Program Manager, Investigations and Security Operations

Are you interested in joining an organization with a global reach? At Concentric, "We Manage Risk Everywhere to Keep People Safe." If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you've been searching for!

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.

Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:

Integrity - Collaboration - Relationships - Excellence - Creativity - Results

We are currently looking to hire a Program Manager, Investigations and Security Operations to join our Corporate team in San Francisco! This position allows for remote work arrangements preferably from San Francisco, California, or Seattle, Washington.

JOB DESCRIPTION

The Program Manager, Investigations and Security Operations is responsible for leading the Investigative business line and supporting security operations. This includes collaborating with our security partners and overseeing investigations, mitigation strategies, security products, and daily workflows on the Security Operations team. This position will also be responsible for outward-facing client engagement, relationship management, business development, proposal writing, and supporting other strategic priorities within the company. The Program Manager, Investigations, and Security Operations serves as a leadership partner tasked with supporting decision-making about operations and strategic priorities related to the company goals and business objectives.

RESPONSIBILITIES

• Execute business line strategies as defined by the Director, Security Operations, and Executive Leadership Team
• Coordinate with partners, internal staff, and contractors to coordinate and oversee due diligence and corporate investigations
• Provide in-person management and oversight for large-scale investigations and security operations
• Advise the Director of Security Operation on resource needs, opportunities, and risks to the business line
• Coordinates client-facing engagements, proposals, and service delivery
• Find, vet, and train local security resources that can deliver security services while meeting concentric requirements
• Support day-to-day operations of the Security Operations business line and team
• Validate operations and pricing strategies on client services
• Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and results
• Ensure client deliverables are met across the full suite of security services
• Proactively communicate with clients regarding identified risks to personnel, property, or reputation
• Provide direct billable security services and consulting as requested to clients globally
• Develop relationships with businesses and high net-worth family offices with the goal of building the Concentric portfolio
• Oversee quality control and training as needed for Concentric embedded and contract security assets

PHYSICAL DEMANDS

• This role involves some physical demands including long-distance flights, site surveys on foot, and overnight surveillance in cars and on foot.
• Require the ability to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Frequently required to stand; walk; sit; talk; hear; use hands/manual dexterity, and fingers to handle or touch/sense, and reach and stretch with hands and arms.
• Will have extended periods of sitting, standing, and driving as well as exposure to sun, dust, loud noises, varying temperatures, and other environmental conditions.
• Ability to see in daytime and nighttime with 20/20 corrected vision including close vision, distance vision, night vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability to work indoors, outdoors, and in inclement weather environments for extended periods of time.
• Ability to run or jog short distances.

REQUIRED QUALIFICATIONS

• Bachelor's degree or equivalent industry experience
• 10 + years of experience in the security operations, law enforcement, military and/or intelligence community
• 10+ years conducting investigations in law enforcement or corporate entity
• Experience working with management operations/fusion centers
• Experience working with intelligence and security teams
• Exceptional communication and interpersonal skills
• Excellent people and project management skills
• Confirmed ability to transfer knowledge and inspire a growth mindset
• This position requires up to 25% travel.

PREFERRED QUALIFICATIONS

• The successful candidate will reside in the Seattle or San Francisco area
• Experience working in overseas environments
• Experience supporting private, corporate, or governmental clients
• Previous leadership position(s) within a corporate security environment
• Demonstrated record of success in controlling costs, increasing efficiencies, and identifying opportunities for improvement

COMPENSATION & BENEFITS

• 100% Employer paid medical, dental, and vision benefits
• Medical selection of PPO or HDHP, including HSA employer contribution
• Medical FSA
• Dependent Care FSA
• Employer-paid insurance: life, STD, LTD, and AD&D
• 401k including employer match & immediate vesting
• 11 paid holidays
• Paid leave (vacation, sick, parental, volunteer)
• Annual Health & Wellness Benefit
• Generous Fertility/Adoption benefit
• National discount employee program
• Employee Assistance Program for personal needs
• Access to Learning Management System

Seattle, Washington Pay Range

$150,000-$190,000 USD

San Francisco, California Pay Range

$150,000-$190,000 USD

Concentric acknowledges the systemic barriers in the security industry and recognizes that removing those barriers will require a collaborative and conscious effort. Concentric is committed to programs and initiatives around diversity, equity, and inclusion that better our organization and our greater community. We are creating a diverse environment and are proud to be an equal-opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Concentric Advisors is committed to protecting the privacy and security of all applicants submitting personal information provided to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.