Operations Manager of Truckload Logistics

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Company: Bay and Bay Transfer

Location: Saint Paul, MN 55122

Description:

POSITION DESCRIPTION:

Position Title:

Operations Manager of Truckload Logistics

Department:

TL Logistics

Location:

Eagan, MN

Reports To:

VP of Truckload Logistics

SUMMARY OF POSITION:

Job description

Bay & Bay Transportation is seeking a full-time Logistics Manager to join their team! The Logistics Manager will manage the daily activities of the truckload brokerage teams. This individual is responsible for training, mentoring, and ensuring all processes are followed within their assigned truckload brokerage team. This onsite position reports to the Director of Truckload Operations.

Bay & Bay redefining Trucking Culture for Success

In the fast-paced world of trucking, Bay & Bay stands out as a company that goes above and beyond in establishing a remarkable company culture. Recognizing the importance of attracting and keeping workers who align with their values and goals, Bay & Bay has cultivated a workplace environment that emphasizes collaboration, employee wellbeing, and genuine relationships. With a strong focus on their team members' contributions and an unwavering commitment to creating a positive atmosphere, Bay & Bay sets the stage for success in the trucking industry.

Responsibilities:
  • Manage distribution of workload among truckload brokerage teams.
  • Coach truckload brokerage staff on negotiating with carriers.
  • Assist in development of KPIs for assigned truckload brokerage team.
  • Extensive understanding of pricing trends & negotiation tactics.
  • Achieve budget for assigned truckload brokerage team.
  • Coordinate efforts between truckload brokerage teams to cover customer commitments.
  • Oversee recruiting, training and supervision of all truckload brokerage staff and independent contractors.
  • Train truckload brokerage staff on using internal customer management system.
  • Assist accounting and operations staff in resolving settlement inquires with carriers.
  • Collaborate with Pricing Manager & Director of Operations on pricing trends.
  • Ensure compliance with company policies by truckload brokerage staff and independent contractors.


Requirements:
  • Minimum of a Bachelor's degree, preferably in Business, Supply Chain Management or Logistics.
  • 5+ years of transportation/trucking industry experience required.
  • 3-5 years' experience managing a truckload brokerage team required.
  • Prior P&L experience required.
  • Experience in conflict resolution, coaching, mentoring & training.
  • Proven experience w/ developing & implementing new strategies & procedures.
  • Ability to foster a cooperative work environment.
  • Proficiency with computer systems and Microsoft Office suite.
  • Ability to work professionally and effectively with a diverse group of individuals.
  • Ability to work in a fast paced, multi-tasking environment.
  • Ability to tolerate high stress situations.


The Bottom Line

In the highly competitive trucking industry, Bay & Bay sets itself apart by prioritizing its company culture. By focusing on strong values, employee wellbeing, and engagement, they create a positive and supportive environment that attracts and retains top talent. Their commitment to fostering lasting relationships with both employees and clients ensures their continued success in the industry.

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