Assurance Manager

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Company: Balfour Beatty Investments - North America

Location: Malvern, PA 19355

Description:

Who We Are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care-about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.

Our Benefits:

  • Discretionary bonuses
  • Medical and Dental Insurance 1st of the month following employment
  • Health, Flexible Spending and Dependent Care Accounts
  • Company paid life insurance
  • 401K plan with employer matching
  • Robust PTO to include, sick, floating holidays, vacation, and personal days
  • 2 Volunteer Days per year
  • Company paid short-term and long- term disability, parental leave.
  • And more!

About the role
The Assurance Manager is responsible for conducting assurance audits to monitor compliance with all policies and procedures, with an emphasis on work order assurance. The position also will be responsible for assisting with the evaluation of, and reporting on, the effectiveness of training and internal controls related to operations.

You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck

What you'll be doing

  • Conduct on-site assurance audits on installation teams at multiple locations.
  • Develop audit plans for all operating locations.
  • Monitor work order processing to ensure assurance with contract requirements.
  • Make recommendations for continuous improvement of performance and assurance.
  • Establish standard trend reports
  • Prepare and issue reports for management regarding operational audit findings and make recommendations to management
  • Make recommendations for continuous improvement of performance and assurance.
  • Ensure team compliance with operational policies and procedures.
  • Ensure all non-compliance is identified and action plans prepared for resolution in a timely manner.

Typical Physical Demands: General office working conditions.

Who we're looking for

  • High school diploma or GED is required
  • Associates or Bachelors degree preferred
  • Minimum of 5 years' experience with business/operational management and/or auditing/financial controls preferred
  • Have a general knowledge of property management/ facilities management operations
  • Have a level of competence in the operation of Software systems for work order management - Yardi experience is highly preferred.
  • Planning/organizing - Ability to organize work, set priorities and make productive use of time.
  • Adaptability - Ability to accept changes in the work environment, manages competing demands and can deal with frequent changes, delays, or unexpected events.
  • Integrity - Ability to maintain a high level of confidentiality
  • Communication and Contact - Ability to communicate effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.
  • Relationships with Others- Ability to work effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Company. The employee exhibits a professional manner in dealing with others and works, to maintain constructive working relationships.
  • Technology- Must possess a strong knowledge of various software applications to include maintenance systems that are common in the Facilities arena. Proficient use of Outlook and Microsoft products is expected.
  • Ability to travel 50% time
  • Possession of a valid state issues driver's license and safe driving record are required

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.

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Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at:

Equal Opportunity Employer, including people with disabilities and veterans.

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