Events Specialist (12-Month Contract)
Apply NowCompany: ADA
Location: New Canada, NS B4V 4V5
Description:
At Ada our mission is to make customer service extraordinary for everyone and our vision is a world where every customer interaction is resolved by AI. Ada is an AI-powered customer service automation platform that makes it easy for businesses to automatically resolve the greatest number of customer service conversations - across channels and languages - with the least amount of effort.
Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Wealthsimple, Canva, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx
As an Events Specialist, you will be an integral part of the marketing team responsible for leading event initiatives both online and in person. From engaging webinars with industry-leading speakers to hosting exclusive events with C-Suite executives at conferences, this role is multifaceted and is best suited for someone who ambitiously wants to create one-of-a-kind experiences that deliver tangible results. Therefore we are looking for someone who isn't afraid of new challenges, is highly resourceful and a self-starter.
About You
The expected salary range for this position is $77,000 to $95,000. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.
#LI-NS1
About Us
Ada is a rapidly growing company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.
We believe that unchecked biases disproportionately impact the most marginalized people in society-including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities, even if you don't meet every qualification we listed, because members of marginalized communities are less likely to apply if they don't meet every qualification. We believe that without you, we cannot progress. At Ada, we don't stand for tokenism. We stand for representation.
Our values are our fundamental driving forces for decision-making. They are the heart of what we stand for and are critical to our next phase of growth. You can learn more about our values and Ada's founding story on our Careers page.
Everyone has their own unique talents. Even if you don't meet 100% of the above qualifications, tell us why you'd be a great fit for this role in your application.
Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Wealthsimple, Canva, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx
As an Events Specialist, you will be an integral part of the marketing team responsible for leading event initiatives both online and in person. From engaging webinars with industry-leading speakers to hosting exclusive events with C-Suite executives at conferences, this role is multifaceted and is best suited for someone who ambitiously wants to create one-of-a-kind experiences that deliver tangible results. Therefore we are looking for someone who isn't afraid of new challenges, is highly resourceful and a self-starter.
About You
- You thrive in creating memorable, one-of-a-kind experiences both online and off.
- Ambition to work with a highly forward-thinking and creative marketing team that is looking to set the bar in the industry for experiences.
- You possess an entrepreneurial spirit, extremely detail oriented with a desire for constant improvement.
- 3+ years of event planning experience; in-person and virtual events. With experience sourcing venues, managing vendors, and reporting on results.
- A people person with strong relationship management, cross-group collaboration, and conflict resolution skills. Ability to bring people and processes together, bring projects from unknown to clarity, update priorities and pivot accordingly.
- Strong organizational and planning skills as well as the ability to juggle multiple tasks at once
- Willingness to work flexible hours to accommodate events
- Ability to travel as needed across the North American region, and flexibility to travel internationally if required
- You dig in and figure out how to work around problems, you anticipate requirements and manage expectations
- Lead Projects: Build and execute strategy to support events; in-person and virtual events.
- Drive Performance: Ensure every experience directly supports achieving objectives such as driving pipeline.
- Oversee Calendars & Budgets: Create and manage an event calendar based off of key audiences, topics, and potential return on investment.
- Manage Relationships: Lead stakeholder relationships with third-party conferences/vendors, managing the marketing and speaking requirements, sponsorship initiatives, on-site collateral, and budgets
- Operations: Provide operational support for events before, during and post-event. Improve the efficiency of event execution, collect and document insights for future events
- Sourcing: Source swag and help select best pricing and quality items for promotional event giveaways. Assist with delivery of supplies & swag.
- Competitive salary
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Remote-first, In-person friendly work environment
- Development opportunities
The expected salary range for this position is $77,000 to $95,000. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.
#LI-NS1
About Us
Ada is a rapidly growing company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.
We believe that unchecked biases disproportionately impact the most marginalized people in society-including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities, even if you don't meet every qualification we listed, because members of marginalized communities are less likely to apply if they don't meet every qualification. We believe that without you, we cannot progress. At Ada, we don't stand for tokenism. We stand for representation.
Our values are our fundamental driving forces for decision-making. They are the heart of what we stand for and are critical to our next phase of growth. You can learn more about our values and Ada's founding story on our Careers page.
Everyone has their own unique talents. Even if you don't meet 100% of the above qualifications, tell us why you'd be a great fit for this role in your application.