Salesforce Solutions Architect - Senior

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Role Requirements

• 10+ years total experience. 3+ years in the Insurance industry working with Sales and Marketing functions working with platforms like Salesforce, Dynamics and others
• Should have played a Technical Product Owner / Technical Product Manager Role managing product platform development for large enterprise customers for 3+ years
• Experience with driving technology programs from purchase to launch involving Salesforce Sales Cloud / Service Cloud as a product manager / solutions architect in the insurance
• Salesforce Sales / Service Cloud consultant certification is a plus. Other technical certifications will also be considered as a plus
• Strong Customer Data program credentials: should have helped create strategy, contributed the development of technology solution and helped define governance processes
• Extremely sophisticated communications with an ability to communicate with both senior business stakeholders as well as technical developers

Responsibilities

• Work with business customers and SMEs to help create, refine and prioritize the sales and marketing roadmaps and own it's evolution.
• Help build business cases for major Sales and marketing technology programs and help present and build consensus with senior leaders.
• Drive Business Reporting / Analytics
• Map business asks to platform features and Salesforce best practices and advice Business teams / steer opinions towards best practices
• Help create measurable outcomes (both business and technology) and track them for approved programs
• Provide leadership reporting on business outcomes achieved on a periodic basis
• Help create technology solutions (along with a technical architect) for approved and business prioritized asks in smart and efficient ways as well as contribute to development plans for these
• Play and advisory role for technical teams on business context and clarify business processes for the Sales platforms as well as other key integrated P&C core platforms like Policy, Claims etc.
• Help with technology explorations for new ideas from business teams
• Help validate developed solutions / before these are presented to business and technology stakeholders in the client organization
• Be a change agent, helping evangelize strategies and drive tactics that lead to successful launch and adoption as new capabilities and features are launched