Manager of Business, Cardiac Service Line
Apply NowCompany: Mercy Health
Location: Janesville, WI 53546
Description:
Overview
This system wide Business Manager assists the Director with managing, supervising, and coordinating the business operations of the Cardiac Service Line to ensure consistent quality services across the Mercyhealth system. Responsible for business and strategic initiative management. Performs other duties and projects as assigned.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
EDUCATION and EXPERIENCE
Bachelors degree in relevant field required.
MHA or MBA preferred.
Experience in managing clinical business operations and/or clinical supply chain preferred.
ADDITIONAL REQUIREMENTS
Passing the Driver's License Check and/or Credit Check (for those positions requiring).
Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
Must be able to follow written/oral instructions.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate.
Occupational Exposure: Category B -Some partners in the specified job classification have occupational exposure.
INFORMATION ACCESS
Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.
WORK CONTACT GROUP
Partners, physicians, patients/family, visitors, vendors
SPECIAL PHYSICAL DEMANDS
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle or feel, reach with hands and arms, talk and hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
LEVEL OF SUPERVISION
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements
Must be able to work independently with minimal supervision.
SUPERVISES
All partners involved in cardiac inventory management.
Directly and Indirectly supervises staff. Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws.
This system wide Business Manager assists the Director with managing, supervising, and coordinating the business operations of the Cardiac Service Line to ensure consistent quality services across the Mercyhealth system. Responsible for business and strategic initiative management. Performs other duties and projects as assigned.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinates and administrates the performance improvement process related to all business processes; coordinates production of new indicators, collects data, updates and posts dashboards and communicates results.
- Manages and directs strategic initiatives.
- Assists with budgeting; obtains quotes for capital equipment, plans for staffing needs.
- Reviews monthly financial reports, looking for ways to improve statistics and investigate discrepancies.
- Reviews productivity reports and makes recommendations to meet AOI targets for system laboratories.
- Assists with system wide standardization to maximize efficiencies.
- Assesses and promotes efficient utilization of systems, personnel and equipment.
- Serves on departmental and interdepartmental committees including, but not limited to Lab Billing Committee, Laboratory Management and Leadership Groups, Value Analysis Team, Laboratory Budget Group, Labor Committee.
- Assists with billing issues. Reviews requests for waivers and crediting of charges and processes as appropriate.
CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
EDUCATION and EXPERIENCE
Bachelors degree in relevant field required.
MHA or MBA preferred.
Experience in managing clinical business operations and/or clinical supply chain preferred.
ADDITIONAL REQUIREMENTS
Passing the Driver's License Check and/or Credit Check (for those positions requiring).
Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
Must be able to follow written/oral instructions.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate.
Occupational Exposure: Category B -Some partners in the specified job classification have occupational exposure.
INFORMATION ACCESS
Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.
WORK CONTACT GROUP
Partners, physicians, patients/family, visitors, vendors
SPECIAL PHYSICAL DEMANDS
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle or feel, reach with hands and arms, talk and hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
LEVEL OF SUPERVISION
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements
Must be able to work independently with minimal supervision.
SUPERVISES
All partners involved in cardiac inventory management.
Directly and Indirectly supervises staff. Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws.