Senior Partner Integrations Manager

TITLE: Sr. Partner Integration Manager

LOCATION: Remote

REPORTS TO: Director of Product Integration Strategy

KEY RELATIONSHIPS AND TEAM: The Sr. Partner Integration Manager works collaboratively and directly with the Director of Product Integration Strategy, Sales, Lead Scrum Master, PMO and external technology partners and clients.

THE OPPORTUNITY: As the Sr. Partner Integration Manager you will oversee the day-to-day management responsibilities for coordinating, planning, problem-solving and implementation of technology partners leveraging the companies established technology solutions. The successful candidate will combine analytical ability, technical integration skills, and project management principals to develop and lead complex partner integration projects. This position is remote based with approximately 5% travel required.

Specifically, the Lead Product Manager will have responsibility to:

• Integrate technology partners and clients leveraging established company technology methods.
• Manage and maintain planned timelines and launch schedules between external partners and clients
• Facilitates regular cadence during integration timeline with partners and clients
• Leads Integration requirements and overview on sales and product external client calls
• Creates and maintain integration collateral and onboarding materials capturing each method of onboarding requirements for a successful integration.
• Maintains centralized location and content for all external integration collateral
• Other duties as assigned

Professional Qualifications:

The following knowledge, skills, education, and experiences are required:

• 5+ years' experience in:
• Proven implementation of Complex API Integrations
• REST principles and experience in designing RESTful services are crucial to the API developer skill set. This includes knowledge of HTTP methods, status codes and the concept of stateless communication.
• API security practices and methods for authentication and authorization of access.
• Well versed in API formats such as JSON and XML as well as web service protocols such as SOAP
• Skilled in leveraging API testing and methodologies, including unit testing, integration testing and contract testing. Familiarity with tools like Postman, SoapUI and automated testing frameworks
• Prioritizing, communicating, planning and sequencing effectively, at right the audience level
• Relationship management, emotional intelligence, self-awareness, social awareness, follow through engagement
• Excellent verbal and written communication skills
• Strong project management skills
• Ability to effectively translate client needs or system updates clearly and effectively to the proper audience
• Strong problem-solving skills
• Ability to function well in a high-paced and at times stressful environment

The following knowledge, skills, and experiences are preferred, but not required:

• Bachelors degree preferred
• Background in automotive lending, F&I products, or fintech.

Why Consider Joining FIS now?

• The business is poised for accelerated growth
• The company's story is one of protecting financial institutions and consumers alike with respect to F&I products
• Work with a talented and forward-thinking team that values your ideas and contributions.
• Opportunities for professional development and career advancement in a rapidly evolving industry.

The following behaviors are required:

• Attitude - has a positive energy that is contagious and has a "can do" attitude. Thinks big and takes on big challenges - sets challenging targets, never satisfied with results, achieves results the right way - planning, perseverance, and overcomes obstacles.
• Approach - Tolerant of others and culture while being able to influence team toward common goal. He/she will be a great communicator who will be empathetic of culture while actively pursuing an agenda of continuous improvement.
• Change - implements change with a "down to earth" approach. Comfortable managing ambiguity & complexity.
• Collaborative - charts course with colleagues having sought their views.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Delivery - achieves commitments and delivers personal objectives and those of the team. Demonstrates passion and innovation to continuously deliver improved results without taking "short cuts."
• Ethics -Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Emotional Intelligence - Recognize, understand, manage, and express emotions effectively in oneself and others involving a combination of self-awareness, self-regulation, empathy, and social skills.
• Influence - persuades others to pursue a course of action.
• Integrity - does what is right not what is politically expedient. Earns trust and maintains confidence.
• Interpersonal Skills- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organization and planning - plan and organize in an effective manner focusing on the key priorities.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Problem Solving- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

F&I Sentinel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.