ERP Business Analyst

Statement of Purpose:

The ERP Business Analyst is responsible for providing functional support to end users of a mature Microsoft D365 Finance and Operations implementation.

In this role, you will ensure the smooth functioning of D365 F&O for business stakeholders and collaborate with developers to quickly resolve issues with the existing setup, provide functional insight for new feature development and ensure that integrations with internal and external systems are running smoothly.

Accountabilities:

• Offer functional support to end-users of the D365 F&O ERP system.
• Conduct business user interviews and information gathering to develop functional design specifications as needed.
• Investigate functional issues reported by users, determine the best course of action and expediently resolve them.
• Help co-ordinate user acceptance testing.
• Open support tickets with Microsoft or and other 3 party vendors as needed.
• Stay up to date with new D365 F&O releases.
• Review release notes for routine D365 maintenance releases and conduct impact analysis.
• Review existing configurations and determine if there are more effective ways of accomplishing business and technical outcomes in D365 F&O.
• Develop and update documentation.

Knowledge:

• Must have hands-on knowledge of at least one ERP product. Experience in one or more modules such as GL/AP/AR/FA/Treasury, Supply Chain, Human Resources is required.
• Previous experience with ERP or Accounting systems such as D365 F&O, Microsoft Dynamics GP, Sage MAS90, Accumatica, Quickbooks or similar.
• Experience with D365 is a plus, but not required.
• An analytical mindset with problem-solving skills and troubleshooting experience.
• Excellent communication and collaboration skills.
• Ability to work independently and take initiative to ensure timely and high-quality deliverables.
• Working knowledge of finance and accounting processes.
• Ability to write functional and technical documentation,

Education/Experience:

• Bachelor's Degree in Computer Science, Finance, Accounting, Business, Engineering, Liberal Arts or a related field or equivalent experience.
• 2+ years of ERP experience

?Qualification Requirements:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical Requirements:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; use hands and finger to handle, or feel objects, tools, or controls.
• The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.