SENIOR INFORMATICS SPECIALIST - ED / ASAP

UW MEDICINE IT SERVICES has an outstanding job opportunity for a SENIOR INFORMATICS SPECIALIST position.

WORK SCHEDULE

100% FTE - 40 hours per week

Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 07:00 - 16:00 (PST), Monday-Friday

POSITION HIGHLIGHTS

Consulting with customers, performing a detailed requirements analysis.

Analyzing work process flows and technical solutions to bridge the gap between current and future state.

Systems and process design and development.

Training and staff development.

Supporting system standardization and optimization.

Leading workflow analysis and redesign and conducting gap analysis to identify opportunities to improve system and user efficiency.

Providing knowledge of new enhancements and functionality to end users.

Acting as a liaison between the clinical teams and ITS.

Planning project strategy and solution implementation and coordinating with key stakeholders.

Documenting requirements for sign off, communication, and test script development.

DEPARTMENT DESCRIPTION

UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

PRIMARY JOB RESPONSIBILITIES

You guide day-to-day activities of an interdisciplinary team in a matrixed environment by:
Providing mentoring, instruction, direction, and quality assurance support of the guides.
Participating in all major data, functional, workflow, and technology decisions.
Effectively eliciting requirements from stakeholders and translating them into documentation that supports traceability through the solution development lifecycle.
Leading configuration and customization of vendor software to meet the business needs.
Directing the team in the analysis and documentation of current workflow processes and providing expertise in determining future workflow processes using standardized tools and templates that vary by solution or phase.
Providing build specifications to be used in the application configuration.

You define the architecture, components, modules, interfaces, and data for a system to satisfy specific requirements, using established design methods and templates to document, build, test, and validate the design.

You assist in developing product specifications including the application and functionality of software programs and software vendor requests for proposals.

You routinely conduct intentional clinical rounding to gain overall knowledge of facility specific workflow, patient throughput and challenges with technology solutions.

You observe and assess user skills, coach individuals, and provide opportunities to enhance user proficiency.

You analyze and prioritize clinician feedback, escalate use issues, and recommend enhancements.

In collaboration with organizational leadership, you provide guidance and input for business cases, strategic planning, project prioritization, sequencing, and scope.

You provide experienced healthcare vision and leadership to facilitate the transition to a more interdependent, integrated delivery network and knowledge-based organization.

You represent the enterprise in defining program and project structure (e.g., governance, sponsorship, and program level decision-making process).

You work with assigned project managers to coordinate/direct activities, set priorities, and resolve issues across projects from the project initiation phase through its transition to production support.

REQUIRED QUALIFICATIONS

Bachelor's Degree in applicable clinical area of practice OR Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience.

5+ years of clinical or informatics experience in an inpatient health care setting, using electronic heath record systems, to include:

Quality Assurance experience through SDLC or project.

Customer and clinical staff consulting experience.

Experience eliciting customer requirements to respond to customer needs.

Demonstrated strong business acumen, showing understanding of customers, applications, and project team skill level.

Demonstrated ability to resolve conflict and ambiguity.

Demonstrated adult education/training skills with a variety of audiences and computer skill levels.

Excellent oral and written communication skills, including presentation, documentation, and analytical writing skills.

Demonstrated understanding of hospital, ambulatory, and post-acute care operations, interdepartmental processes, and interdisciplinary interactions and workflows in the healthcare setting.

Strong project management, change management, and team building skills.

CONDITIONS OF EMPLOYMENT

This is an Information Technology deadline-driven work environment.

The individual in this position is expected to work normal daytime hours. The work may be performed in either an office environment or by telecommuting with manager approval, during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.

Must coordinate projects without direct supervisory authority.

Must work within the constraints of multiple technical environments.

The individual in this position must learn many organizational structures and cultures and continually foster collaboration.

Ability to communicate effectively in English, both verbally and in writing.

ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists, and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student, and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community. #monster

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at [redacted] or [redacted].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.