Sales Executive

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Account Executive pursues and achieves new sales and grows NHP Direct Commercial membership, with a strong emphasis on mid-large group business, by building strong relationships and exhibiting outstanding, persistent initiative, with particular emphasis on the broker community. Works collaboratively with the Sales and Actuarial team to achieve individual and department goals.

Primary Responsibilities:

• Acts as an effective strategic consultant to brokers and employers
• Builds and maintains relationships with health insurance brokers and decision makers in order to grow business in the mid-large group market. Recruit and build working relationships with brokers. Travels to meet with brokers, prospects and clients.
• Negotiates sales with broker and/or prospect to meet or exceed assigned quota.
• Working with manager, formulates individual sales plans and develops specific strategies to achieve and/or exceed goals
• Works with internal NHP departments including Actuary, Underwriting, Enrollment, Billing to ensure efficiency and provide excellent Member Experience.
• Attends networking events throughout Massachusetts in order to build visibility and prospective client list.
• Remains current with health insurance market and with state and federal regulations.
• Maintain understanding of Underwriting dynamics as it pertains to mid-large group rating.
• Other duties as assigned with or without accommodation.
• Off-site meetings with brokers, prospects, clients.
• Additional work is performed in a typical office work environment.
• Some work in addition to the normal business work day - including, attending networking events and accessibility by phone/email

Qualifications

Basic Requirements:

• Associate's Degree or the equivalent combination of training and experience, plus 3 years of related experience.
• Active MA Broker license (may obtain license within 90 days of employment)
• 2 - 3 years of Health Insurance Sales/Service; preferably in the MA market.
• Strong relationship building experience
• Extensive knowledge of health insurance market.
• Strong consultative selling skills, ability to build relationships, influence decision-making
• Excellent communication and organizational skills.
• Strong sales, consultative and relationship building skills.
• Possess strategic consultative skills
• Understanding of broker-driven health insurance sales and ability to work well with brokers.
• Educate brokers and prospects about NHP benefits, overall value and commitment to Member care.
• Persistent, driven Sales professional.
• Ability to work in a fast-paced, team-centered environment.
• Detail oriented and disciplined in tracking activity
• Knowledge of Underwriting, products, competition.
• Knowledge of CRM, Microsoft Excel, Word, PPT, Outlook.
• Demonstrates NHP Core Values of Service Excellence, Quality Care, Diversity, Responsibility and Relationships.
• Respects the talent and unique contribution of every individual, culture and ethnic group and treats all people in a fair and equitable manner.
• Exercises self-awareness; monitors impact on others; is receptive to and seeks out feedback; uses self-discipline to adjust to feedback.
• Accountable for delivering high quality work and achieving goals.

Preferred Qualifications:

• Extensive knowledge of NHP products
• Bachelor's Degree preferred, but not required
• 4 - 5 years in Health Insurance Sales in MA
• Existing relationships with Broker Community in MA
• Experience in Large Group Sales

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.