Terminal Manager

Position Overview

The Terminal Manager is responsible for supervising daily operations and all operational activities at the terminal to include recruiting, hiring, training, supervising, developing, and retaining a best-in-class team. This role includes managing all operational duties, ensuring efficient performance, and maintaining a high standard of service. The ideal candidate will have a strong background in intermodal transportation, demonstrated leadership abilities, and a proactive approach to managing terminal operations.

Important Job Functions

• Perform necessary administrative tasks to support terminal operations.
• Manage P&L responsibilities to include monitoring and managing operational costs.
• Contribute to a culture of continuous improvement and operational excellence by identifying and implementing process improvements where appropriate.
• Oversee and manage all activities within the depot, ensuring optimal performance.
• Train employees and regularly audit their work to ensure compliance and efficiency.
• Handle the recruitment process for new employees, ensuring the selection of qualified candidates.
• Daily review and manage out-of-service equipment to minimize downtime.
• Order and maintain parts inventory to ensure operational readiness.
• Handle all customer communications related to maintenance and repair (M&R) issues, ensuring timely and accurate responses.
• Provide constructive feedback to staff to enhance performance and address issues.
• Create a safe and positive working environment where employees feel included, recognized, and heard
• Conduct all business in a highly ethical manner, exhibiting behavior, practices, and standards that uphold IMC core values
• Perform other duties as assigned

Requirements

• In-depth knowledge of intermodal transportation and port operations is essential.
• Minimum of 5 years of experience in managing intermodal terminal operations, port operations, dispatch, and working with owner operators.
• Expert knowledge of DOT regulations and hazardous materials
• Proficiency in Microsoft Office and other computer applications.
• Excellent written and verbal communication skills are necessary for effective interaction with staff and customers.
• Perform other duties as assigned to support terminal operations.
• Effective organization, time-management, problem-solving and critical-thinking skills
• Demonstrated ability to thrive in a fast-paced environment
• Strong attention to detail