Key Account Manager
Apply NowCompany: Xos, Inc.
Location: Nashville, TN 37211
Description:
Xos (NASDAQ: XOS) is an innovative electric vehicle (EV) company on a mission to decarbonize commercial transportation. Our zero-emission commercial vehicles and next-generation technologies empower fleets of Fortune 500 companies and positively impact our environment.
At Xos, we design and manufacture EVs, create first-class battery systems, develop vehicle software, and entice fleet owners into an electrified future with groundbreaking service.
Xos is a people-focused company-and a great place to work! Perks include 100% covered employee health benefits, Betterment 401k, job training, and growth opportunities, to name a few.
We are a team of passionate doers that have banded together to achieve a worthy mission. We're go-getters, change-makers, and future-creators. Join us and be part of the future of transportation!
The Role
Xos is looking for a motivated and well-spoken Key Account Manager to join our sales team. The Key Account Manager will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. As a Key Account Manager, you should be able to close sales and meet targets.
To be successful as a Key Account Manager, you should be able to build instant rapport and achieve customer satisfaction. You should be able to work well internally and collaborate with other teams to accomplish customer success. A top Key Account Manager should be very competitive and a good listener.
This person should be comfortable in a technical environment but, more importantly, someone who can build relationships, communicate value-added opportunities to customers, demonstrate a consistent level prompt responsiveness to customer requests and refuses to accept defeat.
Responsibilities
Qualifications
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Work Environment
This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The employee is occasionally exposed to a variety of extreme conditions at job sites. The noise level in the work environment and job sites can be loud.
Xos is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, gender expression, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
At Xos, we design and manufacture EVs, create first-class battery systems, develop vehicle software, and entice fleet owners into an electrified future with groundbreaking service.
Xos is a people-focused company-and a great place to work! Perks include 100% covered employee health benefits, Betterment 401k, job training, and growth opportunities, to name a few.
We are a team of passionate doers that have banded together to achieve a worthy mission. We're go-getters, change-makers, and future-creators. Join us and be part of the future of transportation!
The Role
Xos is looking for a motivated and well-spoken Key Account Manager to join our sales team. The Key Account Manager will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. As a Key Account Manager, you should be able to close sales and meet targets.
To be successful as a Key Account Manager, you should be able to build instant rapport and achieve customer satisfaction. You should be able to work well internally and collaborate with other teams to accomplish customer success. A top Key Account Manager should be very competitive and a good listener.
This person should be comfortable in a technical environment but, more importantly, someone who can build relationships, communicate value-added opportunities to customers, demonstrate a consistent level prompt responsiveness to customer requests and refuses to accept defeat.
Responsibilities
- Pursue Sales & Growth: Aggressively pursue sales by managing assigned fleets, growing new ones, attending trade shows and events, and utilizing existing networks.
- Sales Targets & Reporting: Meets sales quotas and KPI's, utilizing CRM and other tools to report back to management.
- Consultative Selling: Takes a consultative approach to selling by actively listening to the customer, understanding their needs, and selling solutions to their problems.
- Customer Relations & Satisfaction: Responsible for customer satisfaction and communication from the initial call, through vehicle build and delivery.
- Customer Visits: Regularly travel to customer sites and our Xos Manufacturing Plant in Byrdstown, Tennessee as needed to conduct product demonstrations, vehicle handoffs, and customer site training.
- Maintain Professional Relationships: Build and maintain professional relationships with customers to support ongoing needs and ensure satisfaction.
Qualifications
- Associate, Bachelor's degree, or higher
- Prior sales or account management experience in a B2B environment required, transportation or industrial experience preferred.
- Previous experience in account management of large regional and national accounts
- Demonstrated ability to communicate effectively in a customer-facing role
- Proven ability to meet sales quotas and KPI's
- Proficient with CRM tools, Google suite products, data-driven, and analytical skills desired.
- Good organizational skills and the ability to multitask.
- Excellent written, phone and in-person presentation skills.
- Exceptional customer service skills.
- Experience with C-Suite level audiences
- General financial knowledge (Return on Investment, Total cost of ownership, etc.)
- Comfortable with ambiguity and creating processes; strong problem-solving skills
- Project management skills; ability to follow up and engage with customers
- Drive - passion for cleantech industry/company vision
- Ability to travel frequently to customer sites and manufacturing plants, as needed.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Work Environment
This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The employee is occasionally exposed to a variety of extreme conditions at job sites. The noise level in the work environment and job sites can be loud.
Xos is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, gender expression, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.