Program Director

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Company: AccessStar Community Living Services

Location: Fredericksburg, VA 22407

Description:

We are searching for a dynamic Program Director who is able to work independently and assist our agency grow by increasing referrals while retaining high client satisfaction and compliance with all applicable rules and regulations.

Responsibilities Include
Grow agency census by establishing beneficial relationships with referral sources and increasing referrals
Maintain involvement in the community to bring awareness of agency services
Open and license additional sites
Ensure all DBHDS applicable laws and regulations are followed
Hire, train, retain, and supervise group home managers, program specialists, and home managers
Participate in state monitoring and compliance surveys and complete requests for qualification and related paperwork
Develop and update policies and procedures
Ensure all individual and staff paperwork is accurate, complete, maintained, and kept updated
Ensure all homes are kept up to code in compliance with all applicable rules and regulations, safe and well kept
Ensure home expenses are in line with budget by establishing expense guidelines, monitoring expenditures, and tracking financial operations
Ensure efficient and effective operations
Ensure high level client satisfaction
Work closely with staff to ensure proper scheduling of caregivers and solve issues that arise.
Ensure accurate staffing of clients with caregivers based on location, time, skills/needs, and requests.
Utilize our web-based care management system to monitor operations including clinical documentation, monitor care logs, and to maintain individual and employee records
Effectively and accurately communicate with employees, individuals, and support coordinators.
Ensure effective recruiting of staff, retention, and training
Perform home visits and as necessary
Complete incident reporting as necessary

Conducts weekly home visits and supervision with home managers .
Conducts weekly, monthly, and quarterly program audits to ensure quality supports and services for individuals .
Develops, distributes as appropriate, and monitor staff schedule.
Develop and coordinate the planning and implementation of care and support plans, and assuming the responsibility for the implementation and appropriate documentation as needed.
Provides the Executive Director with regular updates and reports on all clients.
Prepares and submits monthly reports to the Program Director.
Other projects/duties as assigned by administration
Requirements:
Good relationships and contacts in the relevant industry
Bachelors or Masters degree
At least 3 years of relevant and related supervisory work experience
Excellent phone skills
Excellent interpersonal skills
Excellent verbal and written communication skills, to effectively communicate with nurses, physicians, case managers and patients
Fast paced
Self-directing and very independent with the ability to work with little direct supervision
Advanced knowledge of computers
Very comfortable with technology applications including personnel recruiting systems, staffing and scheduling systems, electronic medical records systems, Microsoft Word, Excel, and Power Point
Very organized and detailed, able to handle extensive amounts of paperwork/documentation
Reliable car, valid State driver's license and car insurance

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