Consequence and Resilience Manager

Job Description

MARKETING STATEMENT

Are you an exceptional leader with a wide range of experience in consequence management? Do you have the will and skill to thrive in an environment that prepares for, respond s to, and recover s from planned and unplanned emergency events ? If so, we have the perfect opportunity for you. The Washington Metropolitan Area Transit Authority (Metro) welcomes you to become a member our team in the position of Consequence and Resilience Manager.

The Consequence and Resilience Manager is responsible for the direct management of the Consequence and Resilience Specialists who execute and coordinate all the necessary activities to ensure the Authority (across rail, bus, paratransit, and administrative functions) has the effective plans, exercises and related trainings in place to professionally respond to, recover, mitigate and prevent any emergency, crisis, or disaster, and operate effectively during special events, long term shutdowns and other events.

The Consequence and Resilience Manager oversees and assists the Consequence and Resilience Specialists by leading projects and major Consequence Management activities, to include internal exercises and external exercises and training activities conducted with jurisdictional partners and the development and maintenance of standard operating procedures and policy instructions for Video and Consequence Management, as well as Authority-wide plans.

If you are initiative-taking, organized, detail-oriented, and looking to work in a field with a real impact on public safety and preparedness, come join us.

MINIMUM QUALIFICATIONS

Education

• Bachelors Degree in Planning, Education, Emergency Management, Fire Science, Engineering, Business Administration, Public Administration, or other related fields
• • In lieu of a bachelors degree, a high school diploma or general education diploma (GED) and four (4) years of frontline experience in planning, emergency management or instruction in an operationally complex organization, in addition to the Experience requirement referenced below, will be considered

Experience

• Minimum of six (6) years of experience developing plans, and/or designing and delivering exercises and trainings, in emergency management, crisis management, risk management, business continuity, or another related field, in an operationally complex environment

Certification/Licensure

• A valid motor vehicle operators license
• Roadway Worker Protection certification, Level 2, within 2 months of hire and maintained for the duration of time in this job

Preferred

• A Masters Degree Planning, Education, Emergency Management, Fire Science, Engineering, Business Administration, Public Administration, or other related field
• Certification in the field of Planning, Exercising, Instruction or Emergency Management (e.g., IAEM)
• Applied knowledge, experience or certification related to Safety Management Systems
• Knowledge of transit operations and relevant emergency management principles, risks and strategies in a transit or transportation operating environment

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation

In accordance with the Washington Metropolitan Area Transit Authoritys Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

SUMMARY

The Consequence and Resilience Manager is responsible for the direct management of the Consequence and Resilience Specialists who execute and coordinate all the necessary activities to ensure the Authority (across rail, bus, paratransit, and administrative functions) has the effective plans, exercises and related trainings in place to professionally respond to, recover, mitigate and prevent any emergency, crisis, or disaster, and operate effectively during special events, long term shutdowns and other events.

The Consequence and Resilience Manager oversees and assists the Consequence and Resilience Specialists by leading projects and major Consequence Management activities, to include internal exercises and external exercises and training activities conducted with jurisdictional partners and the development and maintenance of standard operating procedures and policy instructions for Video and Consequence Management, as well as, Authority-wide plans.

ESSENTIAL FUNCTIONS

• Leads the development, coordination and continual improvement of emergency plans and coordination plans relating to prevention, readiness, response, recovery, and mitigation across the Authority, including rail, bus, paratransit, facilities, construction, IT and administration to include the Emergency Operations Plan, Authority-wide Continuity of Operations Plan and the Severe Weather Plan
• Manages the team of Consequence and Resilience Specialists, performing supervisory and coordination tasks, scheduling, and ensuring the team performs to a high standard and sustains ethically strong values.
• Coordinates and facilitates the Continuity of Operations program which includes overseeing specialists who serve as liaisons for internal partners, developing and maintaining department/office continuity of operations plans and conducting related drills.
• Develops and delivers exercises, training, and related programs to prepare internal and external leaders and frontline responders for emergency incidents, including Authority executives, managers, and employees along with jurisdictional response agencies. Exercises include tabletop exercises, workshops, seminars, and full-scale exercises and related training activities.
• Leads the coordination and planning for Authority planned events and internal initiatives that may impact operations, and other events (at leadership discretion). This includes close coordination with internal partners Authority-wide and external partners at the local, state, regional and federal level.
• Leads Authority-wide coordination meetings, planning and exercises for planned events to include National Special Security Events (i.e., Inauguration), special events (i.e., 4th of July), regional sporting events (i.e., Marathons, baseball, basketball, etc.), internal initiatives that may impact operations and other events, at leadership discretion (i.e., Major shutdowns).
• Leads Emergency Operations Center (EOC) operational support and conduct, in support of the Director, Emergency Resilience during EOC activations.
• Develops, manages, and delivers strategic initiatives to address coordination and planning for special events and other operational needs to support the readiness of the agency to provide efficient and effective service, in coordination with local, state, regional, and federal agencies across the region.
• Effectively communicates and liaisons with senior management and frontline staff from both Metro and external partner agencies in the performance of their duties.
• Establishes, builds, and maintains relationships with regional governmental, federal and community officials and organizations on emergency management coordination efforts, information sharing, and special events/exercises.
• Supports external exercises and training activities with jurisdictional partners that include but are not limited to fire departments, law enforcement, and emergency management agencies at the local, state and federal level
• Serves as Emergency Liaison Officer in local, state, or federal Emergency Operations Centers to further enhance regional coordination.
• Serves on local, regional, and federal discussion- and operations-based exercise planning committees as well as participating in exercise conduct.
• Represents the Authority on a wide range of internal and external emergency management activities, committees, task forces, teams, and meetings to include Metropolitan Washington Council of Governments Committees (Homeland Security Executive Committee Advisory Council, Regional Emergency Support Function Committees and Subcommittees for Regional Emergency Support Functions #1 Transportation and #5 Emergency Management), Northern Virginia, District of Columbia, and Maryland Emergency Management and Training and Exercise committees, Northern Virginia and Maryland Emergency Response System Steering Committees, Northern Virginia Emergency Managers Committee, FEMA Consequence Management Subcommittee and Metropolitan Area Transportation Operations Coordination (MATOC).
• Manages projects, programs, policies, and procedures related to operational coordination and emergency management in support of any given special event, shutdown, incident, or other activities, as identified by leadership.
• Establishes and manages the data, processes, and systems that provide information (i.e., weather) to internal partners in order to make decisions related to incident and crisis response and recovery.
• Works with the Consequence and Resilience Specialists to track weather, utilize weather tracking tools (i.e., AI platforms), send weather notifications, conduct weather related meetings, and exercises, maintain close coordination with the National Weather Service and serve on Regional weather-related calls conducted by National Weather Service, MATOC, and Metropolitan Washington Council of Governments.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment
• Personal interview
• Verification of education and experience (including certifications and licenses)
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Medical examination including a drug and alcohol screening (for safety sensitive positions)
• Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.