District Manager

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Company: American Landmark Management, LLC

Location: Dallas, TX 75217

Description:

American Landmark Value Management is currently seeking an experienced and motivated District Manager based out of Dallas, TX! You will be overseeing 9 properties between the two cities of Dallas and Houston.

The District Manager is responsible for the successful operation of his or her properties and the satisfaction of the third-party owners with our services. Each District Manager accepts the challenge that American Landmark 's services must clearly exceed those of your nearest competitor; his or her success depends on it!

RESPONSIBILITIES:
  • Directly supervises the Assistant Manager, Leasing Professional(s) and Service Team employee for all departments.
  • Hiring and training of Property Managers and approving all on-site hiring decisions.
  • Approve operating and capital budgets for each property and submit to owners annually or as requested.
  • Scrutiny of on-site reporting to ensure accuracy and compliance.
  • Continually propose updates to policies and procedures to maximize property and employee performance.
  • Identify opportunities for third party management. The DISTRICT/REGIONAL MANAGER is responsible for a select group of owners that must be continually marketed.
  • Monitor the relationship between Vendors and their associates to insure strong hiring and nurturing practices.
  • Inspect properties on an on-going basis to ensure that policies are being followed
  • Approve payroll, bonus, and vacation requests.
  • Coordinate all legal communications relating to on-site matters.
  • Conduct performance reviews with Property Managers annually and make annual compensation recommendations for all on-site staff.
  • Oversee new hire/employee files including initial records, salary history, counseling and evaluations.
  • Conduct annual resident surveys to measure resident satisfaction and identify areas for improvement.
  • Investigate all police and fire department incidents.
  • Review and forward all contracts for recurring on-site services and marketing efforts.
  • With consultation of the Marketing Manager, coordinate advertising and ad layouts for the properties.
  • Coordinate reporting to third party representatives and President/Chief Operating Officer with consultation of the Marketing Manager, regarding advertising and ad layouts
  • Communications and reporting to President, Chief Operating Officer and third party representatives.
  • Remain informed regarding community issues that might affect property operations.
  • Assist the President and Chief Operating Officer with special assignments.
  • Abide by American Landmark handbook and policy manuals.
  • Comply and uphold all Fair Housing standards.

QUALIFICATIONS:
  • College degree helpful but not required.
  • The Certified Apartment Manager (CAM) certification is highly recommended for this position.
  • The willingness to deliver excellent customer service as an important part of the community team providing a high-quality living environment.
  • A team player with a positive attitude is a must.
  • Awareness of community curb appeal, maintaining work area and office area in a clean and orderly manner.
  • Wear and maintain assigned uniforms and abide by uniform policy.
  • Always maintain professional appearance and attitude.
  • Must have working knowledge of Microsoft Office, the Internet, and YeildStar management software.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

COMPENSATION:
  • Competitive compensation package with comprehensive benefits package and bonus system
  • Two weeks' vacation per year
  • Sick time
  • Medical Insurance, Life Insurance, Dental and Vision Plan
  • Short and Long-Term Disability
  • 401K Retirement Plan w/ match

Background & drug screening are a requirement.

We are an equal opportunity employer.

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