Product Owner (Automation)

Product Owner (Automation)

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

Company Information:

Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $10 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $26 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune .

If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• "Paying it forward" by giving back to the communities we serve.

Our Bottom Line:

Happy Employees! Happy Customers!

Job Summary:

This position serves as the product owner for process automation requests and works closely with an agile team to build and deliver automation needs for the enterprise. The Product Owner is responsible to work with business lines on their automation needs by conducting as is/to be analysis, eliciting requirements and prioritizing work for the process automation team. The Product Owner will groom and maintain a consistent backlog of work for the process automation team and play a key role with stakeholder management, status reporting, and supporting project delivery. This position may also serve on enterprise project teams representing automation solutions when needed.

Primary Duties:

• Work closely with process automation administrators to design, build, and deliver alternative solutions for business partners. Serve as the liaison between business lines and the process automation team on project requirements.
• Serve as the agile product owner for the process automation team to provide priority for user stories and ensure the deliverables produced meet customer expectations.
• Facilitate process optimization discussions with business partners to evaluate current state and identify opportunities for optimization.
• Direct large efforts and coordinate team efforts.
• Ability to work on a variety of projects varying in size and complexity with a strong degree of skill and proficiency. Serves as a leader on larger efforts of work following departmental procedures.
• Apply LEAN principles to business process evaluations and designs.
• Communicate effectively with business units to identify needs and evaluate alternative business solutions.
• Provide project management services on process optimization projects and/or other enterprise projects as needed.
• Effectively manage business unit expectations related to their process optimization needs.
• Maintain and manage process optimization project lists and work with key stakeholders to prioritize projects.
• Maintain project tracking and status reports. Effectively know and communicate project status to key stakeholders and all levels of leadership.
• Facilitate the creation of business requirements documents, uses cases, test cases, process diagrams, and user stories as needed.
• Serve as a liaison between the assigned business unit(s), information technology teams, and system administrators to ensure solutions adhere to technical standards.
• Proficiently apply risk management techniques to identify and mitigate project risks. Appropriately track and monitor issues until resolution.
• Effectively manage vendor resources on projects to ensure contractual commitments are delivered.
• Maintain a strong working knowledge of company policies and procedures related to business analysis, compliance, and project management. Serve as a resource to lesser experienced team members.
• Partner with the department Manager and team members to improve processes and continuously improve operational excellence.
• Work closely with Internal Audit, Legal and Information Security to ensure Bell Bank is adhering to security and legal standards and are up-to-date with all compliance and regulatory requirements. Serve as a resource to lesser experienced team members on these matters.
• Actively participate in department and team meetings, team building, and other company events.
• Must be able to travel independently throughout the company and to remote locations as needed.
• Maintain a strong working knowledge of industry best practice in the field of LEAN processes
• Actively participate in department and team meetings, team building, and other company events.
• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Job Skills Required:

• Minimum B.A. in computer science, project management or business and/or equivalent experience.
• Minimum of 8 years of information technology, business analysis and/or bank operations experience, or a combination of such experience is preferred.
• Excellent verbal and written communication skills with a strong proficiency in leading meetings.
• Proven leader and self-starter. Works well independently and in a team environment. Willing to learn new things and be a leader of change for others.
• Strong organization and time management skills with the ability to manage multiple priorities.
• Knowledge of and/or experience in technical concepts, workflow automation, business applications, project management principles and a general understanding of technology.
• Prior experience working with agile teams preferred.
• Strong organizational, research, analytical and problem-solving skills are required to evaluate situations, make recommendations and take prompt, effective corrective action.

Bell Bank provides competitive compensation and an excellent benefits package.

Bell Bank

Equal Opportunity Employer