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location. The total compensation package for certain roles may also include additional components such as a sign-on bonus, equity grants in the form of RSUs, medical and other benefits and/or other applicable incentive compensation plans. For more information, please visit https://www.onemedical.com/careers/.
LI-SB2
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As we continue to grow and scale our ability to provide innovative primary care across the country, One Medical is seeking a Population Health Education Program Manager. As a member of the Medicare Population Health Programs (MPHP) team, you will report directly to the Director, Medicare Population Health Programs, with a dotted line to the Director of Field Learning, Talent and Transformation and Clinical Learning team. This individual will support a number of learning programs in an administrative and strategic capacity, and will also contribute to implementation, facilitation and evaluation of these initiatives. As a cross-functional representative of the Medicare Population Health Programs team, you will be responsible for embodying One Medical's DNA and C-I-CARE, promoting an exceptional work environment, and furthering One Medical's mission to transform healthcare.
In this role, you will need to be a skilled communicator and a detail-oriented thinker, with strong interpersonal savvy and self-awareness. The ideal candidate will thrive in a fast-paced environment, possess a high level of intellectual curiosity, nimble learning, and embrace ambiguity and change. If you have a collaborative mindset and are passionate about creating inclusive environments in which to teach and develop others, we'd love to talk to you.
What you'll likely work on:
- Performing multiple, high-level administrative functions in support of programs led and designed by Medicare Population Health Program team
- Participating in program creation and program management: learning need analysis, design and development of programs, planning, ongoing delivery and continuous improvement with internal customers
- Driving the confluence of multiple internal groups to leverage their subject matter expertise to consult on, build, and manage learning programs. Establish and manage a cross-functional team of SMEs and stakeholders.
- Serving as a subject matter expert on learning programs and learning technologies for internal teams
- Managing customer service requests for MPHP Education programs (system inquiries, process inquiries, etc.)
- Developing and managing ongoing reporting and analysis in support of our clinical learning requirements. Measuring program effectiveness and adapting to improve satisfaction, knowledge transfer, behavior change, and business results
- Managing and improving tracking systems, tools and knowledge management systems (OneSource)
- Facilitating and delivering learning programs both in person and virtually. Identifying and addressing opportunities to improve program facilitation.
- Managing external vendor relationships (as needed)
What you'll need:
- 4+ years of relevant experience, ideally in value based care and/or healthcare L&D
- Program management experience, with an ability to evaluate and re-prioritize, define and manage project scope, goals, deliverables, and timelines, as part of a team.
- Experience developing and executing program implementation and change adoption strategies.
- Interpersonal skills: the ability to develop trusting relationships with stakeholders and to collaborate with numerous cross-functional teams
- Knowledge of concepts and tools including: contracting, diagnosing, designing interventions, group dynamics, org design, strategy, change management
- Engaging and deft facilitation skills: an excellent communicator, both in-person and in written presentation, with the ability to convey information concisely.
- General understanding of instructional design, adult learning theory and human centered design
- Ability to think strategically and also manage the day-to-day nuts and bolts of 3-5 learning programs
- Organization and the ability to manage and deliver multiple tasks efficiently, effectively and on time
- Adequate knowledge of Google Suite, Learning Management Systems, program management tools, and other tools to plan and coordinate events and campaigns across multiple constituents
- Hybrid role with some in-person work at One Medical educational events and offsite . Must be able to travel up to 25%.
- Must live within an existing One Medical market.
- Flexibility with time zones, working hours with advanced notice - able to cover ET to PT/MT
Benefits designed to aid your health and wellness:
Taking care of you today
- Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Free One Medical memberships for yourself, your friends and family
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
- 401K match
- Opportunity to participate in company equity programs
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
This is a full-time role based in any Senior One Medical market- AZ, CO, GA, WA,TX, and NC.
One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $58,000 to $106,000 per year. However, actual compensation packages are based on several factors that are unique to each candidate. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location. The total compensation package for certain roles may also include additional components such as a sign-on bonus, equity grants in the form of RSUs, medical and other benefits and/or other applicable incentive compensation plans. For more information, please visit https://www.onemedical.com/careers/.
LI-SB2
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.