Outreach and Client Manager - Home Infusion

Overview

Do you have a Bachelor's Degree with at least 3 years of sales experience in a clinic/hospital setting? We at MHealth Fairview are looking for you to join our amazing team! This is a 1.0FTE (80 hours/2 weeks) on the day shift! Fairview offers a competitive benefits package such as medical, HSA, dental insurance, vision insurance, 403b, PTO, Shift Differentials, health & wellbeing resources, and more!

This role will be the face of the new Home Infusion Consulting business. This individual will engage local/regional/national home infusion clinics/providers to promote and generate demand for consultant services. They will be responsible for identifying target clinics/hospitals/provider groups and prioritizing efforts in order to maximize business growth.

Responsibilities Job Description

• Responsible for sales activities directly to the customer. Activities include Face-to-face and remote sales to new customers and cross/up/repeat sales to existing customers. Assessing customer needs and suggesting appropriate products, services, and/or solutions. Developing and delivering sales bids/proposals/presentations and conducting product demonstrations
• Business development activities, including the development of alliance/channel/network partnerships. Pricing research and strategy
• Present to and navigate C-Suite
• Present and display at national conferences
• Manage activity, provide information about health system services and providers, utilizing various reporting tools and resources within MHealth Fairview
• Responsible for the strategic implementation, management and reporting of an annual service/sales plan based on identified service lines, markets, initiatives and projects
• Represent the organization at community engagement and marketing events
• Provide account management services to clients engaged in consulting agreements with FPS. Ensure ongoing positive client relationship to support profitable business division and success in meeting client expectations:

• • Manage day-to-day client interaction through appropriate verbal and written communication; establish, document and manage client expectations; build a knowledge base of client business, organization and objectives.
  • Facilitate team and client meetings effectively; conduct regular status meetings; keep teams well informed of changes within the organization and general corporate news; effectively communicate relevant information to superiors; deliver engaging, informative, well-organized presentations; resolve and/or escalate issues in a timely fashion; Communicate difficult/sensitive information tactfully
  • Identify business development and "add-on" revenue opportunities; lead proposal efforts including scope and assessments
• Provide project management to clients that foster development of strategic initiatives identified in the client-specific statement of work:
  • Manage projects to ensure success including Implement and direct the work plan with project team or participants; Oversee team assignments; Identify, communicate, track and resolve issues; Adjust schedule as necessary; Effectively coordinate activities and communication with identified team members and key stakeholders Identify resources needed for planning and implementation
  • Manage costs during planning and ensure efficient use of resources; Resolve resource conflicts - rearrange tasks, substitute resources, obtain additional help; Track resource performance to make sure project goals are met
  • Understand basic revenue models, P/L, and cost-to-completion projections and make decisions; accordingly, understand pricing models and billing procedures; ensure legal documents are executed

Qualifications

Required

Education

Bachelor's Degree in Health Care or related field.

Experience

3+ years of sales experience in clinics, hospitals, provider offices or similar settings

License/Certification/Registration

Not applicable/required

Preferred

Education

Advanced Degree

Experience

5-7 years of experience selling services relevant to providers of interest

1-2 years of home infusion experience

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status