City of Santa Barbara Contract Manager

JOB TITLE: City of Santa Barbara Contract Manager

LOCATION Santa Barbara

Full-Time /Exempt

Annual Pay $85,000 - $100,000

We set our pay based on several factors including knowledge, experience, certification, and location. Combined with our rich competitive benefit package and the rewarding work we do for the environment make MarBorg a great place to work!

POSITION SUMMARY: The scope of responsibly is working with a high level of sensitive and confidential matters which require independent judgment, management of contractual obligations and involve interactions with executive management and City staff. Serves as dedicated single point of contact and representing MarBorg for all Solid Waste Franchise Agreement requests from City of Santa Barbara.

A TYPICAL DAY: We believe in making a difference every hour, every day. Our positive energy and time are invested for the purpose of a cleaner future for our county, the next generation, and a greener environment. Work involves a considerable amount of interaction with various City departments, and governmental agencies, as needed.

DUTIES AND RESPONSIBILITIES include but are not limited to the following:

• Interacts with staff across organization to fulfil the needs and requests of the City.
• Facilitate and coordinate ongoing communication with the City.
• Creates and maintains templates for contract reporting and guidelines for documentation (monthly, quarterly, annual)
• Monitors contract performance for compliance to terms and conditions and reports non-compliance issues.
• Ensures compliance and stays abreast of all laws, rules, and regulations applicable to the Areas municipal operations, and adherence to overall corporate governance and business integrity standards.
• Reviews, analyzes, and interprets contract data requests and makes recommendations.
• Serves as organization liaison with City of Santa Barbara, regarding legal contractual fulfilment, contract language revisions, etc.
• Investigates contract related discrepancies, complaints and disputes between departments, vendors, contractors, and other involved parties.
• Develop and grow a solid working knowledge of all site-specific system operation and maintenance requirements including service offerings, truck routing, material processing and collection, contract data management, reporting protocols, as well as other ancillary site operation and maintenance requirements.
• Work closely with the City on operation, maintenance, and reporting activities, and adherence to budgets.
• Develop a comprehensive understanding of customer service data and proficiency with finance recording and reporting systems.
• Coordinate with Contractor staff to produce reports and solutions to City contract requests.
• Work closely with Senior Data Analyst regarding City items.
• Coordinate workflow and assignments toward the achievement of contract obligations.
• Conduct daily, weekly, monthly, quarterly, semi-annual, or annual inspections and system data collection as required. Create and submit records and reports as required by permit conditions.
• Ensure compliance with regulatory requirements and reporting.
• Collaborates with City and internal Contractor managers to analyze Productivity performance, develop and implement continuous improvement plans.
• Validates performance planning information, analyzing year-to-date data versus prior year data.
• Reviews routing with Route Managers and/or Route Auditors.
• Supports Standard Operating Procedures for data collection, routing, and dispatching processes.
• Works directly with local management to ensure periodic route reviews, optimizing routes, identifying route reductions with +/- volume, re-routes and communicating changes and benchmarks to Route Managers, Route Auditors, and drivers.
• Understand Material Delivery Agreement between City and County.
• Coordinate with internal communications staff to best address City program needs related to outreach and education.
• Participate with regional bodies, such as the Local Task Force on Solid Waste; Neighborhood Improvement Task Force; and other working groups.
• Maintains a feeling of pride in work; strives to achieve all goals.
• Supports the MarBorg Mission.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CORE COMPETENCIES:

• Doing Good - (i.e. Code of Conduct).
• Making Good - (i.e. Accountability, responsibility and ownership for a problem).
• Treating People Well - (i.e. Works cooperatively and effectively with others).
• Environmentally Focused (i.e. Employee takes initiative as a LEED building initiative to preserve and improve our local environment for future generations).
• Observant: (i.e. Employee can identify safety or operational deficiency's and to quickly implement a correction).
• Safety Matters: Employee actively participates and promotes a safe and healthy workplace.

JOB SPECIFIC COMPETENCIES: Analytical, critical thinking, judgement, active listening, collaboration.

KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:

• Minimum of four years professional level experience demonstrating increasing responsibility and complexity of work in the management of recycling, processing, handling, and disposal of municipal solid and/or hazardous materials.
• Principles of solid waste management, including waste reduction, handling, processing, recycling, composting and disposal.
• State and federal laws pertaining to solid waste management.
• Contract administration, research methods.
• Federal, state, and local laws, codes, and safety regulations.
• Operations and strategies for managing hazardous waste collection events.
• Recent developments and sources of information related to hazardous materials activities planning and administration.
• Capable of working in a fast-paced environment, managing multiple projects simultaneously, and prioritizing assignments.
• The ability to conduct, advise and facilitate process overviews, and meetings with subject matter experts and management.
• The ability to actively listen and synthesize disparate viewpoints into a shared plan of action.
• A proven ability to meet project goals and objectives of complexity.
• Excellent research and problem-solving skills required.
• Ability to drive process culture change.
• Ability to act independently and evaluate people, processes, and performance management objectively and continuously.
• Ability to quantitatively interpret business data that is of substantial importance to the management or operations of the business. Strong analytical skills.
• Strong written and verbal communication skills and computer skills (e.g., MS office, particularly Excel) and ability to learn to utilize other job-related technical software. Including, but not limited to "App" based technologies to facilitate digital inspections, reporting and data/analytics.

EDUCATION: Bachelor's degree with major course work in Solid Waste Management, Environmental Studies, Natural Resource Management, Environmental Policy, Engineering, or a similar field. Master's Degree preferred.

LANGUAGE SKILLS: Position requires excellent verbal and written English communication skills including ability to read, comprehend, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Work requires an employee of this class to present oneself in a courteous, tactful, and effective manner.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATIONS: HazWOPER 40-hour certification.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle or feel. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance for long periods of time on concrete floors; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision

WORK ENVIRONMENT:

We are a drug free & alcohol-free work environment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes, or airborne particles, and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; and vibration. The noise level in the work environment is usually loud and dirty. Required to put on protective outfits, like gloves, safety footwear, and hardhat.