Used Car Manager

Luxury Preowned Vehicle Manager

Rafih Auto Group is looking for a Luxury Used Car Manager that is enthusiastic and ready to sell! We are looking for someone that is energetic, passionate, highly motivated and ready to guide and grow an outstanding sales team to success. If you love to win and are fiercely competitive, then this is the opportunity for you! We need a used car manager with a proven track record of exceptional customer service, sales skills and training abilities.

What We Offer:

• Competitive pay
• Health Insurance
• Paid Holidays & PTO
• Short Term Disability
• Life Insurance
• 401(k) Retirement Plan
• Vehicle Purchase Discounts
• Job Advancement

Essential Duties:

The Luxury Preowned Vehicle Manager will assume responsibility for: appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.

• Hires, motivates, counsels, and monitors the performance of all used-vehicle sales employees

• Maintains vehicle inventory; enforces an average 45 day turn policy

• Conducts daily and weekly sales and sales training meetings

• Establishes and enforces product-knowledge standards
• Supports salespeople close deals

• Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis
• Prepares and administers an annual operating forecast and budget for the used-vehicle sales department
• Processes salesperson commission sheets daily and monitors the payroll records of all used-vehicle salespeople
• Ensures proper follow up of all potential buyers/sellers by developing, implementing, and monitoring a prospecting and sales control system
• Monitors customer's likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock

• Communicates daily with the new-vehicle sales manager regarding units needed for used-vehicle inventory
• Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations
• Establishes and controls wholesaling activities
• Establishes delivery procedures and ensures that delivery includes an introduction to the service department and scheduling of the first service appointment
• Keeps auto auction activity and prices and attends auctions on a regular basis
• Approves all paperwork from auctions and provides proper documentation to the office for purchases
• Develops and maintains outside sources (wholesalers and retailers) for both buying and selling units
• Handles customer complaints immediately and according to dealership's guidelines