Operations Manager

Operations Manager

Department: Operations

Employment Type: Full Time

Location: San Francisco, CA

Compensation: $105,000 - $115,000 / year

Description

ABOUT UOVO

Are you ready to embark on a journey where your passion for art, fashion, culture, and excellence converge? Welcome to UOVO-the epitome of sophistication in storage, management, and logistics of valuable art, fashion, and wine. We invite all voices, experiences, and talents to join us and become part of an unparalleled journey where your career aspirations align with the remarkable. With state-of-the-art facilities across the country, we work towards exceeding expectations, for both our clients and employees alike.

At UOVO, we are more than logistics; we are architects of bespoke solutions and curators of extraordinary experiences. From climate-controlled storage to private viewing galleries, industry-leading technology to a full suite of services, UOVO crafts tailored solutions that go beyond preservation-they elevate.

As part of the UOVO team you will work alongside industry professionals who share a passion for art, fashion, and logistics in a collaborative environment where your expertise contributes to the best-in-class employment and client experience UOVO provides!

Operations Manager, San Francisco

UOVO, is seeking a full time on-site Operations Manager. This position would be overseeing the San Francisco technical staff in the safe storage and handling of important fine art, fashion and other unique collections. The Operations Manager in San Francisco will report directly to the Director of Operations

Core Responsibilities

• Manage a team of UOVO professionals including Warehouse and Inventory Control Supervisors, and Warehouse and Inventory Control Art Handlers to ensure the highest level of client service
• Oversee the efficient and safe handling of all storage in South San Francisco and Livermore including racking, forklift training, OSHA compliance, barcoding, scanning, and inventory management.
• Ensure all service work is scheduled and executed in an efficient and timely manner in conjunction with the Account Management team.
• Make certain all paperwork such as Warehouse Receipts, BOLs, and other inventory audits are completed in a timely and accurate manner.
• Support in preparing estimates and give technical feedback to the Account Management team as needed.
• Lead the training program for the San Francisco Warehouse and Inventory Control Operations teams in support of best handling practices, inventory control, NetSuite, and adherence to UOVO's policies and procedures.
• Close out Work Orders in NetSuite
• Liaise and coordinate with all CA teams in order to ensure labor, and other shared resources, are adequately accounted for, allocating art handling staff across areas to assist on all internal labor needs and onsite client requests
• Oversee the ordering of supplies and equipment for San Francisco and process any pertinent accounts payable
• Make certain the warehouse is properly secured each day and functioning well.
• Recruit, hire, and onboard new team members to the Warehouse and Inventory Control teams, working to ensure all applicable training is provided
• Regularly collaborate and communicate with other UOVO teams to ensure alignment on policies and procedures as well as other key initiatives.
• In conjunction with other key stakeholders, establish goals and objectives in line with UOVO's Performance Management program; providing quarterly feedback and completing annual performance reviews for all direct reports and their teams.
• Create a positive and engaging work environment by mentoring, coaching, and motivating direct team members and their teams if applicable.
• Other tasks as assigned by manager

Qualifications & Skills

• Team Player, able to work in a dynamic environment
• Comfortable in a results-driven workplace
• 5+ years of demonstrated effective people management experience
• 7+ years warehouse, project management and/or logistics experience (art logistics/warehousing is preferred )
• Experience interacting with art professionals
• Excellent communication and multitasking skills
• Proficient in computer applications, including Microsoft office suite and collection management databases
• Ability to push and pull 150 pounds on a dolly or cart, as well as 50 pounds without mechanical aid
• Ability to carry 40 pounds of varying size and shape up to a distance of 90 feet
• Ability to stand, walk, squat, bend, kneel, crouch, twist, and reach overhead
• Familiarity with the use of hand trucks, pallet jacks, j-bars, dollies and other necessary warehouse equipment

This in-person position requires on-site presence at UOVOs South San Francisco facility five days a week with occasional trips to UOVOs Livermore location and a request to work nights and on weekends as needed

Compensation & Benefits

UOVO offers competitive compensation, commensurate with experience.

UOVO offers a robust suite of benefits including:

• 100% employer-covered medical plan option for team membersas well as multiple Medical, Dental, and Vision plans options.
• 2 weeks annual paid vacation, with bi-annual increased vacation awards throughout the first 5 years of service
• 10 paid holidays plus one additional floating holiday
• Company-Sponsored Parental Leave policy
• Company-Sponsored Paid Sick Leave
• 100% 401k Employer match up to 3% of team member contributions.
• Flexible Savings Account, Commuter Benefits, and Childcare Benefits
• Company-sponsored Life Insurance and Long Term Disability Benefits
• Monthly Team Lunches and Birthday celebrations
• Team member Recognition Program ( the "Eggcellence Awards"