Director of Information Technology

DIRECTOR OF INFORMATION TECHNOLOGY

From cascading mountains to crystal lakes, warm summer days and cool winter nights, the beautiful scenery welcomes you to the Carolinas. The Cliffs is comprised of seven luxury communities. Each has their own personality, but is equal in beauty, prestige, and opportunity. The only thing better than the views are the people. Our leaders are focused on the growth and development and growth of our employees, our members are gracious and kind, and our co-workers make coming to work something to look forward to. Once you visit you will understand why employees love being a part of The Cliffs family!

JOB SUMMARY: The Director of Information Technology will lead the Information Technology team that supports The Cliffs. This includes 7 private clubs, real estate, homebuilding, and the corporate office. This position works closely with the VP of IT to direct the planning and development of the information architecture framework and the company's ever growing and changing needs. This senior leader will set the culture and nurture the staff in all aspects of technology, including leading by example in the field as needed.

JOB DUTIES

The Director of IT will be responsible for, but not limited to, the following duties:

• Manage the IT department's team members, including training, recruitment, supervision, scheduling, development, evaluation, and coaching
• Manage external resources and consultants
• Assign and prioritize resource workload
• Plan and monitor the overall operating and capital budgets for IT, and initiate and approve requests for the resources through the appropriate chain of command
• Work in tandem with other IT staff to ensure that the overall IT operation of the Cliffs facilities function at high level
• Develops training plans for staff and users as needed
• Participates in the strategic decision-making and tactical planning of the organization around technology deployment
• Demonstrates teamwork by collaborating with other department and club managers to ensure that IT systems support the organization's goals and operations
• Provide strong customer service to all customers, both internal and external
• Ensure the integrity of the Cliffs' intellectual property through proper architecture of systems, security measures, data backup/recovery, and training in the uses of technology
• Keeps apprised of current developments in IT; makes recommendations to Senior Management to improve efficiency/effectiveness of IT functions

Qualifications

• Proven experience as an IT Director or similar role
• A subject matter expert in network management, fault detection, configuration management
• Experience in controlling information technology budget
• Experience in hospitality related IT a major plus
• Excellent organizational and leadership skills
• Exceptional customer service skills including patience
• Availability to address urgent IT issues outside of standard business hours

THE CLIFFS BENEFITS:

• A knowledgeable and passionate management team that leads by example
• Employee appreciation parties and team building events
• Premier training
• Excellent compensation including 15 vacation days and 9 paid holidays
• Our best benefits package including health, telehealth, vision, dental, short term/long term disability, pet insurance 401(k) with employer contribution*
• Employee Wellness Monetary Incentives
• Paid maternity and paternity leave
• A work/life balance!