Sales Enablement and Support Manager
Apply NowCompany: Foresight Financial Group, Inc.
Location: Winnebago, IL 61088
Description:
Join the growing team at Foresight Financial Group as a Sales Enablement and Support Manager!
Organization Overview:
Foresight Financial Group, Inc., an Illinois corporation founded in 1986, is a bank holding company established under the Federal Reserve with fifteen offices in the Northern Illinois counties of Winnebago, Stephenson and Kankakee. Holdings of the Foresight Financial Group, Inc. include German American State Bank located in German Valley, Pecatonica, Belvidere and Winnebago; State Bank of Davis located in Davis; State Bank located in Freeport and Bradley; Lena State Bank located in Lena; Northwest Bank located in Rockford, Loves Park and Machesney Park; and State Bank of Herscher located in Herscher and Kankakee.
Position Summary:
The Sales Enablement and Support Manager works closely with the FFG President and Chief Banking Officer and Bank Sales Leadership to ensure implementation and ongoing improvement in all areas of sales support and effectiveness. This position serves in a key role on the commercial and retail sales teams, providing guidance, support, structure and communication to help increase the overall success of the team. The position ensures the sales department runs smoothly and provides resources needed by the team.
Primary Responsibilities:
Serve as primary enterprise CRM expert, coordinator, and administrator. Ensure CRM design and utilization supports sales strategy and activity. Develop and produce reports needed for sales leaders and lenders. Ensure the sales leaders have the necessary overall reporting and data necessary to lead the sales teams. Maintain CRM system parameters and updates to meet the growing needs of the organization. Responsible to ensure data integrity within the CRM is maintained. Train users on CRM to meet their needs. Conduct analysis and provide information to the sales team to support sales strategies. Actively participate in sales team meetings and strategic planning. Works closely with marketing to ensure coordination and integration of marketing into sales activities Working with staff members from other departments such as marketing, research/design and financing to optimize sales, ensuring a consistent customer experience. Ensure all marketing is in compliance with applicable regulatory requirements. To support coordination of customer events for FFG and member banks. Manage relationships with marketing and sales related vendors. Partner with all marketing resources across the Group to leverage resources, collaborate and identify best practices in respective markets. Assist in monitoring and resolving escalated complaints and concerns from customers and media. Helps develop and implement sales strategies and sales support items necessary to drive results. Supports the ongoing product and sales training needs of the sales teams. Work alongside Sales, Marketing, Product, Customer Success, Sales Operations, and leadership to develop strategy and execute enablement initiatives and projects Improve onboarding and accelerate ramp time of our sales and business development teams Assist in the deployment and ongoing support of a sales enablement platform for content access and engagement as well as onboarding, learning, and coaching Collaborate with product marketing and others to develop resources and tools such as sales plays, presentations, and demo scripts Build and maintain sales processes and procedures Partner with Training and Development to develop online and in-person training, learning paths, and certifications to drive sales performance Work with leadership to plan impactful sales events and trainings
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Competencies:
Communicator: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Organizational: Focus, plan, and prioritize work in a systematic way to complete tasks and projects with a team and independently, by established deadlines and in a fast-paced environment. Able to determine priorities and allocate resources effectively.
Teamwork: Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Critical Thinking: Strong analytical skills, including the ability to address situations by using a logical, systematic, sequential approach.
Technical: Advanced knowledge of Microsoft Office Suite. Advanced knowledge of CRM, graphic and video software. Advanced knowledge of banking products, services, and regulations that impact marketing efforts. Self-user and promoter of banking technology and social media.
Qualifications:
5-7 years sales support and CRM system experience required; 5 years minimum banking experience required. This position is eligible for remote work with the ability to travel to our subsidiary banks in the northern Illinois area regularly. Must have a valid driver's license.
Organization Overview:
Foresight Financial Group, Inc., an Illinois corporation founded in 1986, is a bank holding company established under the Federal Reserve with fifteen offices in the Northern Illinois counties of Winnebago, Stephenson and Kankakee. Holdings of the Foresight Financial Group, Inc. include German American State Bank located in German Valley, Pecatonica, Belvidere and Winnebago; State Bank of Davis located in Davis; State Bank located in Freeport and Bradley; Lena State Bank located in Lena; Northwest Bank located in Rockford, Loves Park and Machesney Park; and State Bank of Herscher located in Herscher and Kankakee.
Position Summary:
The Sales Enablement and Support Manager works closely with the FFG President and Chief Banking Officer and Bank Sales Leadership to ensure implementation and ongoing improvement in all areas of sales support and effectiveness. This position serves in a key role on the commercial and retail sales teams, providing guidance, support, structure and communication to help increase the overall success of the team. The position ensures the sales department runs smoothly and provides resources needed by the team.
Primary Responsibilities:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Competencies:
Communicator: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Organizational: Focus, plan, and prioritize work in a systematic way to complete tasks and projects with a team and independently, by established deadlines and in a fast-paced environment. Able to determine priorities and allocate resources effectively.
Teamwork: Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Critical Thinking: Strong analytical skills, including the ability to address situations by using a logical, systematic, sequential approach.
Technical: Advanced knowledge of Microsoft Office Suite. Advanced knowledge of CRM, graphic and video software. Advanced knowledge of banking products, services, and regulations that impact marketing efforts. Self-user and promoter of banking technology and social media.
Qualifications:
5-7 years sales support and CRM system experience required; 5 years minimum banking experience required. This position is eligible for remote work with the ability to travel to our subsidiary banks in the northern Illinois area regularly. Must have a valid driver's license.