Director of Operations - Legal Records
Apply NowCompany: U.S. Legal Support
Location: Chicago, IL 60629
Description:
The general duties as Director of Operations, Records for U.S. Legal Support include overseeing day-to-day operations for a geographic region or centralized group of functions. This role also includes supervising managers; responsible for interviewing, hiring, training, and disciplining managers and employees, as well as coaching and mentoring managers. Ideal candidate will create incentives for employees and evaluate your department's efficiency and productivity. Additionally, collaborate with company Executives to develop strategic plans for business growth based on short-term and long-term goals followed by communicating goals to the team and guiding them to success.
ESSENTIAL JOB FUNCTIONS:
Lead and manage a highly productive, motivated, and driven team through strong communication, empowerment, reward and coaching techniques
Maintain close working relationships with partner groups in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain and Compliance
Maximize staff's productivity through schedule optimization and goal management
Interview, hire, and manage staff production and behavioral performance (including annual performance reviews) utilizing metrics, analytics and feedback from the H.R. Team
Recruit, hire, train staff, supervise, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action Be involved in the identification, assessment, development planning and review of successors to positions Coordinate with the human resources team to develop and implement effective skills training when appropriate
Coordinate internal resources and third parties for the flawless execution of operations
Develop short and long-term operational strategies in partnership with Executive Leadership and provide the leadership necessary for the successful design, development, and execution of that strategy to achieve outcomes
Establish and maintain relationships with all internal and external customers
Facilitates and troubleshoots the myriad of problems associated with assigned departments
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
REQUIREMENTS:
Provide leadership at all levels of the organization
Communicate and embody the company vision and values
Build up the company by recruiting, interviewing, hiring, and mentoring new talent
Define and implement policies and performance standards
Evaluate employee performance and provide additional coaching and support as needed
Assess departmental and company performance and devise plans for improvement
Manage profit and loss statements and account for costs and revenues
Allocate budget resources for supplies, equipment, marketing, and personnel
Past managerial experience preferred
SKILLS:
Excellent verbal and written communication skills
Excellent leadership and team management skills
Reliable/dependable
Time management
WHAT WE OFFER:
This position requires a comprehensive background check, including at least ten years of verifiable work/education history. All information on your resume must be accurate and verifiable.
ESSENTIAL JOB FUNCTIONS:
Lead and manage a highly productive, motivated, and driven team through strong communication, empowerment, reward and coaching techniques
Maintain close working relationships with partner groups in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain and Compliance
Maximize staff's productivity through schedule optimization and goal management
Interview, hire, and manage staff production and behavioral performance (including annual performance reviews) utilizing metrics, analytics and feedback from the H.R. Team
Recruit, hire, train staff, supervise, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action Be involved in the identification, assessment, development planning and review of successors to positions Coordinate with the human resources team to develop and implement effective skills training when appropriate
Coordinate internal resources and third parties for the flawless execution of operations
Develop short and long-term operational strategies in partnership with Executive Leadership and provide the leadership necessary for the successful design, development, and execution of that strategy to achieve outcomes
Establish and maintain relationships with all internal and external customers
Facilitates and troubleshoots the myriad of problems associated with assigned departments
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
REQUIREMENTS:
Provide leadership at all levels of the organization
Communicate and embody the company vision and values
Build up the company by recruiting, interviewing, hiring, and mentoring new talent
Define and implement policies and performance standards
Evaluate employee performance and provide additional coaching and support as needed
Assess departmental and company performance and devise plans for improvement
Manage profit and loss statements and account for costs and revenues
Allocate budget resources for supplies, equipment, marketing, and personnel
Past managerial experience preferred
SKILLS:
Excellent verbal and written communication skills
Excellent leadership and team management skills
Reliable/dependable
Time management
WHAT WE OFFER:
- Health Plans: Four customizable options, including vision and dental.
- FREE Life Insurance: Company-paid coverage.
- FREE Disability Benefits: Short-term and long-term disability coverage.
- PAID Parental Leave: 6 weeks for birth parents, 2 weeks for non-birthing parents.
- Wellness Support: Benefits for overall well-being and mental health.
- Flexible PTO: Achieve work-life balance with flexible paid time off.
- Retirement Plans: 401(k) and Roth 401(k) options.
- Pet Benefits: Two plans for your pets' care.
- Employee Relief Fund: Assistance during hardships like natural disasters or health issue
This position requires a comprehensive background check, including at least ten years of verifiable work/education history. All information on your resume must be accurate and verifiable.