Chief Transformation Officer (HR)

Position Title: Chief Transformation Officer (HR)

Location: Whatcom County

Reports to: Chief Executive Officer

Hours: 40 hours per week, non-exempt position

Wage Range: $39.92 - $44.50; wage dependent on relevant qualifications, experience, and education

Women, people of color, transgender individuals and members of other underrepresented populations are strongly encouraged to apply.

Mission: At Northwest Youth Services, we affirm youth experience and autonomy, as we work together to foster collective healing and justice, in order to dismantle the systems of oppression that perpetuate youth homelessness.

Core Values:

Community -We promote interdependence and recognize that everybody needs a community to thrive. We know that we are stronger together.

Justice & Liberation -We believe that it is critical to acknowledge, name, and actively work to dismantle the historic systems and societal structures that fuel crisis and poverty.

Humanity -We work with respect and compassion for each other and believe that everyone deserves to belong: to be safe, heard, and valued.

Accountability -We believe that no one is done learning; as a community we hold each other to a high standard, and work to educate, grow and heal together.

Vision: Guided by our core values and commitment to becoming an Anti-Racist organization, Northwest Youth Services envisions a community in which all young people are seen as catalysts in creating a just and liberated society that supports each of our unique journeys through life.

job mission

This position ensures that all Human Resources related personnel activity is conducted in accordance with applicable local, state, and federal law; that all employees are supported by effective and person-centered personnel policies and procedures; and that employee satisfaction remains a key focus in the development of organization policies and budget priorities.

This position ensures legal compliance and implementation of the organization's mission and talent strategy. This position is also responsible for collaborating and contributing to the development of and continuous improvement of the organization's culture.

core competencies

To perform job successfully, the individual should demonstrate the following competencies:

Influence: Motivate, persuade, and excite others; adjust style to fit situation; have presence and confidence.

Strategic Thinking: Communicate strategy to team members; develop and maintain long-term plans and continuously measure progress toward them.

Visioning: Create a preferred future for young people; communicate the vision enthusiastically; attract others to the vision.

Problem Solving & Decision Making: Approach problems and decisions methodically; isolate causes from symptoms; commit to action; demonstrate sound judgment.

High Standards: Model excellence; hold staff accountable for quality outcomes; require continuous improvement.

Relationship Building: Recognize importance of relationships; devote energy to cultivating relationships.

Organize & Planning: Plan and organize so that work is accomplished effectively; prioritize multiple competing tasks; maximize use of available time.

Communicativeness: Actively seek and share information; create an open and accessible environment that encourages flow of information.

Integrity: Must be honest and take responsibility for actions.

Positive Impact: Have a passion for Northwest Youth Services' mission and vision; conviction about the capacity of people to grow and change.

Change Agility: Able to embrace needed change; able to provide and implement feedback; effective in the face of ambiguity.

Creativity: Resourceful in finding ways to improve and advocate for change when necessary; fosters creativity in others.

Sensitivity: Communicates empathy and respect of individuals; ability to be appreciative of diversity

Anti-Racist Leadership: Proactive in challenging and dismantling oppressive systems through consciousness, accountability, and cultural humility; proactively engages in self-reflection, learning, and growth

key responsibilities

Leadership:

• Offer vision, creativity, and enthusiasm to employees and community members to generate positive thinking and best practices for young people;
• Serve as a strategic business advisor to the C-Suite team;
• Maintain meaningful involvement with consumers, advocates, and community partners;
• Collaborate with the CEO, C-Suite, and other Senior Leaders to develop a sustainable leadership model that is in alignment with the mission, vision, and values of the organization;
• Participate in creating and maintaining a workplace that values diversity and is free of racism, sexism, heterosexism, and other discriminatory practices;
• Maintain and improve on a collaborative and cohesive team of professionals committed to the mission delivery;
• Continue to foster and improve an organizational culture that builds on the principles of anti-racism and Healing Centered Engagement;
• Develop and implement strategic plans that supports the efforts of our BLOOM one program model;

• Build radical methods to achieve objectives around the vision to strategically navigate toward the future; and

• Assist with the creation of a positive and collaborative culture that attracts and sustains top talent at all levels of the organization.

Management:

• Directs and plans all elements of full employee life cycle in alignment with strategic plan;
• Reviews and makes recommendations to executive team for improvement of the organization's policies, procedures and practices on personnel matters;
• Leads executive management in the review, preparation and administration of the organization's total rewards program;
• Upholds the policies of NWYS and responds to staff inquiries regarding employment policies;
• Consults with legal counsel as appropriate on personnel matters with approval of executive management;
• Works with supervisors to assist them in carrying out their responsibilities on personnel matters;
• Recommends, evaluates and participates in staff development for the organization;
• Supervises Culture & Employee Relations staff;
• Creates and administers HR actions for hiring, separation, promotions, transfers, wages and benefits;
• Responds to employee inquiries regarding human resources and employment issues;
• Works in collaboration with Finance Team to ensure accurate and timely processing of payroll related changes;
• Administers all worker compensation claims and related reports; processes all injury claims, and works with employees and supervisors regarding general questions and the accommodation of Return to Work restrictions;
• Conduct workplace investigations as needed in compliance with WA state law and EEOC guidance;
• Oversee the implementation of and develop required trainings for staff in compliance with licensing, grant, and contract requirement;
• Maintains required employment posters and other legally required documents;
• Is responsible for record retention and document/file/HR Systems audits, ensuring compliance with federal, state and local laws and regulations;
• Verifies employment eligibility through E-Verify;
• Conducts background checks;
• Maintain the highest level of confidentiality with employee information and files;
• Ensure job descriptions, hiring documentation, termination paperwork, employee evaluations, etc. are kept up to date;
• Maintain physical, digital, and electronic records in compliance with human resource standards;
• Study the latest Human Resource trends and best practices and share knowledge with team;
• Follows agency policies and procedures, RCW's, WAC's, and other applicable external regulations;
• Represent the agency in a positive and professional manner;
• Pursue training and skills pertinent to the position; and
• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. While performing these job duties, the employee is regularly required to listen to others and provide verbal feedback. The employee is required to frequently sit for extended periods of time, stand, walk, climb, or balance.

qualifications

Minimum Qualifications:

• Bachelor's degree in HR or related field or a minimum of three years' experience working in the field of business administration, nonprofit administration, or human resources;
• Three years of progressive responsibilities in human resources;
• Excellent conflict resolution skills;
• Advanced understanding of anti-racist principles and their workplace applications;
• Strong business acumen;
• Thorough knowledge of employment law;
• Proficient with Word, Excel, and general office machines;
• Must be 21 years of age or older;
• Proof of Washington State Driver's License, driving record, and auto insurance; and
• Must pass background check.

Required within first 30 days of employment:

• CPR/First Aid/Bloodborne pathogens certifications required;
• Must have a negative TB test; and
• Full understanding of the CPS reporting requirements.

Preferred Qualifications:

• Master's degree in related field;
• PHR or SPHR certification; and
• Five years' experience in human resources management.

Benefits

Benefits

• Earn paid time off based on hours worked;
• Medical, vision, and dental insurance benefits begin first of the month following date of hire (positions at or above 0.75 FTE);
• Voluntary life, critical illness, supplemental vision, long term disability, and accident insurance eligibility begins first of the month following date of hire (positions at or above 0.75 FTE);
• Simple IRA Retirement plan with match up to 3% of employee contributions, per pay period, after first year of employment;
• Annual Healing Fund stipend
• Juneteenth and Indigenous Peoples Day paid holidays;
• The position is located in beautiful Whatcom County, Washington, in the Pacific Northwest

Northwest Youth Services is an Equal Opportunity employer. Employment is based upon individual qualifications without regard to race, color, sex, religion, national origin, citizenship, age, marital status, veteran status, disabilities, political ideology, sexual orientation, or any other legally protected status.