Performance Analytics Manager

JOB SUMMARY: The Performance Analytics Manager will spearhead the development and execution of data-driven strategies to optimize performance across the organization. This pivotal role involves transforming data into actionable insights that drive strategic decisions, enhance business processes, and elevate overall organizational efficiency.

DUTIES & RESPONSIBILITIES:

• Design and implement a robust performance management framework that includes key performance indicators (KPIs), metrics, and benchmarks to measure and track organizational success.
• Lead the team in data collection, cleaning, and analysis, ensuring the extraction of meaningful insights to guide business decisions.
• Build and maintain sophisticated data models and reporting systems that empower data-driven decision-making across the organization.
• Develop and disseminate regular performance reports and interactive dashboards to key stakeholders, providing clear and actionable insights.
• Identify and recommend opportunities for process improvement and operational efficiency through in-depth data analysis.
• Partner with cross-functional teams to ensure data accuracy, consistency, and accessibility, fostering a data-driven culture across the organization.
• Stay informed about industry trends, best practices, and emerging analytics technologies to continuously enhance the organization's analytics capabilities.
• Mentor and develop the performance analytics team, fostering a culture of continuous learning and innovation.
• Conduct in-depth cross-functional analyses, collaborating with various stakeholders to deliver optimal business outcomes.
• Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: In Statistics, Mathematics, Economics, or a related field.

EXPERIENCE:

• 5+ years of experience in performance analytics or a similar role.

COMPETENCIES/SKILLS:

• Exceptional communication skills combined with advanced proficiency in key computer applications, including Microsoft Word, Excel, PowerPoint, AutoCAD, and Apple macOS.
• Demonstrate superior organizational abilities, with a strong capacity for flexibility, maintaining confidentiality, and thriving as a collaborative team player.
• Proven ability to efficiently manage multiple tasks simultaneously within fast-paced, high-pressure settings.
• Extensive experience with cloud-based data platforms and big data technologies, enabling effective data management and analysis.

EQUAL EMPLOYMENT OPPORTUNITY:

Norwegian Cruise Line Holdings Ltd. and its subsidiaries are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law. EEO is the law | EEO is the law GINA Supplement

Applicants have rights under Federal Employment Laws. FMLA | EPPA | Job Safety and Health: It's the Law