Territory Manager
Apply NowCompany: ADDICTION AND MENTAL
Location: Warrior, AL 35180
Description:
JOB DESCRIPTION
POSITION TITLE: Territory Manager (Exempt Position)
DEPARTMENT: Business Development
REPORTS TO: Senior Director of Business Development
SUPERVISES: N/A
I. POSITION SUMMARY:
A Territory Manager will be responsible for increasing the revenues in the assigned geography and create, maintain, and develop customer relationships within the business unit. Territory Manager is responsible for all outreach activities including, but not limited developing and executing on a growth plan for the territory; maintaining frequent contact with key accounts and planning and organizing community events. The Territory Manager will promote Bradford's programs and services through interaction with healthcare providers, business professionals, legal professionals, municipalities and community leaders through face-to-face, telephone, electronic and presentation efforts.
This individual must have outstanding organizational and sales skills, be an excellent communicator who understands customer needs, be goal driven and have a desire for success.
II. PRIMARY DUTIES AND RESPONSIBILITIES:
Create new and maintain existing accounts
Conduct outside sales calls through cold-calling or scheduled appointments
Maintain an appropriate frequency of contact with key accounts
Devise effective territory sales and marketing strategies
Responsible for net revenue growth in defined geography as compared to prior year
Analyze data to find the most efficient sales methods
Meet with customers to address concerns and provide solutions
Discover sales opportunities through consumer research
Present products and services to prospective customers
Participate in industry or promotional events (e.g. conferences, industry events and or trade shows) to cultivate customer relationships
Facilitate relevent training for various audiences concerning substance abuse and related topics
Assess sales performance according to KPIs
Monitor competition within assigned region
Prepare and submit reports to the National Director of Business Development
Meets key performance measurements including, but not limited to averaging 10 quality calls per day, minimum
Continually adapt growth plan and strategy
Promote the entire portfolio of Bradford programs and services
Utilize all avenues for customer contact including electronic platforms
Logs contact and sales tracking information in to Bradford's CRM system daily
Implements communication between facility staff and referral resources
Assures the visibility of the organization within the alcoholism/substance abuse and other referral communities
Acts as a mediator for communication problems between the facility and the public
Provides timely follow up on opportunities identified in patient satisfaction surveys in order to improve overall client satisfaction
Assists and supports community programs developed for Bradford's alumni
Participates in Quality Improvement and committee activities as assigned.
III. ESSENTIAL JOB REQUIREMENTS:
A. Education and Experience:
Proven experience as a Territory Manager or other type of Outside Sales Representative position
Proven track record of increasing sales and revenue; field sales experience is preferred
Bachelor's Degree strongly preferred with a concentration in Business, Marketing or related field
Minimum of five years' experience in outside sales with documented results
Experience in the healthcare industry preferred
Familiarity with the addiction/recovery treatment field, including 12-step programs
Demonstrate excellent communication (written and verbal) skills required
Strong presentation skills
Comfortable working with the public
Ability to develop sales strategies and use performance KPIs
Proficient in MS Office; familiarity with Salesforce is a plus
Excellent communication skills
Organizational and leadership ability
Problem-solving aptitude
B. Knowledge, Skills, and Abilities:
Be an example of our core values daily and hold yourself accountable to Bradford standards and policies and procedures
Communicate effectively both verbally and in writing with referrals, other members of management, coworkers, patients, potential patients and families
Good organizational skills with ability to quickly move between tasks and assignments
Demonstrated basic computer and typing skills
Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 CFR "Health Insurance Portability and Accountability Act" and 42 C.F.R. Part 2 "Confidentiality of Alcohol and Drug Abuse Patient Records" with respect to patient and potential patient identifying information and health information. This position has unrestricted access to identifying information and health information concerning patients, potential patients and participants
C. Physical Requirements:
80% local travel
20% regional travel, some overnight may be required
Able to walk approximately 3-4 miles during eight-hour shift
Able to continuously sit from one-half hour to four hours per eight hours.
Able to frequently ascend and descend stairs.
Able to lift and move up to 50 pounds
D. Other Requirements:
If recovering, two (2) years of continuous, verifiable sobriety
Must be able to work in a constant state of alertness as to perform the job in a safe manner
Regular attendance; including conference calls and onsite meetings, as necessary
Pass a criminal background check, urine drug screen and motor vehicle report
Maintain a valid driver's license, personal automobile liability insurance, and a driving record permitting coverage under company's automobile liability policy if necessary
Staff Signature: Date:
Witness: Date:
[ ] Original to Personnel File
[ ] Copy to Employee Revision 112018
POSITION TITLE: Territory Manager (Exempt Position)
DEPARTMENT: Business Development
REPORTS TO: Senior Director of Business Development
SUPERVISES: N/A
I. POSITION SUMMARY:
A Territory Manager will be responsible for increasing the revenues in the assigned geography and create, maintain, and develop customer relationships within the business unit. Territory Manager is responsible for all outreach activities including, but not limited developing and executing on a growth plan for the territory; maintaining frequent contact with key accounts and planning and organizing community events. The Territory Manager will promote Bradford's programs and services through interaction with healthcare providers, business professionals, legal professionals, municipalities and community leaders through face-to-face, telephone, electronic and presentation efforts.
This individual must have outstanding organizational and sales skills, be an excellent communicator who understands customer needs, be goal driven and have a desire for success.
II. PRIMARY DUTIES AND RESPONSIBILITIES:
Create new and maintain existing accounts
Conduct outside sales calls through cold-calling or scheduled appointments
Maintain an appropriate frequency of contact with key accounts
Devise effective territory sales and marketing strategies
Responsible for net revenue growth in defined geography as compared to prior year
Analyze data to find the most efficient sales methods
Meet with customers to address concerns and provide solutions
Discover sales opportunities through consumer research
Present products and services to prospective customers
Participate in industry or promotional events (e.g. conferences, industry events and or trade shows) to cultivate customer relationships
Facilitate relevent training for various audiences concerning substance abuse and related topics
Assess sales performance according to KPIs
Monitor competition within assigned region
Prepare and submit reports to the National Director of Business Development
Meets key performance measurements including, but not limited to averaging 10 quality calls per day, minimum
Continually adapt growth plan and strategy
Promote the entire portfolio of Bradford programs and services
Utilize all avenues for customer contact including electronic platforms
Logs contact and sales tracking information in to Bradford's CRM system daily
Implements communication between facility staff and referral resources
Assures the visibility of the organization within the alcoholism/substance abuse and other referral communities
Acts as a mediator for communication problems between the facility and the public
Provides timely follow up on opportunities identified in patient satisfaction surveys in order to improve overall client satisfaction
Assists and supports community programs developed for Bradford's alumni
Participates in Quality Improvement and committee activities as assigned.
III. ESSENTIAL JOB REQUIREMENTS:
A. Education and Experience:
Proven experience as a Territory Manager or other type of Outside Sales Representative position
Proven track record of increasing sales and revenue; field sales experience is preferred
Bachelor's Degree strongly preferred with a concentration in Business, Marketing or related field
Minimum of five years' experience in outside sales with documented results
Experience in the healthcare industry preferred
Familiarity with the addiction/recovery treatment field, including 12-step programs
Demonstrate excellent communication (written and verbal) skills required
Strong presentation skills
Comfortable working with the public
Ability to develop sales strategies and use performance KPIs
Proficient in MS Office; familiarity with Salesforce is a plus
Excellent communication skills
Organizational and leadership ability
Problem-solving aptitude
B. Knowledge, Skills, and Abilities:
Be an example of our core values daily and hold yourself accountable to Bradford standards and policies and procedures
Communicate effectively both verbally and in writing with referrals, other members of management, coworkers, patients, potential patients and families
Good organizational skills with ability to quickly move between tasks and assignments
Demonstrated basic computer and typing skills
Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 CFR "Health Insurance Portability and Accountability Act" and 42 C.F.R. Part 2 "Confidentiality of Alcohol and Drug Abuse Patient Records" with respect to patient and potential patient identifying information and health information. This position has unrestricted access to identifying information and health information concerning patients, potential patients and participants
C. Physical Requirements:
80% local travel
20% regional travel, some overnight may be required
Able to walk approximately 3-4 miles during eight-hour shift
Able to continuously sit from one-half hour to four hours per eight hours.
Able to frequently ascend and descend stairs.
Able to lift and move up to 50 pounds
D. Other Requirements:
If recovering, two (2) years of continuous, verifiable sobriety
Must be able to work in a constant state of alertness as to perform the job in a safe manner
Regular attendance; including conference calls and onsite meetings, as necessary
Pass a criminal background check, urine drug screen and motor vehicle report
Maintain a valid driver's license, personal automobile liability insurance, and a driving record permitting coverage under company's automobile liability policy if necessary
Staff Signature: Date:
Witness: Date:
[ ] Original to Personnel File
[ ] Copy to Employee Revision 112018