Specialist, Quality Assurance (Compliance, Safety)

Overview

This position is responsible for ensuring that all QA, Compliance and Safety activities in the Region are accomplished, necessary documentation is accurately completed, all measures and metrics are reported and appropriate corrective actions are taken and documented.

Responsibilities

Quality Assurance

• Ensure all annual competencies are completed and documented for all pre and post analytical functions performed in the region
• Ensure monthly, quarterly and annual PSC audits are accomplished, review results and provide results to regional QA
• Ensure all SOPs are current and coordinated to testing laboratory, regional and national SOPs
• Review all data to identify trending and develop, implement and document corrective actions as necessary
• Ensure regular review process of all pre and post analytical and patient care functions performed in the region

Compliance

• Ensure compliance training of all new employees and yearly training of existing employees
• Work with regional/unit compliance officers to identify potential issues, provide solutions and obtain resources
• Ensure annual phlebotomy services acknowledgements are obtained
• Prepare for and respond to corporate compliance audits
• Provide required data for monthly compliance metrics

Safety

• Coordinate training of all Branch Operations employees (PSC & Logistics) and ensure proper documentation
• Ensure all required safety audits are accomplished in a thorough and timely manner
• Develop and deploy training tools
• Act as a consultant to the supervisors for Safety procedures and issues
• Ensure that current safety manuals are deployed in the field
• Provide OSHA responses through regional/corporate safety as required
• Oversee and respond to corporate safety audits
• Provide all required reporting data
• Monitor completion of accident reports and provide proper response on corrective actions
• Ensure compliance with corporate driver safety program to include training
• Proactively identify potential problems/issues, innovate to provide solutions and obtain necessary resources

Qualifications

Required Work Experience:

Minimum of 3 years technical experience

Preferred Work Experience:

Previous Branch Operations supervisory experience preferred

Physical and Mental Requirements:

Ability to sit or stand for long periods of time

Skills:

• Problem solving skills and knowledge of quality tools
• Organization skills
• Multi-tasking skills
• Analytical skills
• Technical skills
• Computer skills
• Strong interpersonal, communication, and cooperation skills

EDUCATION

• Bachelor's Degree (Medical Technology or Chemical, Biological, or Clinical Laboratory Science) preferred

LICENSECERTIFICATIONS
CA licensed CLS

EEO

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.