Learning and Development Manager

Salary : $79,040.00 - $94,848.00 Annually

Location : Fort Myers, FL

Job Type: Full-Time

Job Number: 00932

Department: Human Resources

Division: Human Resources

Opening Date: 09/10/2024

Overview

Learning and Development is a function sponsored by Human Resources and is responsible for Team Members' growth. Developing Team Member knowledge, skills, and capabilities drives better business performance. Human Resources develops training that is inclusive and pertinent to one's role in the organization and strives to empower team members by providing the knowledge needed from hire to retire.

Why work for us? The Clerk's offers a competitive benefits package including:

• Superior health care plans with low premiums
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
• Generous paid time off, paid holidays, birthday leave, and volunteer time
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• We are a qualifying employer for
• Our office values a work-life balance. Enjoy your nights and weekends with friends and family!

At the Clerk's Office you can:

• Work with a purpose
• Give back to the community
• Be part of a team
• Pursue career advancement opportunities
• Reach your professional and personal goals

Position Function and Duties

The Learning and Development Manager will build a learning and development program for leadership and team members. The manager will re-imagine and lead the Lee County Clerk of Court and Comptroller's learning and development initiatives. This position actively searches, creatively designs and delivers content on various topics to educate and enhance leadership and team member's abilities.

Position Duties:

• Responsible for end-to-end program design, development, and application of learning and development programs and delivery of content
• Experienced in developing and delivering educational content for organizational leaning and development that is relevant to leaders and team members
• Continue building Lee Clerk University and build a yearly learning roadmap for team member capability related to professional and functional skills
• Develop an ROI/VOI dashboard to illustrate the effectiveness of the training provided relative to the investment cost
• Ensure training methodologies include blended, eLearning, in person, and virtual solutions as required and develop strategies to engage employees in a hybrid work environment
• Collaborate with managers, supervisors and leads to discuss training needs, this may include conducting surveys, focus groups or workshops to identify areas of training
• Build a deployment and communication process to ensure consistent and clear engagement with leaders and individual contributors as well as adoption of Lee Clerk University, new methods of leadership and organization wide learning
• Establish plans and objectives for the training and development function, including new manager training and team member development
• Collaborate with managers to create a framework that supports development at every step in their career
• Research, analyze and make recommendations for new technologies and solutions in the space of learning and development
• Continuously explore new ways for learning and teaching strategies
• Build positive, collaborative partnerships with peers, and key stakeholders
• Evaluate and advise on technology (LMS) and learning methods that are appropriate for identified participant population, business unit needs, budget and other resource requirements
• Provide off-the-shelf solutions that engage employees and supplement formalized Learning and Development (e.g. LinkedIn Learning)
• Maintain a level of expertise in HR laws and regulations; ensure compliance with all rules and regulations
• Perform other duties and/or special projects as assigned

For a complete job description, click
Qualifications

Education, Experience & Certification(s)

• A Bachelor's Degree or 4 years of experience in Learning and Development and Human Resources or any combination of education and experience that demonstrates the ability to perform the duties of the position
• Experience in desktop applications, including Microsoft Word, Excel, Power Point, Outlook, and LMS systems
• Certification in one of the following is preferred: PHR, SPHR, SHRM-CP, SHRM-SCP

Knowledge, Skills & Abilities

• Thorough knowledge of the principles and practices of Human Resources Management
• Ability to communicate effectively, both orally and in writing with team members, management, and external entities
• Superior organizational skills and attention to detail
• Ability to establish and maintain effective working relationships with co-workers, employees, and other agencies
• Ability to work and make decisions under pressure and meet deadlines, goals and objectives
• Ability to effectively monitor performance objectives and report training ROI/VOI
• Effective interpersonal skills, strong work ethic and professional demeanor
• Use tact in sensitive situations, maintain confidentiality, and maintain a courteous attitude
• Requires initiative and independent judgment

Supplemental Information

Physical Requirements

• Office: Majority of the time is spent sitting at the computer, remainder of the time is spent teaching while standing, talking and walking
• Work from Home: Majority of the time is spent sitting at the computer
• This position requires bending, reaching and standing
• This position requires going to other departments and/or offices on different floors and/or buildings
• This position requires occasional travel to attend meetings, seminars, classes and conferences
• Ability to use standard office equipment
• Ability to lift up to 30 pounds

Note: Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.

For details on available benefits,

01

List some of the training topics that you delivered in the past two years.

02

Describe your training style.

03

Describe the three most important characteristics of an excellent learning and development professional.

04

Have you documented ROI or VOI on a learning and development program?

• Yes
• No

05

As part of the interview process, are you willing to demonstrate your training abilities to a small group at the Clerk's office on a topic of our choice?

• Yes
• No

Required Question