Director of Programs

Department

Programming

Job Status

Full-Time

Reports To

Chief Program Officer

Job Type

Regular

Positions Supervised

Program Managers

FLSA Status

Exempt

Amount of Travel

50% local travel

Work Schedule

M-F 9:00 - 5:00 or

10 -6:00, flexibility; Occasional evenings and weekends

POSITION SUMMARY

Under the direction of the Chief Program Officer (CPO), the Director of Programs (DOP) is responsible for the day-to-day management of the afterschool, summer, family, and scholar travel programs, The DOP supervises of the Program Managers and the Director of Family Engagement.

ESSENTIAL FUNCTIONS

• Program Management:
• Manages ODA's four core Northeast Ohio programs: afterschool, summer, family and scholar trips.
• Oversees scholar recruitment and retention. Ensures programs are operating at capacity.
• Identifies communication needs from a programmatic level so scholars and families have the information they need to particulate fully in services.
• Ensures programs reflect principles of diversity, equity, inclusion, and belonging.
• Ensures consistent implementation of afterschool programming across sites.
• Collaborates with the CPO to effectively onboard the programming team.
• Ensures effective design and implementation of new and existing programs.
• Collaborates with the CPO and Summer Programming Leadership Team to help plan and prepare for summer camp.
• Leads the implementation of summer programming, including summer camp.
• Collaborates with the Director of Family Engagement to provide vision and structured family programming that is responsive to families' needs.
• Collaborates with the CPO on the design of scholar trips.
• Manages the implementation of scholar trips.
• Oversees the following programming budgets: afterschool by district, summer, family, and travel.
• Collaborates with the CPO to ensure effective and timely client communications.
• Collaborates with Compliance, Operations and Data Managers to ensure efficient and effective systems.
• Maintains annual programming calendar including dates of operation, family events, district-specific events, services learning trip, field trips, and coordinates transportation with the Operations Manager.
• Collaborates with the CPO and the Director of COSA, to prepare, plan and deliver effective staff professional development programs.
• Assists the CPO and the Director of COSA with the selection of curriculum, planning and implementation of the staff trainings.
• Collaborates across departments including finance, advancement, and marketing and communication.
• Oversees scholars and families onboarding process.

• Staff Management
• Builds and leads a collaborative team.
• Co-leads programming team meetings with the CPO and the Program Managers.
• Leads weekly Programming Leadership Team meetings.
• Collaborates with the CPO and COO to develop program and team members' goals and professional development plans.
• Conducts weekly one-on-one meetings with direct reports.
• Conducts quarterly performance conversations direct reports.
• Provides ongoing coaching, feedback, and support to direct reports.
• Identifies training needs among staff and works with team to deliver training to enhance programming
• Attends budget review meetings with direct reports and CFO.

• Program Assessment
  
  • Implements logic models.
  • Along with the CPO, establishes and maintains data collection methods to track the progress of each scholar.
  • Implements program assessments according to assessment calendar.
  • Collaborates with the CPO and Data Manager to implement evaluation instruments.
  • Conducts quarterly campus observations to ensure high-quality programming.
  • Collaborates with the CPO and Director of COSA to implement the program-level assessment: Youth Program Quality Assessment biannually.
  • Responsible for the attainment of all program goals, including but not limited to, recruitment, academic, social emotional learning, family, compliance, and data collection.
  • Ensures program data is effectively gathered and stored.
  
  
  
  • Partnerships
  • Builds a collaborative relationship with all school personnel.
  • Builds strong relationships with community partners.
  • Serves as the point person for the Say Yes to Cleveland partnership.
  
  ORGANIZATIONAL VALUES AND PRIORITIES
  
  • Advances the organization's professional image.
  • Promotes the organization's mission, philosophy, and vision.
  • Maintains open and effective communications.
  • Uses problem-solving techniques to tactfully address questions and concerns.
  • Maintains a professional appearance. Wears work attire appropriate for position
  • Maintains the confidentiality of privileged information.
  
  
  • Participates as an active member of the leadership team.
  • Upholds company policies and follows administrative guidelines and procedures.
  • Provides staff leadership. Engenders staff enthusiasm and teamwork. Promotes a safe, efficient, and effective work/learning environment. Advances the change process. Implements strategies and timelines to accomplish company objectives. Helps resolve problems.
  • Serves as a liaison between the leadership team and program staff.
  • Develops a strong culture among staff, parents, and the community based on ODA values.
  • Maintains up-to-date knowledge around emerging program trends.
  • Collaborates with managers to administer approved budgets for assigned areas of responsibility.
  • Prepares and maintains accurate records. Submits required paperwork on time.

• Assists with other Programming Department initiatives as necessary.

POSITION QUALIFICATIONS

Competency Statements:

• Problem Solving: Carefully evaluates alternatives and utilizes tactics and techniques that have worked in the past to minimize risk.

• Enthusiasm: Operates with a good deal of energy and intensity that keeps others inspired and involved.
• Interpersonal Demeanor: Keeps their feelings under control.
• Organization: Systematic, precise and methodical.
• Communication: Effectively states expectations, thoughts, and ideas.
• Feedback: Provides frequent, frank and direct feedback to others.
• Productivity: Has a clear focus on results and sets challenging, but realistic goals.
• Loyalty: Respects opinions of individuals in authority and uses them as resources for information, direction and decision-making.
• Empathy: Demonstrates an active concern for people and their needs.

SKILLS & ABILITIES

Education:

• Bachelor's degree in Education, social work or related field required.
• Master's Degree preferred.

Experience:

• Experience in education in a non-profit setting highly desirable.
• Minimum of three years of supervisory experience.
• Classroom management and curricula design and implementation experience preferred.

Technical Skills:

• Proficient in Microsoft Office Suite

• Strong organizational Skills

Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Other Requirements:

• Valid driver's license
• Must be certified as a Level III Administrator through the Ohio Child Care Resource and Referral Association (OCCRA)

PHYSICAL DEMANDS

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Speak

F

Stand

O

Walk

F

Sit

F

Handling /Fingering

F

Reach Outward

O

Reach Above Shoulder

O

Climb

N

Climb Stairs

O

Crawl

N

Squat or Kneel

O

Bend

O

10 lbs or less

C

11-20 lbs

O

21-50 lbs

N

51-100 lbs

N

Over 100 lbs

N

Push/Pull

12 lbs or less

O

13-25 lbs

N

26-40 lbs

N

41-100 lbs

N

Other Physical Requirements, e.g., Vision, Hearing, Touch:

• Candidate must be able to perform the role with or without reasonable accommodations.

WORK ENVIRONMENT

• A school environment in a controlled atmosphere building.